Understanding Water Damage and Homeowners Insurance

10/30/2024 (Permalink)

Understanding a Water Damage Claim with your insurance, Mobile, AL

How to Understand Your Insurance Water Damage Claim

Water damage is a common issue that many  homeowners experience.  With estimates that about 1 in 60 homes will file a water damage claim each year. There are many reasons that cause water damage in a home like such as,  due to a burst pipe, a failed washing machine hose, or a leaking roof, it’s important to know if your homeowner's insurance covers the damages. Here’s what you should know about insurance in seven common water damage scenarios:

1. Leaking Pipes                                      One of the most common causes of water damage in homes is leaky pipes. As pipes age, they can develop cracks or holes, resulting in leaks that may go unnoticed for weeks or months. This can lead to significant damage to walls, floors, and ceilings. Leaks in crawl spaces can also create excess moisture, resulting in musty odors, pests, and wood rot. To prevent this, regularly inspect your pipes for signs of leaks and address any issues promptly.

2. Frozen Pipe Burst

   In extremely low temperatures, pipes can freeze and burst, leading to water leaks in your home. Most homeowners insurance policies cover the resulting damage unless negligence is involved—such as leaving your home unoccupied without heat. 

3. Backyard Pool Leak Affects Lawn and Basement
   Typically, swimming pool leaks are not covered by homeowners insurance unless caused by an external factor, like a fallen tree. While damage to your basement and personal property is generally covered, damage to your lawn usually is not.

4. Washing Machine Overflow
   Water damage from appliances is often covered if the leak is sudden or accidental. However, if the washing machine overflow is due to lack of maintenance, coverage may be denied. Regularly inspect water supply hoses and replace any frayed ones to prevent issues.

5. Sewer Backup
   Standard homeowners insurance does not cover sewer backups. However, you can purchase additional endorsements for sewer and drain coverage. Here are some suggestions on how to prevent sewer backup.

6. Flooding from Natural Disasters
   Flood damage is typically not covered by standard homeowners policies. Floods can result from storms, overflowing rivers, or saturated ground. To insure against water damage from natural disasters, you need to obtain a separate flood insurance policy. Learn more at The National Flood Insurance Program.

7. Water Seepage Beneath the Home Foundation
   Water seeping into the basement from beneath the home is not covered by homeowners insurance, as this type of damage is considered a maintenance issue rather than sudden or accidental.

8. Roof Leaks During Rainstorms
   If the roof was poorly maintained prior to the leak, damage may not be covered. However, water damage to personal belongings is usually covered, depending on your specific policy. 

How to Report a Water Loss Claim

If you experience water damage, follow these steps to report a claim to your insurance:

1. Document the Damage: Take photos or videos of the affected areas, including any standing water and damaged belongings.

2. Contact Your Insurance Agent: Call your insurance agent as soon as possible to report the claim. Provide them with details about the incident and the extent of the damage.

3. Fill Out Necessary Forms: Your insurance company may require specific forms to be completed. Make sure to provide all requested information.

4. Keep a Record: Document all communications with your insurance company, including dates, times, and the names of representatives you speak with.

5. Follow Up: Stay in contact with your insurance adjuster to ensure your claim is progressing.

When to Contact SERVPRO of Mobile County

Reach out to SERVPRO of Mobile County immediately after reporting your claim. We can help you with the following:

• Assessing the Damage: Our team will conduct a thorough assessment of your property and the extent of the water damage.

• Starting the Cleanup Process: We’re available 24/7 to begin the cleanup and restoration process to minimize further damage.

Steps SERVPRO® Takes for Water Damage Cleanup

When you contact SERVPRO, here’s what we do:

1. Initial Inspection: Our professionals will assess the damage and identify the source of the water.

2. Water Removal: We will use powerful pumps and vacuum systems to remove any standing water quickly.

3. Drying and Dehumidification: Specialized drying equipment will be installed to remove moisture from the air and affected materials. We monitor humidity levels to ensure effective drying.

4. Cleaning and Sanitizing: We clean and sanitize all affected areas, including belongings, to prevent mold growth and ensure a safe environment.

5. Restoration: Once the area is dry, we will begin restoring your home to its preloss condition, which may include repairs or rebuilding.

6. Ongoing Communication: Throughout the process, we maintain communication with you and your insurance adjuster to ensure everything is documented and the claim is handled smoothly.

As an IICRC Certified Firm, our team follows industry-leading IICRC protocols for water damage restoration, ensuring that your property is handled with the highest level of professionalism and care.

For professional water damage repair or mold removal services, contact SERVPRO of Mobile County today! We’re here to help you navigate the recovery process and restore your home.

Dangers of Sewage Backups and Prompt Sewage Cleanup

10/16/2024 (Permalink)

Business sewage backup requires fast sewage cleanup, so your doors can remain open. Count on SERVPRO of Mobile County to help with your sewage removal

Dangers of Sewage Backups and Prompt Sewage Cleanup

Businesses are the heart of every community, especially here in Mobile. From grocery stores to churches, they provide important services that keep the area running smoothly. But when a sewage backup happens, it’s more than just a messy problem—it can be dangerous.

