What our Customers say...

Testimonials

SERVPRO of Mobile County has been an important choice for us. Our kitchen water filter line broke and flooded our kitchen, dining room, and den. Such a shocking experience to walk in and be walking in water! SERVPRO made a drastic situation much easier to get through. Expert service with supportive and patient care is what we received from them. I can’t imagine having anyone else handle it for us. 5 stars!!

Wow I can’t express my gratitude for the owner Chris coming out to help me find the reason why my client's garage wall was containing a high moisture reading. He educated us on the climate in our garage and what smells and sight observations were normal versus those of concern. I went into this appointment thinking the worse news and expenses were going to result and luckily it was the very opposite outcome. I walked away knowing the correction needed and feeling well educated!! I can’t express how refreshing it was meeting with a company who is not there to just sell and push anything that is not necessary. 100% recommend the Mobile County Serve Pro Office!!

SERVPRO continues to make me happy that I chose them. Their services and response time prevented more water damage. Today, their packing team was excellent. Attention to detail, skills, communication, and courtesy are exceptional... update: the work is complete, and my furniture was moved back in. The recovery was excellent, the home was immaculately after the clean team was done, now my furniture is back in the home. The move team was great! No damaged furniture whatsoever. I couldn't have asked for better service! One important detail.: My insurance company and SERVPRO was in constant contact, coordinating the effort and costs. All was covered. We are grateful to have found such an experienced and professional company... thank you

Wow I can’t express my gratitude for the owner Chris coming out to help me find the reason why my client's garage wall was containing a high moisture reading. He educated us on the climate in our garage and what smells and sight observations were normal versus those of concern. I went into this appointment thinking the worse news and expenses were going to result and luckily it was the very opposite outcome. I walked away knowing the correction needed and feeling well educated!! I can’t express how refreshing it was meeting with a company who is not there to just sell and push anything that is not necessary. 100% recommend SERVPRO of Mobile County

Kevin and crew did a wonderful job!

T.John, Kacey, and Jeremy did an absolutely amazing job of dealing with our basement which recently flooded with storm water. T.John and his team were extremely communicative, professional, polite, and returned our basement to a safe, clean space. Many thanks for a job extremely well done. I would call on them for any future flood problems.

Doing a great job!

Kacie at SERVPRO was amazing to work with. We had mold in our pantry and she sent her team out right away to remove the moldy walls and materials and treat it! They did a great job and I highly recommend them!

Your team did a great job!

T. John’s team was wonderful to work with. Very knowledgeable and helpful throughout the entire experience.

Awesome business!

When you have special or even an urgent situation, be sure to contact SERVPRO. Great teamwork to complete the worse of circumstances...one call, timely response & trust to complete (the job) with integrity & respectful of any situation...A+

Thank you Chrissie!  You and your team were amazing!

Very courteous and professional.

We called in SERVPRO and they've been great!

Christian Collier, Logan, O.P. and Tremaine were absolutely wonderful and knowledgeable in answering all my questions and keeping me reassured and calm considering the stress I was under.  This team is a great asset. 

Very kind young man, much appreciated. 

5 stars, will for sure use SERVPRO of Mobile County again.

Did a fantastic job.  Haley was prompt and courteous!!

These guys are the best.  Kevin and Christian were awesome for us a few weeks ago!

Very good.  Got all spots out which was impressive.  Thanks Haley and Courtney. 

SERVPRO was a blessing to me and my home.  The staff was very helpful and courteous.

Trace was top notch and deserves kudos...Hard worker, respectful and a great attitude!

It was great working with y'all.  Y'all get an A+ in our book!

Due to your team my sister and I were able to clean my mom's house.  Thanks again!

If I have a customer that has a loss, SERVPRO of North Mobile County is the first company I will be calling. They not only provide great services, they are FAST to respond to a call. Time can be detrimental to a customer that has just had a loss, so this means A LOT! Thanks guys, you ROCK!

GREAT JOB AND GREAT CREW

I am a insurance agency owner. I had SERVPRO of Mobile go out to my insureds home who had a tree go through his roof. SERVPRO not only helped get their furniture cleaned up and back to them in a timely fashion, they also worked with the contractor on site to seamlessly coordinate everything and work together for the benefit of the customer. They are professional, fast responding and most importantly, empathetic.

So glad that SERVPRO traveled here to help.  Everyone was very nice and the service was excellent. 

The team was very good!

Kacie and her team were exceptional and responded quickly to our issue.  I will definitely use them in the future and recommend SERVPRO!

"I absolutely love you guys y'all were great.  Your work was terrific!"

"Out of all the contractors and people we have dealt with you have been the best and most helpful." 

