Archived Blog Posts

Ensuring Adequate Coverage: Protecting Your Home Against the Unexpected

7/18/2024 (Permalink)

It is never too late to review your homeowner’s insurance policy and make necessary adjustments.

Understanding your policy and ensuring you have adequate coverage can make a significant difference when disaster strikes.

When it comes to homeowner’s insurance, it’s essential to know exactly what is and isn’t covered by your policy. Many homeowners assume they are fully protected against all types of damage, only to find out there are significant gaps in their coverage. One of the most common areas where coverage can be lacking is in water damage situations.

The Importance of Flood Insurance

A critical distinction in homeowner’s insurance policies is how they handle water damage caused by flooding. Most standard policies do not cover damage from "rising water," which is typically defined as flood damage. This means if your home is flooded due to heavy rains, storm surges, or overflowing rivers, your basic homeowner’s policy may not provide coverage.

What is Covered?

It’s important to note that homeowner’s insurance generally covers water damage caused by sudden and accidental incidents within the home. For example, if a pipe bursts or if water enters your home due to a roof collapse or broken windows during a storm, these scenarios are usually covered. However, the specific terms and conditions can vary, so it’s crucial to review your policy carefully.

Planning Ahead: Why It Matters

Planning ahead by reviewing your homeowner’s insurance policy can save you from financial hardship and stress in the event of a disaster. Without adequate coverage, you could be left with hefty repair bills and the emotional toll of dealing with property damage.

If you’re unsure about what your homeowner’s policy covers, we strongly recommend reaching out to your insurance agent. Ask specific questions about your coverage for water damage, especially regarding flood insurance.

Your home is one of your most valuable assets, and protecting it with adequate homeowner’s insurance is key to safeguarding your investment. By understanding your policy, particularly its coverage for water damage and flood insurance, you can make informed decisions to protect your home and family.

At SERVPRO of Mobile County, we understand the importance of being prepared for the unexpected. In the event of water damage to your home, whether from a burst pipe or flooding, our team is here to help.

Leave Sewage Clean Up To The Professionals

7/18/2024 (Permalink)

Make sure you are properly handling sewage clean up.

Sewage water isn’t just gross; it’s seriously dangerous stuff. It is loaded with bacteria and viruses that you don’t want hanging around your home. Additionally, the longer it sits there, the more harmful bacteria spreads and the greater the risk to your health and your home’s safety.

Not only does sewage water pose health risks, but it also spreads fast. It soaks into everything—your floors, walls, carpets—making the cleanup job way tougher and more expensive the longer you wait. Plus, that smell? Yeah, it’s not just unpleasant; it’s a sign of potentially harmful gases and particles floating around your home.

Why Call in the Pros

You might think you can handle cleaning up sewage water on your own, but trust us, it’s not worth the risk or the hassle. Here’s why professional help, like what we offer at SERVPRO of Mobile County, is the way to go:

Safety First: Our team knows how to handle hazardous materials safely. We’ve got the right gear and training to protect ourselves and your home.
Speed and Efficiency: With top-notch equipment and techniques, we will get your home back to normal ASAP.

Dealing with sewage clean up isn’t just about getting rid of a mess—it’s about protecting your health and home. Don’t wait! If you’re facing a sewage emergency, give SERVPRO of Mobile County a call right away. We’re here 24/7 to help you through this messy situation and get things back to normal in no time.

Navigating Water in Your Crawlspace

12/8/2023 (Permalink)

A wet crawlspace can be a cause for concern, triggering questions about its normalcy and potential risks. At SERVPRO of Mobile County, we're here to shed light on the matter, providing insights into why water intrusion occurs, the risks it poses, and how to effectively tackle the issue to prevent further damage.

Water in a crawlspace is common, but its presence should not be dismissed. Various factors contribute to water intrusion, including heavy rainfall, poor drainage, inadequate ventilation, and plumbing leaks. As water accumulates in the soil, it can seep into your crawlspace, creating an environment ripe for mold growth and structural damage.

This damp environment can wreak havoc on your home's foundation, wooden structures, and overall indoor air quality. Mold and mildew thrive in moist conditions, spreading allergens and potentially harmful particles throughout your living space. Additionally, prolonged exposure to moisture can compromise structural integrity, leading to sagging floors, rotting wood, and even pest infestations.

Addressing the Issue: Ignoring a wet crawlspace can lead to dire consequences. If you suspect water intrusion, it's crucial to take immediate action. Engage professionals like SERVPRO of Mobile County who specialize in water damage restoration. Our experts will conduct a thorough assessment, identifying the source of the intrusion and developing a customized plan for remediation.

Preventing Further Damage: Prevention is key to maintaining a dry and healthy crawlspace. Start by ensuring proper drainage around your home's foundation, maintaining gutters and downspouts, and sealing any cracks or openings that could allow water entry. Installing a vapor barrier and improving crawlspace ventilation can also mitigate moisture-related issues.

At SERVPRO of Mobile County, we understand the importance of a dry and safe home environment. A wet crawlspace is a red flag that demands attention. With our expertise in water damage restoration, we're committed to not only addressing the issue but also preventing future occurrences. Don't let water intrusion compromise your property's integrity – let us be your partner in safeguarding your investment and ensuring your peace of mind.

Keep Your Dryer Vents Clean

11/24/2023 (Permalink)

Dirty Dryer Vents Can Cause House Fires

In the hustle and bustle of our daily lives, mundane tasks often take a backseat. One such task that frequently goes unnoticed is dryer vent cleaning – an essential chore that holds more significance than meets the eye. At SERVPRO of Mobile County, we're dedicated to keeping your home safe, and that's why we're shedding light on why dryer vent cleaning should never be overlooked and how often it should be performed.

The dangers of neglecting dryer vent maintenance are not to be underestimated. Over time, lint, debris, and even small particles of clothing can accumulate in your dryer vent, obstructing airflow. This buildup not only reduces the efficiency of your dryer, leading to longer drying times and increased energy consumption but also poses a serious fire hazard. According to the U.S. Fire Administration, clogged dryer vents are responsible for thousands of residential fires each year. Regular cleaning significantly reduces this risk, ensuring the safety of your home and loved ones.

A clogged dryer vent doesn't just jeopardize safety; it also affects the functionality of your appliance. When airflow is restricted, your dryer has to work harder to dry clothes, leading to higher energy bills and potential wear and tear on the machine. Regular vent cleaning not only enhances safety but also ensures optimal dryer performance, extending the appliance's lifespan and saving you money in the long run.

How often should you clean your dryer vents? Experts recommend a thorough cleaning at least once a year. However, if you notice any of the following signs, it's wise to act sooner: longer drying times, hot clothes or a hot dryer after a cycle, a musty smell, or excessive lint accumulation around the dryer or vent.

Elevate Success with Commercial Cleaning

10/27/2023 (Permalink)

SERVPRO of Mobile County will clean your office.

Maintaining a clean and organized workplace might seem like a trivial matter compared to your towering business goals. However, the truth is, a spotless environment is more than just aesthetics – it's a catalyst for success. Investing in commercial cleaning can be the game-changer that propels your business to new heights.

Prevention Over Cure: Picture this – a minor water leak left unattended, slowly growing into a mold infestation. With regular commercial cleaning, these issues can be identified and resolved before they spiral into major problems. According to the U.S. Small Business Administration, businesses that prioritize cleanliness and maintenance save money by preventing costly repairs and downtime.

Preserve Your Investments: Dirt and grime may seem harmless, but they can wreak havoc on your equipment, surfaces, and supplies over time. Regular cleaning prevents the buildup of corrosive particles, extending the lifespan of your valuable assets. The International Sanitary Supply Association (ISSA) estimates that proper cleaning can reduce equipment replacement costs by up to 10%.

Boost Employee Morale: A tidy workspace isn't just about appearances – it significantly influences the well-being and productivity of your team. The American Journal of Infection Control reports that clean environments reduce employee sick days and boost overall morale. A clean and organized workspace fosters a positive atmosphere that encourages focus, creativity, and collaboration.

Statistics Speak: The numbers don't lie. Research conducted by the Healthy Facilities Institute revealed that a clean workplace reduces employee sick days by up to 46%. In another study published in the Journal of Occupational and Environmental Medicine, a clean work environment was found to increase employee productivity by 5%. These statistics underscore the tangible benefits that a clean workplace offers.

As the saying goes, cleanliness is next to godliness, and the same can be said for your business success. Commercial cleaning isn't just about aesthetics – it's a strategic investment in your operations, your assets, and your workforce. By partnering with SERVPRO of Mobile County, you're ensuring a workplace that's not only visually appealing but also conducive to growth, health, and productivity. Elevate your business by embracing the transformative power of cleanliness.

Moisture Meters Provide Greater Accuracy

9/15/2023 (Permalink)

SERVPRO of Mobile County uses moisture meters to test surfaces for water.

The moisture meter isn't just a device; it's a game-changer. It enables us to assess the extent of water damage with unparalleled precision, helping us make informed decisions about the restoration process. Whether it's a burst pipe, a leaky roof, or flooding, the moisture meter provides us with real-time data that guides our actions.