The sewage water that comes into a building carries harmful bacteria and viruses that can make people sick. It can cause infections, skin problems, and breathing issues. Sewage also brings bad smells and chemicals that can damage the building’s floors, walls, and foundation.

Quick sewage cleanup is important. The longer the sewage sits, the more damage it can cause to your property and the greater the health risks become. Acting fast can prevent further harm and help your business avoid costly repairs and disruptions. SERVPRO of Mobile County can effectively remove the contaminated water, disinfect the affected area, and restore your building, making sure it’s safe for both employees and customers to return

Here are some of the main hazards:

•Health Risks: Exposure to sewage can result in gastrointestinal infections, skin irritations, and respiratory issues. This makes cleanup not only urgent, but also highly sensitive from a safety perspective.

• Structural Damage: Water, particularly contaminated water, can erode materials, damage foundations, and cause mold growth if not addressed immediately.

• Business Disruption: Prolonged exposure to sewage can require temporary business closure, disrupting your operations and impacting your bottom line.

SERVPRO’s Professional Sewage Cleanup Process

At SERVPRO of Mobile County, we provide 24/7 emergency sewage cleanup services for commercial properties. According to the IICRC S500, all sewage removal should only be done by experienced and trained technicians equipped with full protective equipment, including Tyvek suits, gloves, and masks and by using specialized equipment such as air scrubbers and dehumidifiers. Our team of IICRC certified experts uses advanced tools and proven methods. We aim to restore your business to its original state. Here’s how we handle commercial sewage loss:

1. Inspection and Assessment

Our technicians will arrive within 60 minutes to assess the damage and identify the source of the sewage backup. We'll create a customized cleanup plan for your property.

2. Sewage Water Extraction

Using powerful pumps and vacuums, we quickly remove standing sewage and wastewater to minimize further damage.

3. Cleaning and Sanitizing

Contaminated surfaces are thoroughly cleaned and disinfected with professional-grade cleaning agents to eliminate harmful bacteria, viruses, and pathogens. We follow strict health and safety protocols to ensure that your commercial property is safe for occupancy.

4. Odor Removal

Sewage backups often leave behind strong, unpleasant odors. We utilize advanced deodorization equipment and techniques to completely remove lingering smells, improving indoor air quality.

5. Structural Drying and Dehumidification We employ industrial-grade fans and dehumidifiers to effectively dry out affected areas, preventing mold growth and further damage.

After we remove the sewage, we dry and dehumidify the affected areas. This helps prevent problems like mold growth or damage to the structure.

6. Restoration and Repairs

SERVPRO® offers complete commercial restoration services. We can replace drywall, flooring, and other damaged materials. Our goal is to make your business look “Like it never even happened”, and have your business door's open again as soon as possible.

Why Choose SERVPRO of Mobile County for your Commercial Business Needs?

• Our skilled technicians have certifications in water damage restoration, sewage cleanup, and biohazard cleaning. This ensures they complete every job safely and effectively.

• Advanced Equipment: We use the latest water extraction, cleaning, and drying tools. This helps reduce damage and speed up the restoration process.

• 24/7 Emergency Response: Time is critical during a sewage backup. Our team is available 24/7 to respond to your commercial sewage emergency quickly.

• We work directly with your insurance company like State Farm, Allstate, Alfa, Chubbs and more. We an established relationships with nearly all national carriers and work with local insurance agencies too. At SERVPRO of Mobile County, we focus on complete commercial sewage cleanup. This helps businesses get back to work safely and quickly.

Protect Your Business with SERVPRO of Mobile County

When dealing with a sewage problem, it’s important to hire a professional cleanup service. This helps protect your property and employees. SERVPRO of Mobile County is here to help you at every step. We assist you from the first damage check to the final restoration.

For more information or to schedule an emergency cleanup, contact us today. We’re here to make it “Like it never even happened.”

Smoke Damage Restoration, Mobile County Alabama

10/10/2024 (Permalink)

Smoke Damage Restoration by SERVPRO of Mobile County: Restoring Your Property to Pre-Loss Condition

What is Smoke Damage?
Smoke damage occurs when a fire, regardless of size, releases smoke particles and soot into the air, which can cling to surfaces and permeate the structure of your home or business in Mobile County. Even after the fire is extinguished, smoke can cause lasting damage to your property, affecting everything from walls and floors to electronics and personal belongings.

The damage isn't always visible. Smoke and soot particles are microscopic, and they can penetrate into areas you might not immediately see, such as within walls, air ducts, and insulation, posing long-term health and structural risks.

Common Causes of Smoke Damage

Several events can cause smoke damage, including:

• House Fires: Even a small fire in one room can cause extensive smoke damage throughout the home.
• Cooking Accidents: Grease fires or burnt food can release thick, oily smoke, which sticks to surfaces.
• Furnace Puff Backs: When a furnace misfires, it can release a burst of smoke and soot into the home.
• Electrical Fires: These fires often produce a thick, black smoke that is especially harmful to electronics and air quality.

After a fire, the cleanup process for smoke damage can be complicated, and time is of the essence to prevent further issues like corrosion, discoloration, or lingering odors.