My wife and I were just saying how much we appreciate the calm and professional services you provided during a stressful time. We are happy customers. We were ready for the Christmas holidays!

My parents received a large water loss and I had to find a company that would clean their home immediately. SERVPRO of North Mobile County was that company and I am truly grateful for their service. Thank you.

Our college student called and found mold in her bathroom. The landlord contacted SERVPRO and they fixed the issues. It is difficult to have your children at a distance when there are problems. It is nice to know a reputable company took care of the issues. 

Our rental had mold in the kitchen and bathroom, SERVPRO came and remediated it quickly. Thank you for letting us put our rental property quickly on the market. 

From the office staff to the crews, each and every SERVPRO employee I talked to was very helpful. Thank you for all that you do. 

We called the other day about a small fire damage in my apartment complex. Could not have been happier with the crew's response time! 

After my business suffered water damage near our main entrance, I called SERVPRO of Mobile Northwest, they were there fast and couldn't have been more polite! I will absolutely use them again if ever needed

SERVPRO came and cleaned the carpets before students returned. Professional and Proficient! 

Tile and Grout Cleaning. Fast and efficient service. Highly recommend again.

The roof repair wasn't completed before another round of storms. SERVPRO was contacted late Sunday evening. SERVPRO had equipment and multiple crews present, and set up immediately on the job site. 

It has been a wet summer, and our garage roof has been leaking. Darryl and his crew came out and removed all of the mold and damaged structure. Quick service and worked around my schedule. 

The Crews were professional and through!

We had heavy rain in June, but didn't find the mold until a month later. The SERVPRO team came and removed all of the insulation, and sheet rock damage. Each step was explained by Clay! Thank you for your services!

Our area had massive flooding in August. SERVPRO of North Mobile came all the way from Mobile, AL, and quickly serviced my flooded basement. Brendan, T.John and their teams quickly mitigated the entire basement.  

Our area had massive flooding in August. SERVPRO of North Mobile came all the way from Mobile, AL, and quickly serviced my flooded basement. Brendan, T.John and their teams quickly mitigated the entire basement.  

The heavy rains in our area caused our home to flood, Your team came over fast and used your special equipment to get our home dried out quickly, preventing any further issues.

An accidental grease fire lead to a major disaster. SERVPRO of North Mobile came in quickly and completed the job beautifully. 

SERVPRO provided outstanding service both before and after my flood. The crew was outstanding, very hardworking, careful and knowledgeable.

SERVPRO provided outstanding service both before and after my flood. The crew was outstanding, very hardworking, careful and knowledgeable.

We were very impressed with SERVPRO of North Mobile County. We would recommend them to anyone. All the guys were very kind, honest, and professional! Thank you for making a bad situation simple and easy!

SERVPRO of North Mobile was great! They explained everything and were prompt.

The crew was very careful with our valuables and the manner in which they did the work. 

Perfect Valentine's Day present for my wife. Thank you for cleaning our home. 

T.John and his company not only came in for a fire issue, I had them completely clean my entire home. From beginning to end SERVPRO of North Mobile made a negative situation pleasant. 

Thank you SERVPRO of North Mobile for the peace of mind. You provide fast service on a weekend when we found mold in the guest room. The crews were fast and kept us updated during the entire process. 

Amazing service. I appreciate the professionalism during this time of extreme personal stress and chaos.

SERVPRO was pleasant and professional!! We were thrilled with the service we received!

SERVPRO of North Mobile and the entire staff were professional and exceeded my expectations. I recently hired another company to clean my carpet and the job done was terrible. Darryl did a wonderful cleaning job on the carpets 

My bedroom ceiling came crashing down, creating a 6 ft. x 4 ft. hole, caused by my AC overflow. My first call was to my Home Owners Insurance. 2nd call was to SERVPRO of North Mobile County. They were at my house in 30 minutes, cleaned up in another 30 minutes, and had the dryers set in another 15 minutes. They have continued to keep in contact, arriving each day in the evening, based on my time schedule, not theirs! Fast, Professional and Proficient! They have made a bad situation turn into a good experience with their customer service and support! I highly recommend this company!

Thank you so very much for doing a professional job on my kitchen. I had a leak under my sink that lead to water damage to my cabinets and floors. You guys made it all go away and the price was perfect. Needless to say I will be telling my story about your team to everyone! Thank you!

SERVPRO of North Mobile is a great company. They can handle even the smallest cleanups for any mold damage repairs you need. They cleaned my mold damage in my laundry room in less than a day and it never came back!

Getting rid of the fire damages in my children's bedrooms was not an easy task, but SERVPRO got it done. Thank you SERVPRO of North Mobile.