When it comes to different surfaces like sheetrock and flooring, the moisture meter's versatility shines. For sheetrock, we gently press the meter against the surface, allowing it to measure the moisture content. This insight informs us if the sheetrock can be dried in place or if more invasive methods are necessary.

Flooring, on the other hand, demands specialized attention. We use non-invasive meters to scan the surface without causing damage. This method helps us understand the moisture levels beneath the surface, guiding us in making informed decisions about drying techniques and potential replacements.

Moisture meter empowers us to uncover hidden water damage, prevent mold growth, and restore your home. At SERVPRO of Mobile County, we're not just restoring properties; we're restoring peace of mind. With the moisture meter leading the charge, you can trust us to bring your space back to life, drier and safer than ever before.

Let Us Handle Your Biohazard Cleanup Needs

9/1/2023 (Permalink)

When faced with biohazard cleanup needs, it's crucial to prioritize safety, professionalism, and compassion. At SERVPRO of Mobile County, we specialize in providing expert biohazard cleanup services that ensure the well-being of your property and those affected. Allow us to shed light on what constitutes a biohazard and how our dedicated team can assist you during these challenging times.

Biohazardous situations involve the presence of biological materials that pose a potential threat to human health. These include but are not limited to blood, bodily fluids, tissues, chemicals, and even situations involving hoarding or unattended deaths. Attempting to clean up such situations without proper training and equipment can put you at risk of exposure to pathogens and contaminants. That's where our experienced professionals step in.

We understand the sensitivity and urgency of biohazard cleanup needs. Our team is available 24 hours a day, 7 days a week, ready to respond promptly to your call. Our technicians are highly trained in biohazard cleanup protocols and equipped with advanced tools to ensure thorough and safe remediation.

We approach every situation with care and empathy, recognizing the emotional toll that biohazard incidents can take on individuals and families. Our team works discreetly and professionally, ensuring that the affected area is cleaned, sanitized, and restored to a safe condition.

Biohazard incidents require specialized attention, and our team is here to provide the comprehensive cleanup services you need. Let SERVPRO of Mobile County take care of the cleanup, so you can focus on healing and moving forward.

Dry Floors Faster with the Mat System

8/25/2023 (Permalink)

SERVPRO of Mobile drying flooring with the Mat System.

When it comes to restoring water-damaged flooring, precision and efficiency are important. At SERVPRO of Mobile County, we've taken restoration to the next level with our innovative Mat System.

Imagine having your water-damaged flooring dried efficiently and thoroughly without the need for extensive tear-out or disruption. The SERVPRO Mat System makes this a reality. This system employs a combination of powerful vacuum technology, controlled air movement, and strategically placed mats to extract moisture directly from the flooring material.

The SERVPRO Mat System can reduce drying time by up to 30% compared to traditional methods. This accelerated drying process not only minimizes downtime but also reduces the risk of secondary damages such as mold growth and structural compromise.

The mats are carefully positioned over the affected area, creating a seal that allows for maximum moisture extraction. The vacuum technology then pulls moisture from the flooring, while controlled air movement promotes evaporation. This approach tackles both surface moisture and moisture hidden within the flooring layers.

The Mat System is a testament to our commitment to providing top-tier restoration solutions that not only save time and money but also deliver superior results. When you choose us, you're choosing a team that embraces advanced technology to restore your property with precision, speed, and excellence.

The Esporta Washing System

8/14/2023 (Permalink)

The Esporta Washing System will leave your clothes clean and sanitary.

We understand that restoring what matters most goes beyond mere cleaning – it's about preserving memories. The Esporta Washing System redefines the concept of clean, ensuring your treasured belongings are not just cleaned, but revitalized.

Imagine your cherished items – from clothing to soft furnishings – impeccably restored to their preloss condition. This innovative system utilizes hydraulic pressure and specially formulated detergents to eliminate contaminants, bacteria, and odors from a wide range of materials.

From smoke-damaged sports gear to water-soaked heirlooms, it has salvaged items that were previously deemed irreparable. This goes beyond physical restoration; it's about preserving the essence of what matters most to you.

At SERVPRO of Mobile County, we're not just restoring items – we're restoring lives. The Esporta Washing System encapsulates our commitment to providing you with top-tier restoration, while safeguarding the memories that make your life extraordinary.

The Importance of Flood Cuts in Remediation

8/14/2023 (Permalink)

SERVPRO of Mobile County making flood cuts after water damage.

When water damages your home and you have water in your walls, we employ a strategic technique known as "flood cuts" to ensure thorough and effective remediation.

What are flood cuts? Flood cuts involve removing a section of drywall above the water-damaged area. While it may sound counterintuitive, this method is rooted in practicality and science. Water has a sneaky way of seeping into spaces that are not immediately visible, causing hidden structural damage and fostering mold growth. By making a flood cut, we gain access to these concealed spaces, allowing us to accurately assess the extent of the damage.

Why do we do this? Flood cuts facilitate proper airflow and ventilation during the drying process. This reduces the chances of residual moisture and mold spores lingering in inaccessible areas. By acting swiftly and making calculated flood cuts, we prevent potential long-term issues that could compromise the structural integrity of your property and the health of its occupants.

We prioritize your safety and the integrity of your property. Trust us to go beyond the surface and ensure a thorough remediation process that leaves your property truly clean, dry, and secure.

Make Sure Your Restoration Company is IICRC Certified

8/14/2023 (Permalink)

We believe in setting industry benchmarks and prioritizing the highest standards of service for our customers. This commitment is reflected in our IICRC certification, a mark of excellence that sets us apart.

The IICRC, or Institute of Inspection, Cleaning and Restoration Certification, is a globally recognized organization that establishes and upholds the best practices within our industry. Achieving IICRC certification requires rigorous training, comprehensive examinations, and a commitment to staying updated with the latest advancements. When you choose SERVPRO of Mobile County, you're choosing a team of professionals who have not only met these rigorous standards but continue to exceed them.

But why does IICRC certification matter for you, our valued customer? Simply put, it assures you that you're entrusting your property to experts who possess the knowledge, skills, and ethical practices necessary to deliver top-notch results. With our IICRC certification, you can rest easy knowing that every step of the process – from assessment to restoration – is carried out by individuals who understand the science behind our work.

Furthermore, IICRC certification speaks to our commitment to your satisfaction. We adhere to a strict code of ethics, ensuring transparency, honesty, and integrity in all our interactions. You deserve nothing less than the best, and our IICRC certification reflects our dedication to providing you with exceptional water restoration hat stand the test of time.

Call SERVPRO of Mobile County After Any Storm

8/2/2023 (Permalink)

We are ready to help 24/7.

In the aftermath of a storm, the emotional toll can be just as overwhelming as the physical damage to your home or business. At SERVPRO of Mobile County, we understand the heartache and distress that come with seeing your cherished spaces in disarray. Our commitment goes beyond restoration; it's about helping you regain a sense of normalcy and peace.

When the winds howl and the rain pours, your sanctuary can be turned into a battleground. The memories and aspirations tied to your property can seem threatened. It's in these moments of vulnerability that our highly trained and empathetic team steps in. Our technicians are not just experts in storm damage restoration; they're compassionate individuals who recognize the value of every item and every corner of your space.

Choosing SERVPRO of Mobile County means entrusting your storm-damaged home or business to a team that genuinely cares. Your space is more than just walls and floors; it's a part of you, and we're here to help you rebuild both physically and emotionally.

Difference Between Mitigation and Remediation

6/21/2023 (Permalink)

SERVPRO of Mobile County's Vans Parked outside a mitigation job.

Mitigation and restoration are two important terms when it comes to dealing with property damage. While they are related, they have distinct differences that home and business owners should be aware of.

Mitigation

Mitigation refers to the immediate actions taken to minimize further damage and loss after an incident occurs. This can include steps like extracting water, boarding up windows, and drying out affected areas. The goal of mitigation is to prevent the damage from worsening and to create a safe environment for restoration work to take place.

Remediation

Remediation is the process of addressing and resolving the damage that has already occurred. It involves the actual repair, restoration, and cleaning of the affected areas. Remediation may include tasks like structural repairs, mold removal, smoke odor elimination, and content restoration. The goal of remediation is to restore the property to its pre-damaged condition.

In summary, mitigation focuses on preventing further damage, while remediation focuses on repairing and restoring the property after damage has occurred. Both are essential steps in the recovery process and often work together to ensure a successful restoration.

At SERVPRO of Mobile County, we specialize in both mitigation and remediation services. Our trained professionals are equipped with the expertise, equipment, and resources to effectively handle all aspects of the restoration process. From mitigating immediate damage to providing comprehensive remediation, we are here to help you navigate through any property disaster.