When to Contact Professionals Like SERVPRO of Mobile County

It's important to contact professionals immediately after a fire or smoke event. Smoke and soot residue begin to cause damage within minutes:

• Within minutes: Surfaces start to discolor, especially plastic and porous materials.
• Within hours: Smoke turns into acidic soot, causing corrosion and permanent staining.
• Within days: Flooring, walls, and upholstery suffer irreversible damage, and odors become deeply embedded.

The longer you wait, the more extensive the damage becomes. That's why calling SERVPRO of Mobile County is critical for a timely and effective smoke and fire damage restoration process.

SERVPRO of Mobile County’s Smoke Damage Restoration Process

At SERVPRO of Mobile County, our highly trained professionals follow a comprehensive restoration process to ensure your home or business is returned to its pre-fire condition.

1. Initial Inspection and Assessment

When you contact us, our team will perform a thorough inspection of the property to assess the extent of the smoke damage. This includes examining visible damage and using specialized equipment to detect hidden smoke residue. We’ll develop a detailed plan to tackle the damage as efficiently as possible.

2. Immediate Board-Up and Roof-Tarp Service (if needed)

If the fire has left the property exposed, we provide board-up services to secure windows, doors, and other vulnerable areas. This helps protect your property from further damage due to weather or vandalism.

3. Water Removal (if applicable)

If fire extinguishers or water were used to put out the fire, the property might have suffered water damage. We remove water and dry out the affected areas before beginning the smoke and soot cleanup process.

4. Smoke and Soot Removal

Our team uses specialized equipment and techniques to remove soot from all surfaces, including walls, ceilings, and furniture. Depending on the extent of the damage, we may use:

• Dry cleaning: For light soot residue.
• Wet cleaning: For heavy, oily soot.
• Vacuuming: For delicate surfaces.

We also clean personal items such as clothing, upholstery, and electronics, using state-of-the-art equipment to restore them to their original condition whenever possible.

5. Odor Removal and Air Purification

Smoke leaves behind persistent odors that can linger in the air and soft surfaces. SERVPRO® uses thermal fogging, air scrubbers, and ozone machines to eliminate smoke particles from the air. Our odor-removal techniques ensure that your home smells fresh and free of smoky odors once the restoration is complete.

6. Cleaning and Sanitization

We clean all affected items and surfaces using specialized cleaning products and techniques. In addition to cleaning, we sanitize areas to remove harmful residue left behind by the fire and smoke.

7. Restoration and Repairs

The final step in the process is restoring your property to its pre-fire condition. Depending on the extent of the damage, this can include minor repairs, such as painting or replacing drywall, to more extensive reconstruction, such as rebuilding rooms or sections of your home.

Why Choose SERVPRO of Mobile County for Smoke Damage Restoration?

• IICRC-Certified Technicians: Our team has received extensive training and IICRC  certification in fire and smoke damage restoration.
• Advanced Equipment: We use industry-leading technology to detect and clean even the most challenging smoke and soot damage.
• 24/7 Emergency Response: Fires can happen at any time. That’s why we offer 24/7 emergency services to begin the cleanup process as soon as possible.
• Comprehensive Services: From initial assessment and cleanup to full restoration and repairs, we handle the entire process so you can focus on moving forward.

Get Help with Smoke Damage Restoration Now

If you’re dealing with smoke damage in Mobile County, don’t wait. Contact SERVPRO of Mobile County at (251) 633-0900 for immediate assistance. Our experienced team is ready to restore your property and provide peace of mind.

Smoke damage restoration requires professional expertise, advanced equipment, and swift action. At SERVPRO, we’re dedicated to helping you recover quickly and effectively from the aftermath of a fire. Let us bring your property back to its pre-fire condition and eliminate the lingering effects of smoke damage.

Fire and Smoke Prevention Steps

Preventing fire and smoke damage starts with proactive measures around your home or business. Here are some essential fire and smoke prevention tips:

1. Install Smoke Alarms: Place smoke alarms on every floor and near bedrooms. Test them monthly and change batteries annually to ensure they are functioning properly. Check out the NFPA's guide on smoke alarms for detailed advice.

2. Maintain Electrical Systems: Faulty wiring and overloaded circuits are common causes of electrical fires. Schedule regular inspections by a licensed electrician to prevent issues. Learn more about home electrical safety from the U.S. Fire Administration (USFA).

3. Safe Cooking Practices: The kitchen is a leading source of house fires, often from unattended cooking. Always stay in the kitchen while cooking, and keep flammable materials away from heat sources. For more tips on kitchen fire safety, visit the NFPA cooking safety tips page.

4. Properly Store Flammable Items: Keep flammable liquids like gasoline, paint, and cleaning products in well-ventilated areas away from heat sources. Follow the EPA's guidelines on storing flammable chemicals.

5. Create a Fire Escape Plan: Ensure that everyone in your home knows how to exit safely in the event of a fire. Practice your plan regularly, and designate a meeting spot outside the home. You can find guidance on creating an escape plan through the NFPA escape planning resource.

Taking these steps will not only help reduce the risk of fire and smoke damage but also keep your family or employees safe. If damage does occur, contact SERVPRO of Mobile County for professional smoke damage restoration.

Fire Damage Restoration in Saraland, AL and Satsuma, AL

10/8/2024 (Permalink)

What to do after residential and commercial businesses experience a fire? SERVPRO of Mobile County specialize in all fire damage restoration needs.

Fire Damage Restoration: How SERVPRO of Mobile County Helps Saraland & Satsuma, AL Recover After a Fire

A fire can be devastating, leaving property owners in Saraland, AL and Satsuma, AL overwhelmed by the damage. At SERVPRO of Mobile County, we understand the challenges you face after a fire and are here to help you through the fire damage restoration process, following the IICRC industry standards. From the immediate aftermath to the final cleanup, we offer comprehensive services to restore your home or business to its pre-fire condition.

The Types of Smoke Damage

Not all smoke is the same, and the type of smoke damage can significantly impact the restoration process. Here are the main types of smoke damage that can occur after a fire:

1. Wet Smoke: Produced by smoldering, low-heat fires, wet smoke leaves behind sticky, thick residues that are difficult to clean. This type of smoke often results from burning plastic or rubber and creates a strong, pungent odor that can seep into porous materials like upholstery and carpets.

2. Dry Smoke: Generated by fast-burning, high-temperature fires (such as those fueled by wood or paper), dry smoke leaves behind a fine powdery residue. While it’s easier to clean than wet smoke, it can still cause significant damage, especially to electronics and other sensitive equipment.

3. Protein Smoke: Commonly produced by kitchen fires, protein smoke occurs when organic material burns, leaving behind an invisible, greasy residue. Protein smoke often causes severe odors that are challenging to eliminate, particularly in kitchens and HVAC systems.

Each type of smoke damage requires specialized cleaning methods to ensure complete restoration. Our SERVPRO of Mobile County team is trained to identify and treat all types of smoke damage effectively.

The Impact of Smoke Damage on Your Property

Smoke damage can go far beyond what’s visible to the naked eye. Even after the fire is extinguished, the lingering effects of smoke can continue to damage your property:

• Structural Damage: Smoke can corrode metal and tarnish surfaces. Over time, if not properly cleaned, the acidic residue from smoke can weaken your home’s structure and lead to costly repairs.
• Air Quality Issues: Smoke particles can remain airborne long after the fire is out, affecting indoor air quality. These particles can cause respiratory issues, especially for those with allergies or asthma.
• Odor: One of the most persistent effects of smoke is the odor it leaves behind. Without professional treatment, the smell of smoke can linger in fabrics, carpets, and even walls, making it difficult to fully restore your property.
• Damage to Belongings: Smoke and soot can damage personal items like electronics, furniture, and clothing. If not addressed quickly, some items may become unsalvageable due to the corrosive nature of smoke residues.

The Stages of Fire and Smoke Damage Restoration

Restoring a property after fire and smoke damage is a detailed and methodical process. Here’s how we approach it at SERVPRO of Mobile County:

1. Emergency Contact: As soon as we receive your call, our team is on standby, ready to respond to your fire emergency. We know that immediate action is crucial to minimize damage.

2. Assessment and Inspection: Upon arrival, our specialists assess the extent of the fire, smoke, and soot damage. We develop a comprehensive restoration plan tailored to your specific needs.

3. Board-Up and Tarp Services: To prevent further damage and ensure your property’s safety, we board up missing windows, doors, or walls and tarp damaged roofs.

4. Water Removal and Drying: If water was used to extinguish the fire, standing water and excess moisture can lead to water damage and mold growth. We use powerful pumps and air movers to remove all moisture and dry the affected areas.

5. Smoke and Soot Removal: Using specialized equipment and cleaning techniques, we remove soot from walls, ceilings, and other surfaces. Our team also eliminates smoke odors using air scrubbers and deodorizers.

6. Cleaning and Sanitizing: We clean and sanitize your belongings and surfaces affected by the fire, including furniture, electronics, and clothing. In cases of heavy smoke odor, we may use ozone generators or thermal foggers to neutralize stubborn smells.

7. Restoration and Repairs: Finally, we repair any structural damage caused by the fire. Whether it’s replacing drywall, painting, or rebuilding parts of the structure, we work to restore your property to pre-fire condition.

Why Choose SERVPRO of Mobile County?

• Experienced Team: Our IICRC certified technicians have the experience and knowledge to handle all aspects of fire and smoke damage restoration, no matter how severe.
• Advanced Technology: We use the latest equipment and techniques to ensure thorough cleaning and restoration, including air scrubbers, ozone generators, and HEPA vacuums.
• Local Expertise: As a locally owned and operated business serving Saraland and Satsuma, we care about our community and are committed to helping our neighbors recover after a disaster.

If your home or business in Saraland or Satsuma, AL has been affected by fire damage, don’t wait—call SERVPRO of Mobile County today. We’re here 24/7 to provide expert fire damage restoration services and help you get back to normal as quickly as possible.

Understanding Pipe Bursts in Mobile, AL: Causes, Cleanup, and Solutions

9/19/2024 (Permalink)

Understanding Pipe Bursts in Mobile, AL: Causes, Cleanup, and Solutions

Pipe bursts can cause significant damage to homes in Mobile, AL, and the surrounding areas of Saraland, Semmes, and Grand Bay. Understanding the causes of these incidents and knowing how to respond effectively can help homeowners mitigate damage and restore their properties.