Tips to Keep Your Carpet Looking Beautiful

2/17/2023 (Permalink)

Carpet is a popular flooring option for many homes, but it requires proper care to keep it looking new. Here are some tips to help you properly care for your carpet:

Vacuum regularly - Regular vacuuming is essential to remove dirt, dust, and other particles that accumulate in the fibers of your carpet. This will help to prevent the buildup of dirt, which can cause damage and fading over time.
Spot clean spills immediately - Spills and stains can quickly ruin the look of your carpet. It is important to act quickly to remove any spills before they have a chance to set into the fibers. Blot the spill with a clean cloth, then use a stain remover specifically designed for the type of stain.
Use a carpet protector - A carpet protector is a spray that you can apply to your carpet to help prevent spills and stains from setting in. This can be especially helpful if you have children or pets in your home.
Have your carpet professionally cleaned by SERVPRO- Professional carpet cleaning should be done at least once a year to remove deep-seated dirt and grime. A professional cleaning will also help to refresh the look of your carpet and remove any allergens or pollutants that may be present.

By following these tips, you can help ensure that your carpet stays looking new and fresh for many years to come.

Remember to Check Your Fire Extinguisher!

2/1/2023 (Permalink)

It is important to regularly check fire extinguishers.

Fire extinguishers are a crucial part of fire safety in any building, and it is important to regularly check them to ensure they are in good condition and ready to use in the event of an emergency. Failing to do so can lead to serious consequences, including the spread of fire and injury to occupants.

First and foremost, it is essential to check fire extinguishers for expiration. Fire extinguishers have a limited lifespan and must be replaced after a certain period of time to ensure they are still effective. An expired fire extinguisher may not work properly or could even fail to discharge, putting lives and property at risk in the event of a fire. Checking the expiration date of fire extinguishers is a simple process, and can be done by reading the manufacturer's label or checking the serial number against a database.

It is also important to check fire extinguishers for damage. Fire extinguishers can be damaged in many ways, including physical impact, exposure to harsh chemicals or extreme temperatures, or prolonged exposure to moisture. A damaged fire extinguisher may not work properly, or could even become a hazard if it leaks or discharges unexpectedly. To ensure fire extinguishers are in good condition, it is important to regularly inspect them for any signs of damage, including dents, corrosion, or cracks.

Checking fire extinguishers for expiration and damage can also help to maintain compliance with fire safety regulations. Failing to check fire extinguishers can result in penalties and fines, and could even lead to legal liability in the event of a fire.

Regularly checking fire extinguishers can also save time and money in the long run. By ensuring fire extinguishers are in good condition, businesses can avoid the cost of replacement or repair in the event of a failure. It can also minimize the risk of fire, reducing the potential for property damage and liability.

Checking fire extinguishers for expiration and damage is an important aspect of fire safety and should not be overlooked. Regularly checking fire extinguishers can help ensure they are effective, maintain compliance with fire safety regulations, and save time and money in the long run.

Always Hire a Professional for Water Mitigation

1/30/2023 (Permalink)

Water damage can be a serious problem for homeowners and businesses. If not addressed quickly and effectively, it can cause significant damage to a property, as well as create health hazards such as mold growth. Hiring a water mitigation company can help you address these issues and minimize the damage caused by water.

Here are a few reasons why you might want to consider hiring a water mitigation company:

Expertise: Water mitigation companies have the expertise and equipment necessary to quickly and effectively remove water and dry out a property. They know how to identify and address the source of the water damage, and they have the tools and equipment necessary to extract water and dry out the affected areas.
Time-saving: Water damage can cause significant disruption to your life or business, and it's important to address it as quickly as possible. A water mitigation company can help you get your property back to normal as soon as possible, by quickly identifying and addressing the source of the water damage and getting to work on removing the water and drying out the affected areas.
Insurance: Many insurance companies require that you use a professional water mitigation company when making a claim for water damage. In addition, a professional company will have the necessary paperwork and documentation to support your claim and make sure that you get the maximum benefit from your insurance policy.
Safety: Water damage can create a number of safety hazards, including the risk of electrocution if electrical wiring is submerged in water. A water mitigation company will take the necessary precautions to ensure that the property is safe to enter and work in, and they will take steps to prevent further damage and hazards, such as mold growth.
Professionalism and accountability: Professional water mitigation company will have the proper licenses and certifications, they are trained and equipped to handle the situation. They are accountable for the work they do, and they will provide you with detailed documentation of the work they performed and the condition of your property before and after the work was done.

Hiring a professional water mitigation company, like SERVPRO, can help you address water damage quickly and effectively, minimize the damage to your property, and ensure that your insurance claim is handled properly.

Fire Safety in the Workplace

1/30/2023 (Permalink)

Workplace fires are a serious concern for all employers and employees. They can cause extensive damage to property and put lives at risk. Unfortunately, workplace fires are more common than many people realize, and there are a number of common reasons why they occur.

One of the most common causes of workplace fires is electrical malfunctions. This can include everything from overloaded outlets to frayed wires and faulty electrical equipment. It is important to have a regular inspection of all electrical systems to ensure that they are functioning correctly and to identify any potential hazards.

Another common cause of workplace fires is unattended equipment. This can include things like coffee makers, space heaters, and hot plates that are left on for an extended period of time. It is important to turn off all equipment when it is not in use to reduce the risk of fire.

Improper storage of flammable materials can also be a contributing factor to workplace fires. This can include storing chemicals, fuels, and other flammable materials near sources of ignition, such as heat sources, sparks, and flames. It is important to store flammable materials in designated areas and to follow proper safety procedures.

Careless smoking is another common cause of workplace fires. This includes leaving smoking materials unattended, such as cigarette butts, and failing to dispose of them properly. Designated smoking areas and proper disposal methods can help to reduce the risk of fire caused by smoking.

Finally, human error can also be a factor in workplace fires. This can include things like leaving open flames unattended, failing to properly use fire extinguishers, and not following proper evacuation procedures in the event of a fire. Regular training and education can help to prevent fires caused by human error.

In conclusion, workplace fires can have devastating consequences and it is important for employers and employees to understand the common causes of these fires and take steps to prevent them. Regular inspections, proper storage of flammable materials, careful smoking practices, and education on proper fire safety procedures can help to reduce the risk of workplace fires.

The New Age of Textile Cleaning

12/16/2021 (Permalink)

State of the Art Cleaning System

As the SERVPRO name has become synonymous with the best in restoration and cleaning services for your home or business, the Esporta® name represents the best in textile cleaning. This amazing system is the biggest breakthrough in washing technology in nearly thirty years. What makes this system so radically different and more effective than previous machines? The secret lies in the combination of a patented system of hydraulic pressure paired with a combination of specifically blended detergents to target each item. This allows you to clean a wider variety than ever before, ranging from soft textiles to hard goods. If you are like most people, you probably have no idea about the history of washing machines so allow us to enlighten you.

The first automatic washing machine was introduced by Bendix in 1937. The machine introduced by Bendix was the first to use a drum and agitation to clean. Amazing as it may seem, this has remained the principle of all washing machines even in today’s time. These systems continue to work for families as a means of everyday laundering, but it can’t handle the challenges of the cleaning and restoration industry that require a much deeper cleanse due to severe damage from severe situations. The Esporta® washing system consists of five main factors that set it apart from traditional cleaning methods. First, the Esporta system utilizes hydraulic pressure as opposed to traditional agitation. This removes both organic and inorganic compounds and is proven to result in 99% efficacy. This method also reduces wear and tear on the fabrics so that your items may be returned to you in the ways they looked when they were first purchased. Secondly, the items are held stationary in each compartment of the machine while water and detergents are forced through, allowing for cleaning of a wide range of textiles/items. Third, the system uses a four-stage detergent process. This provides for a pH neutral washing environment, preserving the color fastness and fabric strength. Next, the water is typically stabilized at room temperature, eliminating shrinkage or damage to the fabric which is major in the restoration of your textiles. The last portion is the drying process which for a lot of people is the trickiest part when doing their own laundry. We are proud to say that we have designed and built a customized low heat drying chamber that works by gently drawing moisture out of the items. This prevents damage resulting from heat or tumbling that would happen in a traditional dryer.

We used our Esporta® cleaning system to help out a local high school football team. Our Esporta® cleaning system to clean football equipment of shoulder pads.

Not something you would typically hear about, but there is so much that this system can clean. Have items you feel have no hope in restoring? Give us a call and we might change that narrative for you! 251-343-0534.

Creating a Fire Safety Escape Plan for your Family

12/10/2021 (Permalink)

3 tips from American Red Cross on teaching your children a fire safety escape plan.

Did you know it only takes a little under two minutes for a home to become completely engulfed in flames? Fire can spread quickly throughout a structure and the smoke that precedes it can become deadly for your family extremely fast. It is crucial that you create an escape plan for your family should you find yourself in the situation of a fire. Practicing it often to ensure that you make it out of the fire safely no matter how unlikely you may think it is for it to happen to you. The saying “better safe than sorry” applies directly to a situation like this.

The first step in creating your plan is to draw up a grid of your home. Having a visual map of your home allows you to know all possible exits should you need to try more than one. The National Fire Protection Agency has a free downloadable resource to help you get started. Click here to be taken to their website. Next, establish all exit points including both windows and doors mark exactly where they are. Discuss them together to make sure all members of your family know where they are. If you have a multi-level home with bedrooms on the top floors, you should invest in escape ladders that attach to the windows. If you have small children, practice their escape routes frequently and make sure that they are familiar with the sound of the smoke alarms and know what it means. Doing this could save lives. If you are feeling overwhelmed by the idea and are not sure where to start, you can also try this link to find a free downloadable plan that can be specific to your family to get you started!

At SERVPRO of Mobile County, we are experts at fire restoration, but even we cannot always save everything when it comes to fire. There is no “restoration” when it comes to your life, so we want to help you stay safe and have a plan in place. We never wish for disaster to come, but if it does, we would much rather restore and replace your home because your life is irreplaceable.

How to Protect Your Pipes

12/3/2021 (Permalink)

Follow these steps so that your pipes do not end up looking like the ones above.

12/3/2021

While cooler weather may be scarce here in lower Alabama, it does not mean we are in the clear for winter weather mishaps. If you are anything like a lot of people in our area, you are under the impression that since our temperatures do not drop very low that your pipes will not freeze. Unfortunately, that ideology is far from true. If you do not know what happens when pipes freeze, you can click here to check out this article from Live Science. Spoiler alert though, the pipes will burst and that is exactly what you do not want to happen. A burst pipe can cause various issues of water damage in your home. While SERVPRO of Mobile County can help with water damage and restoration, we want to help you avoid it at all costs.

An article from State Farm discusses that there are three central causes as to why pipes freeze. You can view that article here.

Causes of Pipes Freezing

Quick Drop in Temperature

Thermostat Set Too Low

Poor Insulation

In order to avoid a pipe or pipes bursting, there are a few things that homeowners can do to protect their pipes. The most common tip people typically try is the first option listed below. Having a flow of warm or cold water will help the pipes to not freeze. This option is a solid one, but there are other avenues to explore as well that are listed below:

Ways to Protect Your Pipes from Freezing

Let Cold or Hot Water Steadily Drip

Preferably from a faucet on an outside wall. Doing this when the temperature drops will prevent pipes from freezing.

Seal Leaks

You may find air leaks around dryer vents and pipes, or around electrical wiring. Search and locate any leaks that will allow cold air to get in. Once located, seal the leaks diligently with either caulk or insulation.

Open Cabinet Doors

This simple concept can have a bigger impact than you may realize. Opening the cabinet doors allows heat to get to un-insulated pipes that may be under sinks or near appliances located near exterior walls.

Insulate Pipes

This is an especially ideal option because it is great for homeowners to do that live in areas that are uncommon for freezing temperatures to happen.

Adjust the Thermostat

Consistency throughout the day and night is key for reducing the likelihood of your pipes freezing. This is the opportunity for the ‘thermostat police’ to put a lockbox on it with the rule to not touch the thermostat. This is their free pass!

Hopefully you will consider implementing these tips in your own home. It will surely help the odds to be in your favor. If you are the type of person who prefers a visual example on exactly what to do, check out this video on how to prevent frozen pipes.

If you do, however, find yourself in the event that your pipes do freeze, and they do unfortunately burst, we are here to help. When and if that were to happen, that is when you call us, SERVPRO of Mobile County at 251-343-0534. We are open 24 hours a day, 7 days a week. It is our hope that in this type of instance, you will not need our services. However, if you find yourself in the situation that you do need us, you know where to find us.

Holiday Fire Safety

11/16/2021 (Permalink)

We are here to make sure you know everything to do to prevent your turkey from going up in flames.

Did you know that house fires during the holiday season are more frequent, more costly, and more deadly than at any other time of the year?

Don't let your holidays go up in smoke! Make sure you are taking the necessary precautions before cooking your bird for the holidays.

Whether it is fried or baked, turkey is always a staple of many family holiday feasts across the nation. Almost always it is the centerpiece of a home cooked meal made with love and lots of preparation. It is vital to make sure when preparing to cook your delicious bird, that you take caution of the necessary steps of cooking to prevent a house fire. Cooking is the number one cause of residential fires in the United States. We do not want your family to be added to the list this year to become an unfortunate statistic. First and foremost, it is very important to invest in a few fire extinguishers and keep them easily accessible in your kitchen. Maybe under the kitchen sink in the cabinet, or in your pantry. While the hope is that the turkey does NOT catch fire, we want to make sure that you are prepared if it does. Shopping for things like fire extinguishers can be overwhelming. Check out this blog on picking a fire extinguisher to help you learn what you will need. Not sure where to get one? Visit your local Lowe’s or Home Depot to find exactly what you need! If you are unsure when and how to use a fire extinguisher, check out our blog on exactly how to.

In order to avoid the tragedy, you want to be sure to never leave your stove unattended and keep loose fabric away from burners. Things like your kitchen towels, oven mitts, paper towels, or even a bag/purse away from the stove. It is also important to know that you should never fry your turkey indoors under any circumstance.

Frying turkeys has become an increasingly popular method of cooking and along with it comes an increased risk for fire. Here are some tips for how to safely fry your bird:

Always be sure to fry your turkey outside.
Place your fryer on a stable, level surface.
Make sure the fryer is far away from flammable items and your home.
Make sure your turkey is completely thawed before frying.
Check the temperature of the oil often to prevent overheating.

For more tips on how to safely fry a turkey, visit the US Fire Administration website, by CLICKING HERE.

It is our hope that taking these measures will completely prevent a kitchen fire from occurring in your home this holiday season, but if it does, SERVPRO of Mobile County will be glad to help in any way possible to help you pick up the pieces and get your kitchen back to its original glory. "Like it never even happened."

Finding Hidden Damage

11/8/2021 (Permalink)

A visible example of water damage coming through a ceiling.

Finding Hidden Water Damage in Your Home or Business in Mobile, AL

11/8/2021 (Permalink)

Thinking about water damage, you may visualize a pipe bursting and spraying everywhere, but some damages are not always dramatic as that would be. Water damage occurring in your home or business is not always visible. Believe it or not, a lot of times the most costly and significant water damage situations are those that you are not even aware are happening…

Slow dripping pipes underneath cabinets or walls, a hole in the roof allowing a leak into the attic, or a refrigerator along the wall can all cause extensive damage because they are not visible while occurring. If you cannot see the water slowly leaking, it can go on for extended periods of time before any damage becomes noticeable.

Water damage that occurs in hidden spaces may go unnoticed for extended periods of time and lead to secondary damages such as mold growth.

While we know it can be difficult to catch, we want to make sure you have the knowledge of how to prevent a minor problem from becoming a major one. If not located and mitigated in a timely manner, mold may begin to grow. Here are a few warning signs of concealed water leaks:

Water accumulation in unusual locations.
Discoloration of ceilings or walls.
Changes in the texture in your flooring (warping, buckling, expansion or sinking).
Strange odors may indicate growth due to the moisture problem.

If you suspect a moisture issue at your home or business, call SERVPRO of Mobile County.

Our IICRC Certified Water Restoration Technicians have the skills and equipment to locate any moisture issues quickly and easily within your home or business. Listed below are commercial grade devices we use to detect moisture:

It is our mission to help you in your time of need. We pride ourselves on our ability to get in and get out. "Like it never even happened."

Preventing the Thanksgiving Plumbing Nightmares, Mobile AL

11/1/2021 (Permalink)

water leaking under the sink, flooding the kitchen

After the plumbing leak has been repaired and you're left with water everywhere, call the trusted leader, SERVPRO of Mobile County to finish the job.

Thanksgiving Plumbing Preparation Tips for Your Home

November is finally here, and with it comes Thanksgiving. Thanksgiving is that wonderful Thursday in November where family gathers and great food is eaten. It's a festive holiday with an abundance of family traditions from parade watching, hours of football, and traditional preparations of the Thanksgiving Feast. With all the cooking, visiting family and friend members, your plumbing will be tested to its max. Thanksgiving is the most popular US holiday for family gatherings, but did you know it is the single busiest day of the year for plumbers? In fact, plumbing problems spike by 50 percent the day after Thanksgiving — and it’s no doubt why. With all the feast preparations, shower taking and toilet needs can really put a strain on your house hold pipes. When your plumbing is clogged with food or even hair, the potential for water damage is at an all-time high. There are some Thanksgiving plumbing prep tips to help you though. Water damage isn't 100% preventable but being cautious and taking care of your plumbing are great ways to reduce your chances of water damage.

Thanksgiving Kitchen Preparation Plumbing Ideas

The kitchen is the central gathering place for preparing all the festive delights and treats. It’s is where all the food is prepared and cleaned up afterwards. The kitchen is also where one of the biggest plumbing mistakes can happen. Garbage disposals are fantastic devices that can churn up a lot of scraps in a short amount of time, but they are also delicate and unfortunately, they can turn into a massive headache on Thanksgiving. If you use the garbage disposal as your sole means of food disposal, chances are you're going to break it.