Common Causes of Pipe Bursts

Several factors can lead to a pipe bursting in your home:

• Freezing Temperatures: While uncommon, freezing conditions can occur in Mobile. Water expands when it freezes, increasing pressure in pipes and potentially causing them to burst.

• Aging Pipes: Older plumbing systems can become brittle over time, making them more susceptible to rupture.

• Clogs: Blockages from debris or mineral buildup can create excessive pressure within pipes, leading to bursts if not addressed.

• Excess Water Pressure: Pipes are designed to handle specific pressure levels. Surpassing these limits, often due to water supply issues, can lead to failures.

• External Pressure: Soil movement or shifting can place undue stress on underground pipes, increasing the risk of ruptures.

• Improper Installation: Pipes installed incorrectly can have weak points that make them more likely to burst.

DIY Cleanup Tips

If you experience a pipe burst, here are some initial steps to take:

1. Shut Off the Water Supply: Locate the main water shut-off valve and turn it off to prevent further flooding.

2. Remove Excess Water: Use mops, towels, or a wet/dry vacuum to remove standing water.

3. Dry the Area: Open windows and use fans to circulate air, helping to dry out wet areas.

4. Inspect for Damage: Check walls, flooring, and belongings for damage. Take photos for insurance claims if needed.

5. Sanitize the Area: Use a mixture of water and mild detergent to clean surfaces affected by water to prevent mold growth.

When to Call SERVPRO of Mobile County

While DIY cleanup can help manage small incidents, certain situations require professional assistance:

• Extensive Water Damage: If the water damage is significant or you can’t remove all the water, it’s time to call in professionals.

• Structural Concerns: If you notice warping, sagging, or signs of structural damage, a professional assessment is crucial.

• Mold Growth: If mold appears or if you suspect mold due to prolonged water exposure, it’s essential to seek help immediately.

• Complicated Repairs: If the burst pipe is difficult to access or requires specialized equipment, professionals can handle it safely and efficiently.

Comprehensive Water Restoration Services by an IICRC Certified Firm

SERVPRO of Mobile County is an IICRC certified firm, ensuring that we follow industry standards for water damage restoration. Our comprehensive services include:

• Emergency Water Removal: We respond quickly to remove standing water, reducing the risk of further damage.

• Structural Drying: Our team employs advanced drying techniques and equipment to ensure thorough drying of affected areas.

• Mold Remediation: If mold develops due to water damage, we have the expertise to remove it safely and effectively.

• Cleaning and Sanitization: We clean and sanitize affected areas to ensure your home is safe and healthy.

• Insurance Claim Assistance: We provide guidance throughout the claims process to help you navigate insurance requirements.

Why Choose SERVPRO of Mobile County?

With over 20 years of experience, SERVPRO of Mobile County has been a trusted name in water damage restoration. Here’s why you should choose us:

• Expert Technicians: Our certified team is trained in the latest techniques and technologies for effective restoration.

• Rapid Response: We are available 24/7 to respond to emergencies, minimizing the impact of water damage on your home.

• Compassionate Service: We understand the stress of dealing with water damage and prioritize your needs throughout the process.

If you experience a pipe burst or any water damage in Mobile, Saraland, Semmes, or Grand Bay, don’t hesitate to contact SERVPRO of Mobile County. Our dedicated team is ready to help you restore your property and peace of mind!

DIY Clean: Cost-Effective Tips for Mold Removal in Mobile, AL

9/18/2024 (Permalink)

DIY Clean: Cost-Effective Tips for Mold Removal in Mobile, AL

Mold can be a serious issue in any home, affecting air quality and posing health risks. Fortunately, you don’t always need to call in professionals for mold remediation. With some simple supplies and a proactive approach, you can tackle minor mold problems yourself. Here are some cost-effective tips for DIY mold cleaning, along with causes of mold growth specifically in Mobile, AL.

Common Causes of Mold Growth in Mobile, AL

The humid climate in Mobile creates ideal conditions for mold growth. Here are some common causes:

• High Humidity: The humid subtropical climate leads to elevated indoor humidity levels, especially during summer.
• Poor Ventilation: Lack of airflow in areas like bathrooms and attics can trap moisture, encouraging mold.
• Water Leaks: Roof leaks, plumbing issues, or condensation can create damp spots conducive to mold.
• Flooding: Seasonal storms can lead to water intrusion, creating perfect breeding grounds for mold.

1. Identify the Problem Areas

Before you begin cleaning, identify where mold is growing. Common areas include:

• Bathrooms
• Kitchens
• Basements
• Around windows
• Any damp spots on walls or ceilings

Check for signs of water damage, as moisture is a key factor in mold growth.

2. Gather Your Supplies

You don’t need expensive products to combat mold. Here’s what you’ll need:

• Cleaning Solutions:

  • Vinegar: An effective, natural cleaner that kills many types of mold.
  • Baking Soda: Helps scrub away mold and absorbs odors.
  • Dish Soap: Useful for general cleaning before applying mold treatments.
  • Hydrogen Peroxide: A strong mold killer for tougher stains.