There are a lot of foods that you should never put down the disposal, including:

Potatoes Peels
Food like celery and lettuce (stringy texture)
Non-edible items like grease, oil, bones, and eggshells

The garbage disposal has a hard time breaking down these types of foods, which in turn can cause an issue such as a blockage, breakage, and leak. Most people don't always use the garbage disposal correctly, leading to obstruction and potential damage. The proper way to use the garbage disposal is to:

Turn on the faucet, allowing the drain to fill with water before you put food into it.
Turn on the garbage disposal until food is gone.
After you turn the disposal off, let the water run for a moment longer to prevent the waste from clogging the drain.
Use cold tap water to not promote overheating with hot water.

Thanksgiving Bathroom Preparation Plumbing Ideas

The bathroom is one of the most frequently used rooms in your home on Thanksgiving Day. Thanksgiving is the one day of the year you're expected to overeat, which means your bathroom is overused. If your home is going to be filled with guests, make sure your stock bathrooms with easy flushable toilet paper and keep on hand fresh cotton hand towels.

Thanksgiving Plumbing Preparation Tips after the Plumbing Failure

If you took all or none of these Thanksgiving plumbing prep tips, and you've got a plumbing problem leading to a water loss, your first step should be to call a plumber to stop the water. But you also need to take care of the water itself, so your next action needs to be calling a water restoration company like SERVPRO of Mobile County. A little bit of water can cause a lot of damage, and water damage is the second most common insurance claim filed by homeowners. If something leaked or gushed onto your floors or walls, SERVPRO of Mobile County will perform mitigation and restoration. Click here to find some resourceful steps on what you can do until help arrives.

Where to Find Mold Lurking in Your Commercial Business?

10/20/2021 (Permalink)

Commercial Water Loss in Downtown Mobile, AL

Hidden water damage can lead to bigger problems in your office.

Where to Find Mold Lurking in Your Commercial Business?

Mold growing in a business is not only a possible client deterrent, but could cause health effects for customers and employees. It is important for a business to know where moisture might be lurking and to have the mold issue addressed. Mold can grow virtually on any substance; it only needs moisture and air to thrive. If not properly removed, mold spores can be disturbed and sent airborne, affecting employees and clients visiting the workspace. So now the big question is where to find mold lurking in your business?

HVAC Units

Theses appliances are found in virtually all businesses across the United States. They provides ventilation, heating and condition the air (controlling humidity and temperature). When the HVAC is not properly maintained, it can malfunction causing leaks and increased humidity level inside a building. This is especially important in Mobile, Alabama where humidity levels are high year-round. A simple preventative tip is checking the drip pan monthly and changing the filter. If you suspect mold growth, your first step is contacting SERVPRO of Mobile County to inspect your property for signs of mold. Check out our website for information about our commercial mold remediation services, click here.

Windows and Doors

Doors are opened and closed hundreds of times a day by your employees and clients. Every time a door is opened, not only does it affect the HVAC, it allows particulates to enter the space. Don’t forget about your windows as well. Humidity and moisture will enter into a business through these passage ways as well, increasing the perfect place for mold to grow. It is important to inspect seals around the doors and windows, minimizing the potential for unwanted moisture and particulates in your business.

Common Employee Activity Areas

Kitchens and bathrooms are areas where most clients won’t venture into, but these are areas where employees use daily. These areas can be especially vulnerable to mold growth because of the presence of multiple water sources and potential spills and leaks. When moisture accumulates around cabinetry and appliances in commonly used areas, they can remain hidden. It is important to clean these areas, and examine them for extra moisture.

When to Call SERVPRO of Mobile County?

If your commercial business has any mold growth that is larger then 2’ x 2’, it is recommended to call a certified mold specialist. SERVPRO of Mobile County is IICRC certified. IICRC is the international standard and guidelines on how to handle mold remediation. Not only our teams certified to handle your mold issue, we have the equipment, experience and extensive commercial mold remediation training. Our goal is to minimize the interruption in your business and to protect the health of your employees if mold is present.

How Long Does it Take to Dry?

10/10/2021 (Permalink)

SERVPRO of Mobile County is IICRC Certified in over 20 categories

SERVPRO of Mobile County has over 20 IICRC certifications, making us the leader in the restoration industry.

When Will It Be Dry?

How Long will it Take?

One of the most common questions we get when we arrive on-site after a water loss is “how long will this take”? Based upon our calculations and certain variables such as saturation levels, temperature, humidity, and materials affected, we can use the “science of drying” to give you a reasonable estimate. One thing to keep in mind though is that every situation is different. There is no “one size fits all” answer; however, in most cases, you can expect that most spaces can be completely dried out within five days. Once drying is complete we can then begin the restoration process. Depending on the severity of the damage and the restorations necessary, we will create a customized treatment plan for your unique set of circumstances. Once the plan has been created, we can typically give you an accurate estimate of the time it will take to complete the entire job process. It is important to keep in mind though, that there are factors outside of our control that may prolong the completion time. This can include the responsiveness of your insurance adjuster/company and demands for emergency services in catastrophic event situations such as hurricanes or floods. No matter how long it takes, you can rest assured that we can handle every step of the process and truly make it “Like it never even happened.” If you experience water damage in your home or business, call the IICRC Certified experts at SERVPRO of Mobile County. We are available 24/7 to help you get life back on track.

How to Get Rid of Mold in My House in Mobile, AL

10/7/2021 (Permalink)

Mold Growth on Carpet after a Hurricane inside a Church

After Hurricane Ida there was a lack of power for several days causing mold to begin forming on all porous materials inside.

How to Get Rid of Mold in My House?

Along the Gulf Coast and in Mobile, AL the climate is humid and warm the majority of the year. With that, it is a perfect breeding ground for mold. Mold can be found from your shower tile, bathroom walls and even growing on the outside of your home. Most of the time, mold in small amounts is easy to personally treat, the big problem is when mold is found in large areas in your home or hidden behind walls. Keeping the rooms in your house, like the bathroom, dry and cool can help prevent mold from growing, but despite your best efforts, mold can still grow in unwanted places. If you find yourself with a small mold situation, there are many hacks on how to rid a small area of mold. It only takes a few steps, a little elbow work and the right ingredients to rid your small area of mold and preventing it from being a further issue.

Can I Remove the Mold Myself?

You can remove small areas of mold, but remember that mold spores can travel when disturbed. Wearing proper attire when removing mold is important, it limits your exposure by wearing protective gear.

Rubber Gloves-prevents mold spore spreading
Eye Protection-protects eyes from chemical spray

If the area of mold is larger then 2 feet by 2 feet, you could have a bigger problem. It is best to contact a professional like SERVPRO of Mobile County to have the area inspected for hidden water leaks or other underlining issues.

How Do I Remove Mold and Stain from My Wall?

Many people think bleach is the best way to kill and remove mold on a wall. The problem with bleach is it only kills the surface mold; it doesn’t penetrate deep enough to kill to the roots. To kill beneath the surface, Bob Villa recommends using a vinegar and water mix. Once you have properly killed the mold, it may leave a stain behind. Here is an easy treatment plan to get rid of the stain.

Clean the surface with detergent and water using a sponge or brush and let the surface dry completely.
Follow with a water and bleach solution: Mix ¾ cup of chlorine bleach to a gallon of warm water. Wearing rubber gloves, apply the water-bleach mixture to the stains with a sponge or brush.
Let sit five minutes, scrub, rinse, and air dry

Are there Natural Ways to Removing Mold?

If the sound of using bleach is scary, there are a few natural ways to treat small areas of mold. It may take a little longer to treat, but it is a just as affective.

Hydrogen peroxide: Grab a spray bottle and pour 3% solution of hydrogen peroxide into the bottle. Spray the affected area, allow it sit for 10 minutes, and then scrub the mold away.
Vinegar: Pour undiluted white vinegar in a clean spray bottle and spray the moldy area. Allow the area to sit for an hour, and then wipe the area clean with water and allow it to dry.

What to do if the Area of Mold is a Large Surface Area or the Mold Returns?

If the mold returns and you cannot determine the cause, it is best to contact the professionals at SERVPRO of Mobile County. Our teams have been professionally trained and certified according to the IICRC Standard Guidelines. Check out our website at SERVPRO of Mobile County for further details about our mold remediation process.

What to do When your Kitchen Floods?

10/7/2021 (Permalink)

A flooded room in your home is a site no one wants to experience or see. SERVPRO of Mobile County is the trusted leader in water restoration.

My Kitchen Flooded, Now What?

Whether waking up on a busy weekday morning or sleeping on the weekend, walking into a kitchen to the sight of standing water can send a homeowner into panic mode. If a broken pipe, a forgotten running sink or a malfunctioning appliance causes the flooded kitchen, the end result can lead to serious problems if the clean up isn’t done properly.

How to Dry Out a Kitchen?

Whether it is a small water leak to a large area of standing water, rapid response is the first steps to take. Here is a list of best practices to further potential damage.

Identify the source of the water leak, and turn off the water supply to the house.
Turn off power due to potential electrocution issues
Remove all furniture and rugs to a dry area
Remove as much water as possible with a wet/dry shop vacuum, mop or towels
Open all drawers, cabinets, and closest that may have gotten wet to allow circulation
Encourage air circulation by turning on fans, opening windows and running the air conditioner.
If the damaged area is large, take photos and document the damage. Contact your homeowner’s insurance agent
Contact SERVPRO of Mobile County and check out our water damage tips on our website for further suggestions until our First Responder arrives onsite.

National Preparedness Month

9/22/2021 (Permalink)

September is National Preparedness Month and is the best time to review with your family and employees. *Make a Plan *Build a Kit

Disaster Preparedness – Know Your Risks, Be Prepared

When it comes to being prepared, one of the most important steps you can take is to familiarize yourself with the type of disasters that are most common in your area. For example, here along the Gulf Coast, we know that there is always the chance we could see a tropical system during hurricane season. We got a vivid reminder of that with the arrival of Hurricane Sally and Hurricane Zeta in Summer of 2020. Sally slowly meandered her way in our direction and left a path of destruction throughout Mobile and Baldwin Counties. As she sat over us for hours with howling winds and pounding rain many residences and commercial properties suffered extensive damage.

From wind and rain to flooding, being prepared for catastrophic storms is the best step you can take to protect your family and your property. And the best time to educate yourself and prepare is BEFORE disaster strikes. Before the storm, you should put together a disaster supply kit and emergency plan. On your property, be sure to remove damage trees and branches and secure loose gutters. Have alternative charging methods for devices that require power. You can learn more about hurricanes and being prepared by CLICKING HERE to visit Ready.gov.

At SERVPRO of Mobile County, we also offer a free service to create an emergency plan for your business. Call us at 251-343-0534 today to schedule a consultation to get your Emergency Ready Profile!

Youth Preparedness- Teaching them to be Ready!

9/22/2021 (Permalink)

Youth Preparedness – Teach them to be ready!

We talk a lot about what we can do as adults to prepare for the unexpected. When it comes to natural disasters, it is important that everyone understand why it is so important to be ready…even kids and teens! Each year an estimated 66.5 million children are affected by some type of natural disaster. In 2012, FEMA developed the Youth Preparedness Council to engage young leaders interested in supporting disaster preparedness. This year FEMA, the Department of Education and the American Red Cross held a National Summit on Youth Preparedness. The summit focused on how schools can help promote preparedness, how students best learn preparedness skills and how different countries around the world are helping youth prepare and respond to various emergency and disaster situations. So, what can you do at home to help your children be better prepared? There are some great resources at Ready.gov and Youth.gov to help you get started. Everything from planning and fact sheets to fun, interactive games for kids are at your fingertips. At SERVPRO of Mobile County, our storm team understands the importance of proper preparation. We hope you too will take a little time to make sure you are adequately prepared and “ready for whatever happens”.

Is your Business Ready for a Possible Disaster?

8/31/2021 (Permalink)

We offer a full range of service options geared towards our commercial clients’ needs. From scheduled maintenance plans to mold, fire and water mitigation, storm cleanup and reconstructions, we are here to help. We have strategically developed procedures and systems to ensure that no job is too big for us to handle. We truly want to be your "one stop." If it needs to be cleaned, maintained, or restored; we can do it. We also offer an amazing free service to help you prepare for the unexpected and protect your company. Did you know that nearly 50% of businesses never reopen after a business interruption? We understand how critical it is to be prepared and we developed our Emergency Ready Plan (ERP) to help make sure you are “Ready for whatever happens”. Our ERP is designed to help you quickly and easily access crucial information in the event of an emergency. The uncomfortable truth is that no amount of preparedness will prevent disasters from striking, but preparedness can help disaster victims survive and then recover,” says Rick Isaacson, CEO of SERVPRO Industries, LLC. “When disaster strikes, sometimes it’s difficult to even know where to start picking up the pieces. Having critical documents and details at your fingertips helps, but so does having access to professionals who know how to help you return to normal, "Like it never even happened." The disaster remediation specialists at SERVPRO of Mobile County know what to do when you don’t know which way to turn. They are there to help when you need them.” From everyday disasters to catastrophic events, the SERVPRO Ready Plan app puts everything you need at your fingertips. You can easily manage the situation and, with the help of our teams at SERVPRO of Mobile County, get back on track faster. We will explain during the setup of your Emergency READY Profile what can be done to lessen the impact of disasters. We deal with the aftermath of disasters often, and we have seen where a simple precautionary plan could have prevented thousands of dollars in damages from ever occurring. By reducing destruction through preparation and forethought, recovery time and stress are also diminished. Together we can reduce downtime and make it "Like it never even happened." Call us today to schedule your FREE Emergency Ready Plan consultation. 251-343-0534

Why SERVPRO is a Top Choice for Post-Disaster Cleanup and Restoration

8/31/2021 (Permalink)

If there’s any doubt about why SERVPRO is the first choice across the nation as the leading restoration company in the industry, one only needs to look at the costs and efforts it takes after massive destructive events such as storms, fires, or floods that have torn through communities. According to the Perryman Group, local residents and business owners expected to loose over $14 billion in gross costs after Hurricane Laura.

Mitigation and Reconstruction has many challenges to be expected, but why play the guessing game when you can hire a specialist that has over fifty years of experience and over 1,900 franchises to stand behind their name.

Four Reasons Why SERVPRO of Mobile County is the top Restoration Services in Alabama

Exceptional Resources to Handle Disasters
- SERVPRO has a network of over 1,900 franchises across the United States, offering an enormous amount of resources within a moments notice, no matter the size of the disaster or need.
- Consistency of equipment, employee training, product quality and accepted and approved by all insurance companies.

Our Teams are Highly Trained
- All of the SERVPRO teams and SERVPRO of Mobile County have specialists that have extensive experience in the disaster and recovery field. Each team is highly trained to handle each event.
- We handle daily situations that have granted us the opportunity over the past fifty years to perfect and continue to improve our techniques and approach.
- We handle all aspects of disaster clean up and the following
  - Air duct cleaning service
  - Mold removal
  - Fire damage restoration service
  - Flood cleanup and water removal
  - Residential and commercial cleaning service, including water cleanup
  - reconstruction
  - Carpet Cleaning
  - Upholstery Clean
  - Commercial Reconstruction
  - Commercial Mitigation
  - and many others
Quick Response Time means Reduced Costs
- Storms can cause massive damages to a building and homes, allowing plenty of water into areas that should be dry. The water needs to be removed quickly and a removal and drying systems put in place to save the structural integrity of the building. Standing water can also lead to more expensive and inconvenient problems, like mold growth and corrosion.
  SERVPRO of Mobile County has the latest techniques and equipment to remediate the situation, saving the client lost time and money.
- Our teams are trained and knows which surfaces to save and which could be replaced cost-effectively. The end result, is a shorter restoration period and more reliable results.
We have the acceptance and Experience with All Insurance Companies
- Having to handle and understand where to begin after a home or business loss is confusing in itself. From what to expect, how to handle each step and how to communicate with insurance companies, SERVPRO of Mobile County can lead you through each step. We even have a personal Concierge Staff that is assigned to each client to answer each of their questions for fluid communication.
- We are proud of our solid reputation not only with our clients, but with national and local insurance companies.

SERVPRO of Mobile County is proud to be the restoration leader for residential and commercial companies here in Mobile County from Dauphin Island to Axis, AL. We are proud to live and serve our community when they need it the most. We are available 24/7.

How Do You Prevent Mold In Your Home?

8/31/2021 (Permalink)

Nobody wants to hear that they have a mold issue in their home. Unfortunately, the circumstances that cause mold growth can be unavoidable. Mold likes to lurk in hidden space, such as wall cavities, behind appliances or baseboards. Often a hidden link an be the source of the mold issue. You may not even realize you have a problem until you call in the experts. At SERVPRO of Mobile County, our IICRC Certified team members have extensive experience in dealing with mold remediation. Our warm humid environment encourages rapid growth and a small problem can become a large issue very quickly. Fortunately, there are some steps that you can take to minimize the possibility of mold growth in your home.

Perform an audit on your home and check for areas that hold moisture or collect condensations. Visit your local home improvement store to find a wide range of products that can help protect those areas.
If you experience a water damage, make sure to have wet areas dried completely by a professional restoration service as quickly as possible.
Install proper ventilation, especially bathroom areas, to prevent mold growth.
Monitor indoor humidity.

If you are concerned about mold in your home, call SERVPRO of Mobile County today at 251-343-0534 today to schedule an inspection.

What to Do After A Storm?

8/31/2021 (Permalink)

At SERVPRO of Mobile County, we talk a lot about storm preparedness and what you can do to protect yourself and your property.

What to do after the storm passes?

What happens after the storm though, if your home or business does suffer damage?

First, we want you to know that our teams are ready to roll out as soon as it is safe to help those affected.
Our crews move in to the hardest hit areas and begin a triage process to assess damage, so that we can begin the cleanup process.
Our project managers evaluate the impact and create a custom job plan based on each individual situation.
We pride ourselves on fast response in order to mitigate the damage. Each scenario is different and we know that one plan of action does not suit all. Depending on a number of factors, the first steps may include
- tarping structures (if necessary)
- ripping out affected materials
- setting up fans
- setting up dehumidifiers to begin the drying process.