• Tools:

  • Scrub brushes or sponges
  • Spray bottles for easy application
  • Buckets
  • Rubber gloves and masks for protection
  • Rags or paper towels for drying

3. Clean the Affected Areas

Using Vinegar

1. Spray undiluted white vinegar directly onto the moldy area and let it sit for at least an hour.
2. Scrub the area with a brush to remove the mold.
3. Rinse with water and dry thoroughly.

Using Baking Soda

1. Mix a solution of 1/2 cup of baking soda with water in a spray bottle.
2. Spray the affected area and scrub with a brush.
3. Rinse and dry. You can also leave some baking soda on the area to help absorb any remaining moisture.

Using Hydrogen Peroxide

1. Spray 3% hydrogen peroxide directly onto the mold.
2. Let it sit for about 10 minutes, then scrub the area.
3. Rinse and dry thoroughly to prevent regrowth.

4. Prevent Future Mold Growth

After cleaning, take steps to prevent mold from returning:

• Control Humidity: Keep indoor humidity below 50% using dehumidifiers and air conditioning.
• Ventilation: Ensure proper ventilation in bathrooms, kitchens, and laundry areas. Use exhaust fans when cooking or showering.
• Fix Leaks: Repair any leaks in roofs, walls, or plumbing immediately to eliminate sources of moisture.
• Regular Inspections: Check areas prone to moisture regularly for any signs of mold.

5. Know When to Seek Help from SERVPRO of Mobile County

While DIY methods are effective for minor mold issues, certain situations require professional assistance:

• Extensive Mold Growth: If you notice mold covering a large area (more than 10 square feet), it’s time to call in the experts.
• Toxic Mold Types: If you suspect the presence of toxic mold, such as black mold, do not attempt to clean it yourself. This type can pose serious health risks.
• Ongoing Water Issues: If mold persists despite your cleaning efforts, it may indicate a larger underlying problem that requires professional assessment and remediation.

At SERVPRO of Mobile County, our trained technicians are equipped to handle any mold situation safely and effectively. We can assess the extent of the mold problem, perform thorough cleanup, and help prevent future growth. If you're facing a mold issue, contact us today for professional support!

Conclusion

Taking a proactive approach to mold cleaning can save you money and help maintain a healthy home environment. With these cost-effective DIY tips, you can tackle minor mold issues effectively. Remember, the key to mold prevention is controlling moisture and maintaining good ventilation. If you ever feel overwhelmed, don’t hesitate to reach out to SERVPRO of Mobile County for professional assistance!

Understanding Your Insurance Mitigation Responsibilities

9/10/2024 (Permalink)

Don't let the unknows of improper fire, water, mold and storm mitigation and restoration leave you stranded, pick SERVPRO of Mobile County.

Understanding Your Insurance Mitigation Responsibilities

Reading an insurance policy can be challenging, especially when it’s filled with legal jargon and complex terminology. One crucial section that deserves your attention is the mitigation of damages clause. This clause is a key component of all insurance policies and usually reads something like this: “Each indemnified party will take and will procure that its affiliates take all such reasonable steps and actions as are necessary to mitigate any claims under this section…” 

A "mitigation of damages" clause in an insurance policy outlines the responsibilities of the policyholder to take reasonable steps to minimize or prevent further damage to the property after an initial loss event. Here’s a general idea of what such a clause typically includes:

Key Aspects of a Mitigation of Damages Clause

1. Duty to Mitigate:

   • The clause usually requires the insured party to take reasonable actions to prevent additional damage after the initial incident. This means the property owner should act promptly to limit the extent of the damage.

2. Reasonable Steps:

   • It specifies that the steps taken must be reasonable under the circumstances. For example, if a pipe bursts, reasonable actions might include turning off the water supply and moving items to prevent water damage.

3. Requirement for Immediate Action:

   • The clause often stipulates that the insured must act as soon as possible. Delays in taking mitigation steps can affect the insurance coverage or the amount of compensation.

4. Obligation to Notify Insurer:

   • The clause might also include a requirement to notify the insurance company of the damage and the steps being taken to mitigate it. This ensures the insurer is aware of the situation and can provide guidance or support.

5. Impact on Claims:

   • Failure to adhere to the mitigation clause can lead to partial or total denial of the insurance claim. Insurers may argue that the additional damage could have been prevented if proper mitigation steps were taken.

Example Wording

While the exact wording can vary by policy and insurer, a typical mitigation of damages clause might read something like this:

“In the event of loss or damage, the Insured is required to take all reasonable steps to mitigate further damage. This includes, but is not limited to, taking immediate actions to protect the property from additional harm and notifying the insurer of the damage and mitigation actions taken. Failure to take reasonable steps to mitigate the damage may result in a reduction of the claim payment or denial of the claim.”

Importance of Understanding the Clause

Understanding and adhering to the mitigation of damages clause is crucial for ensuring that your insurance claim is processed smoothly and that you receive the coverage you’re entitled to. If you’re unsure about what constitutes reasonable mitigation actions, it’s wise to consult with restoration professionals or your insurance agent for guidance.

Why the Mitigation Clause Matters

When your property is hit by a fire, flood, or other disaster, the mitigation clause becomes highly significant. It means you, as the property owner, must take reasonable steps to prevent further damage. Ignoring this clause can have serious consequences, much like neglecting medical treatment can affect insurance claims for a car accident injury.