By starting the mitigation quickly, we are able to help our clients reduce costs and prevent further damage. No matter what happens, know that SERVPRO of Mobile County is always here to help our customers after the storm clouds have cleared!

What Matters Most After the Storm Clears?

8/31/2021 (Permalink)

At SERVPRO of Mobile County, we feel blessed to be a part of the national network that makes up our Disaster Recovery Team. It has been our honor to serve with SERVPROs from around the country to help so many in the wake of devastating natural disasters. Since joining the Disaster Recovery network in 2012, we have been able to assist in cleanup efforts following Hurricane Sandy, Hurricane Harvey, Hurricane Laura, Hurricane Delta, Hurricane Michael, Hurricane and the floods in Baton Rouge, Houston and so many in between. We know that what we do means so much to those that we help, but it means so much more to us. The human connections we have made during these situations are permanently etched in our memories and our hearts. These people, who are going through the hardest of times have given us beautiful reminders of the strength of the human spirit. We were truly humbled by the tenacity, the courage and the optimism that we witnessed. Being part of storm team has helped us more than those that were in need. It has been a great reminder of what matters most!

What is the SERVPRO Disaster Storm System?

8/31/2021 (Permalink)

Living here along the Gulf Coast, we are all familiar with natural disasters and the havoc they can wreak. We have seen the fury of hurricanes, bringing with them damaging winds, flooding rains and rising waters. After the storm has passed and the clouds have cleared, everyone moves in to cleanup mode. But with such widespread damage affecting so many, who do you call to help? At SERVPRO of Mobile County, we have developed a strategic process and triage system to ensure that we are there to help when you need it most. At the local level, we have developed standard operating procedures to ensure that we are ready to roll and help our customers quickly. We work closely with all insurance companies to make sure that we get your life back on track as soon as possible. We have the manpower, the training, and the resources to make it "Like it never even happened." In the event of a catastrophic situation, such as a hurricane or other natural disaster, we also have a highly trained system of back up support to ensure we are there for our clients. Our national network includes over 1,900 strategically located franchised, trained and certified in storm cleanup. We come together to set up mobile command units where we can dispatch crews to assist in our efforts and ensure nobody is left waiting. Our commitment to being the best in the industry is unwavering and we are always “Here to help”® when you need it most.

What Do I Do if an Employee Tests Positive for Covid-19 in Mobile, AL?

8/4/2021 (Permalink)

From Commercial Businesses to Boats, SERVPRO of Mobile County is the leader in Covid-19 and Bio-Hazard cleanings in Mobile, AL.

What Do I Do if an Employee Tests Positive for Covid-19?

From Citronelle to the shores of Dauphin Island and everywhere in between, the residents of Mobile County are seeing a resurgence of Covid-19. Many businesses are confronted with the latest question, of “What do you do if an employee tests positive for COVID-19, and how do I properly clean the office?” As an employer, you have some questions to answer regrading the COVID-19 positive employee and the rest of the team. What does your employee need to do to properly isolate? How long do they need to isolate? Have any other employees been exposed through "close contact"? What is the definition of "close contact"? If other employees have been exposed, what are their quarantine requirements? The number one place for the most up to date protocols can be found on the CDC’s website https://www.cdc.gov/coronavirus/2019-ncov/community/workplaces-businesses/index.html .

Second, you have to choose a provider who cannot only be trusted, but know they are a recognized as a leader in the bio-cleaning industry. As our market becomes increasingly more saturated with the number of companies offering COVID-19 clean ups, it can be confusing and even overwhelming to know exactly what processes and protocols these companies should be following. SERVPRO of Mobile County not only has the extensive training and experience, but we have over 50 years of experience backing up each of our teams. Here is a list of questions a client should ask when looking for a cleaning provider.

What are your teams' training to handle COVID-19?
What is your Biohazard cleaning experiences?
What type of CDC Cleaning Products does your company use?
What are your cleaning protocols and options available?
What are your hours and availability?
What safety measures do your teams utilize while cleaning the site?

Your company’s safety is our number one goal. You have a choice in choosing a provider, but know SERVPRO of Mobile County is available 24/7, and is the leader in the nation when it comes to cleaning your business after a Covid-19 or any Bio-hazard exposure. Check out our website for details about the Certified: SERVPRO Cleaned. https://www.SERVPROmobilecounty.com/certified-SERVPRO-cleaned

Water Damage When You Weren't There To Stop It

7/26/2021 (Permalink)

Have you ever had water damage in your home or business? The tiniest problem when it comes anything involving water can cause so much damage! Often, people their leave vacation homes or commercial buildings to head home, forgetting to shut off the water. Since these buildings will usually be unattended for some time, a pipe leak, any appliances leak or even, worse you left a sink or bathtub running in a hurry to hit the road. What a mess when you have when you finally return.

On the other side of that scenario, you may have left your home in a hurry, forgetting to check for potential water hazards when you to you left for your vacation. Now you have returned home to the same mess.

Our electronic record keeping system DryBook Mobile, means that we can quickly and accurately share drying status reports with you and your insurance company at a moment’s notice. At SERVPRO of Mobile County, we realize that taking care of a water damage is about so much more than the technical aspects. It’s about taking care of the customer that truly matters! If you experience a water damage in your home or business call the IICRC Certified experts at SERVPRO of Mobile County.

Covid 19-Delta - Expert Level Cleaning Services

7/26/2021 (Permalink)

Let your customers know you care about their safety and that they are welcome to come inside your business.

Let your customers know you care about their safety and that they are welcome to come inside your business by displaying the Certified SERVPRO window decal or tabletop display. At your entrance, on tabletops, bars, counters, tables, shelves and anywhere else to let them know you are doing all you can to protect them.

Call us to schedule a CERTIFIED Covid cleaning. We will clean all high-touch areas, both porous and nonporous and set foggers to disinfect you air vents, keeping your customers and employees safe from the contact and airborne particles that may be present.

As a SERVPRO franchise, our professional crews are uniquely prepared during the new Covid Delta outbreak to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants and we will go beyond the scope of work that regular janitorial staff performs on a daily basis. Our professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process and disposal of waste.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

Kitchen/Food Areas
Bathrooms
Schools/Classrooms
Offices
Retail Spaces
Water Fountains
Shelving/Racks
Sales Counters
Carpets and Rugs
Stair Handrails
Elevator Cars
Playground Equipment
Fitness Equipment

Customer Communication – Why It Matters

7/22/2021 (Permalink)

The experience of any damage to your home and belongings can be traumatic and stressful. Whether you had pipe burst when you weren’t home to shut off the source, a fire started leading to flooding from the water that extinguished it or storm damage has diminished the integrity of your home or commercial building. All of these factors lead to potential mold growth and more problems if not treated properly. We want to help you begin the healing and recovery process as quickly as possible to avoid further damage and try to save as much of your belongings as possible. We understand that when we arrive on-site you may be overwhelmed, and we want to make sure we do everything we can to help. Recently, as part of a new customer service initiative, we have created Frequently Asked Question (FAQ) flyers to leave with our customers. The questionnaire is loss specific (fire, water, storm, mold, cleaning) and it answers some of the most common questions we encounter from customers after the initial on-site visit. We feel that it’s important for you to have something tangible to refer back to if you have questions during the duration of your cleanup and restoration. We also assign a JFC (Job File Coordinator) to each job at the onset. Serving as your very own “customer concierge” they are your direct point of contact through the entire job process. They handle all communication with your insurance company and keep you informed of the job status as it progresses. We also utilize cutting edge technology, such as our DryBook Mobile that allows us to quickly and efficiently share electronic job diary notes and drying status reports with those who need them. Consistent, clear communication is key to ensuring a positive service experience and SERVPRO of Mobile County will be with you every step of the way!

Watch Out for Mold in Our Hot and Rainy Summer Weather

7/20/2021 (Permalink)

Heat, rain and humidity causing potentially dangerous mold growth.

Humidity is part of our lives here in Mobile County and along the Alabama Gulf Coast. This is especially true as the summer months come along. Even with our homes and businesses using air conditioners during our humid months, it is not uncommon for the weather to make its way into them, especially during the rainy season. With the recent months of rain and storms, slow leaks might be undetectable with the naked eye. If you suspect humidity is creating a nurturing environment for mold growth and want a mold inspection performed by a certified company contact SERVPRO of Mobile County. We are the trusted leaders in our area.

Mold can cause many health effects and removing it properly is key. If you have a vacant house or commercial property that has been uninhabited for long periods of time, it is common for mold to spread. The recent rainy weather is a perfect recipe for potential issues of mold spreading. Be vigilant in checking your properties. If you come across a mold issue, contact SERVPRO of Mobile County to assess your mold issue.