Common Pitfalls in Mitigation

• Failure to Tarp Roof Damage: One property owner did not cover a damaged roof, leading to further water damage. The insurer denied coverage for the additional damage because the owner did not take immediate action to mitigate the problem.
• Neglecting Vehicle Protection: Another commercial property owner left vehicles near a damaged wall. When the wall collapsed, the insurance claim was denied because the owner could have moved the vehicles to a safer location.
• Disagreements Over “Reasonable” Actions: In some cases, insurance claims are refused due to disagreements over what constitutes “reasonable” mitigation steps.

Typical Mitigation Steps Property Owners Can Take

• Flood Situations: If a pipe bursts and floods your home, you can likely turn off the main water supply and move valuable items to higher ground to prevent further damage.
• Roof Damage: For storm-damaged roofs, it’s important to protect your inventory, prevent additional weather damage, and secure the property against potential burglary.
• Safety First: Property owners are not expected to take actions that are unsafe or beyond their capabilities.

Why Professional Help is Essential

Determining what constitutes “reasonable” mitigation steps can be confusing, especially in the aftermath of a disaster. Emotional stress and trauma can further impair decision-making. That’s why it's crucial to call in professional mitigation and restoration services as soon as possible.

Mitigation professionals are highly knowledgeable about the legal obligations and responsibilities specified in insurance policies. They understand exactly what steps need to be taken to comply with these requirements and ensure that damage is addressed effectively. By working closely with insurance carriers and construction partners, these experts ensure that all necessary and expected mitigation actions are executed promptly and efficiently.

Why It's Important to Call a Mitigation Company

1. Expert Knowledge: Mitigation companies like SERVPRO of Mobile County have a deep understanding of the insurance policies and the specific mitigation requirements. This expertise helps in taking the correct steps to prevent further damage and ensuring compliance with policy terms.

2. Efficient Action: Professional mitigation teams can swiftly assess the situation and implement necessary measures to address the damage. Their prompt action helps minimize the extent of the damage, which can be crucial for protecting your property and reducing overall repair costs.

3. Insurance Coordination: These professionals are experienced in working with insurance carriers. They can streamline communication and documentation, making the claims process smoother and increasing the likelihood of a favorable outcome.

4. Comprehensive Services: Mitigation companies, like SERVPRO of Mobile County provide a range of services, from water extraction and smoke removal to structural repairs. Their ability to handle all aspects of the mitigation process ensures that no detail is overlooked.

SERVPRO of Mobile County: Here to Help® 

As a locally owned and operated business with over 20 years of experience, SERVPRO of Mobile County is here to assist you with your mitigation and restoration needs. Our team will be onsite within 60 minutes of your call, ready to help you navigate the challenges of property damage and insurance claims.

For immediate assistance, call us anytime at 251-343-0534 to support you through this challenging time.

Buying a Home in Mobile, AL? What You Need to Know About Mold

9/10/2024 (Permalink)

Don't let mold stop you from purchasing your new home, contact SERVPRO of Mobile County to assist you with your mold remediation.

Buying a Home in Mobile, AL? What You Need to Know About Mold

Purchasing a home is an exciting milestone, but what happens if your dream home comes with an unwelcome guest—mold? Mold is a common problem in households across the United States, thriving in dark, damp spaces and potentially causing significant issues. If you’re considering buying a house in Mobile, AL, it’s crucial to understand the implications of mold and how it can impact your decision.

Understanding the Problems with Mold

Mold can quickly spread in warm, moist conditions, with spores becoming airborne within 24 to 48 hours. Although mold is common, it can escalate from a minor nuisance to a severe  financial concern. Common types of mold include black, white, and green, with black mold being particularly hazardous due to its toxic properties.

The Dangers of Mold Growth

• Structural Damage: Mold can compromise the structural integrity of a home by feeding on organic materials like wood and drywall, leading to significant damage and reduced property value.
• Aesthetic Issues: Mold can mar the appearance of a home with unsightly stains that are difficult to remove and may reappear even after extensive cleaning.

Key Considerations When Buying a House with Mold

1. Diverse Mold Types: There are over 100,000 mold varieties, with some being toxic. Identifying the type of mold and its potential dangers can be challenging, and standard home inspections may not detect all issues. A professional mold inspection is essential for accurate assessment.

2. HVAC System Contamination: If mold infiltrates your HVAC system, it can spread spores throughout your home, affecting air quality. Ensure that air ducts are thoroughly inspected.

3. Remediation Costs: Mold remediation can be expensive, involving professional services and possible structural repairs. Factor in these costs when considering a property.

Making an Informed Decision

If you’re interested in a property with mold, follow these steps to make an informed decision:

• Get a Mold Inspection: Hire a professional mold inspector to assess the extent of the problem and provide guidance on risks and remediation costs.
• Consider the Location: Research the area’s humidity levels and mold prevalence. Certain regions are more prone to mold issues.
• Negotiate Remediation Costs: If you’re still interested in the property, negotiate with the seller to cover mold remediation expenses.
• Review Financial Implications: Compare the costs of mold remediation with the home’s value and potential impact on mortgage terms.
• Consult Your Real Estate Agent: A knowledgeable real estate agent can offer insights and help you navigate the complexities of buying a home with mold.
• Plan for Future Prevention: If you decide to proceed with the purchase, implement measures to prevent future mold issues. This includes regular inspections, proper ventilation, and addressing moisture sources promptly.

Expert Mold Remediation from SERVPRO of Mobile County

When dealing with mold, it’s crucial to have a trusted remediation partner. SERVPRO of Mobile County offers comprehensive mold remediation services designed to address and resolve mold issues effectively. Here’s why we’re the go-to choice for new home buyers and local real estate agents:

• IICRC Certified and Trained Employees: Our team is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). We have the training and expertise to handle all aspects of mold remediation according to industry standards.

• Advanced Technology: We use state-of-the-art equipment and technology to detect, remove, and prevent mold. Our advanced tools ensure thorough and effective remediation, minimizing further damage and ensuring a safe environment.

• Local Expertise: As a locally owned and operated company with over 20 years of experience, we understand the unique challenges of mold in Mobile, AL. We’re the trusted choice for both home buyers and real estate professionals in the area.

• Comprehensive Services: Our services include mold inspection, containment, removal, and cleanup. We also offer preventative measures to ensure mold does not return, helping you maintain a healthy home environment.

If you’re facing mold issues or want to ensure your new home is mold-free, SERVPRO of Mobile County is Here to Help®. Contact us for a thorough assessment and expert remediation services.

For more information, visit our website or call us directly.

Conclusion

Buying a home with mold requires careful consideration. While it may seem manageable initially, the potential risk of spreading through out the home can lead to further financial expenses. By thoroughly evaluating the situation, seeking expert advice, and partnering with trusted professionals like SERVPRO of Mobile County, you can make an informed decision and navigate the challenges of purchasing a property with mold in Mobile, AL.

After the Storm Commercial Building Damage Check List for Property Owners and Management Companies in Mobile, Alabama

9/9/2024 (Permalink)

SERVPRO of Mobile County provides 24/7 commercial restoration services from downtown Mobile to the far reaches of Mobile County.

Storm Damage Checklist for Property Managers

When overseeing a commercial property or building, ensuring the safety of tenants, employees, and the property itself is crucial, especially after severe storm damage. Without proper preparation, dealing with such events can disrupt business operations and lead to significant long-term costs. However, with a comprehensive plan in place, you can swiftly restore your property and resume normal operations, safeguarding both your investment and the people who depend on it. From downtown Mobile historical buildings and high rises and all of Mobile County, it is important to have a plan after a storm passes. 

Assessing the Damage

After ensuring it's safe to inspect your property post-storm, assess the extent of damage thoroughly while prioritizing safety. Key areas to inspect include:

• Exterior of the Building: Look for visible damage such as broken gutters, missing structural components, or roof gaps.
• Interior of the Building: Check for water stains, damp insulation, leaks, and broken windows, particularly on lower floors and below-ground levels.
• Roof: Examine for holes, missing shingles, potential leaks, and hail damage.
• Trees: Be mindful of fallen trees or limbs, which can cause substantial damage.

Documenting the Damage

Take detailed photographs of all storm-related damage. These visuals will aid insurance assessments and claims processes.

Contacting Your Insurance Provider

Promptly notify your insurance company of the damage. Ensure your policy details are accessible for a streamlined claims process.

Engaging Storm Damage Professionals

Hire experienced storm damage professionals without delay to prevent secondary damage like mold. Their swift assessment and mitigation efforts are crucial for minimizing further property deterioration.

Protecting Your Commercial Property for Future Storms

• Recognizing Responsibilities: As a commercial property owner, understand and fulfill your legal responsibilities to tenants. Seek guidance from legal and insurance experts to ensure comprehensive emergency preparedness.
• Notifying and Preparing Tenants: Inform all occupants about emergency procedures through various communication channels. Advise them on creating emergency kits and securing personal documents during storms.
• Document Preparation: In anticipation of severe weather, duplicate and securely store essential property documents and insurance details in digital formats or cloud storage for quick access during emergencies.
• Securing Your Property: Before a storm hits, secure loose items, cover windows, and consider shutting off utilities to mitigate potential damage. Maintain a list of reliable contractors for post-storm repairs.

The SERVPRO of Mobile County Restoration Process

After storm damage strikes, SERVPRO of Mobile County stands ready to support your property recovery with:

• Comprehensive Inspections: Our experts conduct detailed assessments to gauge damage extent.
• Tailored Restoration Solutions: Utilizing advanced technology and equipment like vacuums, pumps, and generators to expedite water removal and prevent mold.
• Continuous Updates: We keep you informed throughout the restoration process, ensuring transparency and efficiency.

Contact SERVPRO of Mobile County Today

When disaster strikes your commercial property, trust SERVPRO of Mobile County to restore your property promptly and effectively. With our extensive experience and commitment to excellence, we ensure your property is prepared for storms and emergencies, offering 24/7 storm repair and emergency rehabilitation services.

Prepare your property with confidence. Contact us today to learn more about our storm restoration expertise and comprehensive service offerings.

Hurricane: Essential Storm Preparations and Post-Storm Cleanup with SERVPRO of Mobile County

9/9/2024 (Permalink)

Residential and commercial storm clean up after a hurricane or major storm event in Mobile, AL