Containment and Safety Precautions- our teams wear personal protective equipment to take care of mold in your home and business. Full body suits, masks, and respirators may be necessary to protect the staff. If mold is detected, we will install physical barriers to preventing the spread of the mold to other areas of the home or business.
Removal- removing mold involves discarding any materials beyond being salvaged and cleaning each surface with equipment such as HEPA vacuums and sprayers. In this process, we assess the structural integrity of furniture and space itself and make additional recommendations as needed.
Drying- key to humidity control, we dry the area thoroughly to prevent future growth. Restoring normal humidity levels is possible thanks to specialized equipment such as air movers, dehumidifiers, and desiccants.

If you suspect mold in you home or business, place your trust in the leader in the industry with SERVPRO of Mobile County. We are available 24/7 at 251-343-0534.

Storms, Heat & Humidity in The Deep South Can Cause Structural Damage in Many Ways

7/20/2021 (Permalink)

Flooding caused by storm, flooding downtown Mobile County, AL

Along the Gulf Coast, we have all experienced our share of storm events. Last year alone, we felt the strength of Hurricane Sally and Hurricane Zeta across our region. Planning ahead is crucial to our lives when it comes to protecting our homes, families and pets. But one area that we can easily forget about is our businesses and commercial properties. During last years' storms, our teams assisted multiple companies from the RSA towers to the Grand Hotel and many more. The professionals at SERVPRO of Mobile County understand that every hour a commercial property owner has to deal with a disaster, the higher the financial loss they will suffer. For years, our company has been the go-to source for top-tier restoration services in Mobile County. We offer everything from air duct cleaning service to commercial water damage cleanup and put back.

When choosing a commercial mitigation company, here are some qualities you may want to consider:

Ask for Certifications

IICRC - Institution of Inspection Cleaning & Restoration Certification
OSHA - Occupational Safety & Health Administration

List of Services

Check Online Reviews

The skilled technicians of SERVPRO of Mobile County are some of the best in the business. Thanks to our Commercial Large Loss Division, no job is too big because they can handle any size disaster in Mobile County and throughout the United States. Our experienced Disaster Recovery Team will restore commercial properties from water damage due to floods, tornadoes, blizzards and more with the same prompt response. We are available 24/7.

Summer Grilling and Safety

7/20/2021 (Permalink)

Cooking on a grill in the summer, or anytime, can lead to major damage when not monitored properly.

Summer is the time for grilling and family gatherings. The smell of a perfectly cooked hamburger or steak can make your mouth water just thinking about it. But did you know, according to the National Fire Protection Association (NFPA), there are generally around 9,000 home grill fires per year? Resulting in approximately $118 million in property damage that requires fire restoration.

Based on 2014-2018 annual averages:

July is the peak month for grill fires (18%), including both structure, outdoor or unclassified fires, followed by June (15%), May (13%) and August (12%).
The grill had not been cleaned in more than one-quarter (29%) of the home grill structure fires.
The leading area of origin for structure fires involving grills was an exterior balcony or open porch, and 44 percent of the property damage from grill structure fires resulted from fires that started there.
Five of every six grills involved in home fires were fueled by gas (84 percent), while 12 percent used charcoal or another solid fuel.
Gas grills were involved in an average of 8,900 home fires per year. Leaks or breaks were primarily a problem with gas grills.
Charcoal or other solid-fueled grills were involved in 1,300 home fires per year.

Keep your home and family safe by following these safety tips:

Keep your grill at least 10 feet away from your home
Clean your grill regularly
Check your grill for gas leaks
Keep a fire extinguisher with in a couple of steps of your grill
Don’t leave your grill unattended
Don’t overload the grill with food
Never use a grill indoors

If you experience a grill fire, or any fire at your home, call the fire restoration leaders at SERVPRO of Mobile County and we will help you every step of the way. We are available 24/7 with just a quick phone call- 251-343-0534.

Why Does Heat Lightning Happen in the Summer?

7/20/2021 (Permalink)

When the sky is hazy, as is quite typical is on warm, summer nights, the light from intense thunderstorms as far away as 100 miles can be reflected off a layer of haze and up into the night sky. And that's why you tend to see heat lightning as just a diffuse flash or flicker.

Along the Gulf Coast, we are all too familiar with sudden thunderstorms and flash-flooding.The warm weather brings heavy summer storms. Then comes the intense humidity.

Many storms seem to light up the sky without the typical “bolts” you often see. Have you ever heard someone say it’s not dangerous, it’s just “heat lightning?” Have you ever asked yourself if that’s a real thing? And if so, what exactly is it?

Well, according to the National Weather Service, heat lightning occurs when a thunderstorm is just too far away to see the actual cloud to ground strike. This means that it is just as dangerous as any other type of lightning, despite common myths to the contrary. And exactly why is lightning so dangerous? Well, according to NOAA lightning can carry anywhere from 100 million to 1 billion volts of electricity. The energy produced by lightning can heat the surrounding air to a temperature of anywhere from 18,000 degrees up to 60,000 degrees Fahrenheit! In addition to causing injuries and deaths each year, lightning also causes extensive property damage. According to the National Fire Protection Agency, there are roughly 22,000 fires started by lightning each year, totaling over $450 million in property damage.

At SERVPRO of Mobile County, we have helped many homeowners who have experienced fire damage as the result of lightning strikes. If you should ever need us, we are always just a phone call away at 251-343-0534.

Fire Damage and Water Damage Go Hand-in-Hand

7/20/2021 (Permalink)

When fire damage causes water damage...

Fire restoration is our business.

We are so glad that we can be there to help people put the pieces back together an unfortunate loss due to a fire. There is so much more involved than simply repairing the damage and cleaning up the soot. Often fire damage and water damage go hand-in-hand. Obviously, the way to put out a fire is with water. As firefighters spray a blaze to put the flames out, contents that were not affected by the fire itself can end up as collateral damage. At SERVPRO of Mobile County, we have crews that have been highly trained and are IICRC certified in both Fire Damage and Water Damage. From the moment we arrive on site, we communicate with our clients every step of the way and let them know exactly what to expect.

A fire is a very traumatic and stressful experience and we realize we are there not only to clean up, but also to console our clients as much as we can. You can rest assured that from the packout process through the cleaning and delivery back to your home, we will be there to assist with all of your questions and concerns. Our state-of-the-art processes and technologies, including the Esporta washing system, means we can clean your contents better than ever before. From various soot damage to the formidable staining that soot and water can lead to, we can and will handle it all, getting you back to your life as fast as we can.

Emergency Planning for Commercial Clients

7/13/2021 (Permalink)

Commercial water damage, flooding

Emergency Planning for Commercial Clients

Did you know that nearly 50% of businesses never reopen after a business interruption? As part of our menu of comprehensive commercial services, SERVPRO of Mobile County offers a free emergency planning utility known as the SERVPRO Emergency READY Program® (ERP). This exclusive service offers numerous benefits for our commercial clients in the event of an unforeseen disaster. The ERP can dramatically reduce downtime and costs associated with a water or fire loss. How does it work? Sales representatives provide free consultations to our clients and compile pertinent information into an easily accessible app for Apple and Android devices. The app includes detailed information on shutoffs, photos, relevant contacts and even insurance information. At SERVPRO of Mobile County, we are ready for whatever happens and we developed our Emergency Ready Plan (ERP) to help make sure you are ready as well! If you would like to prepare your business before disaster strikes, call SERVPRO of Mobile County at 251-343-0534 and ask to speak to your local sales representative.

When and How to Use Fire Extinguisher

7/13/2021 (Permalink)

Always put your safety first; if you are not confident in your ability to use a fire extinguisher, get out and call 9-1-1. The American Red Cross cautions you to evaluate the situation and ensure:

Everyone has left or is leaving the home
The fire department has been called
The fire is small, not spreading, and there is not much smoke
Your back is to an exit you can use quickly

Learn about the different types of fire extinguishers; not all will work on every fire. For home use, the National Fire Protection Association recommends a multi-purpose device large enough to put out a small fire but not so heavy that it will be difficult to handle.

Review the instructions once a year. If you need to use a fire extinguisher, there won’t be time to learn how to do it.

Commercial Fire Protection

7/13/2021 (Permalink)

Fire sprinkler inside building in flames

Early warning systems alert your staff to the presence of fire. These systems also automatically notify first-responders, speeding up response times.

Fire Sprinkler Systems – While alarm systems are designed to prevent fire, sprinkler systems are put in place to actively control fire until firefighters arrive. Typical commercial systems release roughly 24 gallons per minute, whereas a standard fire hose releases anywhere from 80-120 gallons per minute. So, while sprinkler systems don’t necessarily extinguish fire; they can greatly minimize potential damage.

Fire Protection Engineering Companies – During the construction or renovation of your commercial space, you may be able to work with a specialized fire engineering group that can help you design fire-resistant elements for your building.

Emergency Response Plan – Having a plan in place for how you will respond to disaster in your commercial space can greatly reduce impacts of the unexpected. Your plan should include emergency shut-offs and locations, vendor contacts and insurance information. If you don’t currently have a plan, SERVPRO of Mobile County will help you put yours together for FREE. Speak with your sales rep or give us a call for more information on this service.

When choosing the right options for your business, it definitely isn’t a one size fits all approach. You may use one or more, or any combination of fire protection to do what is best suited to your individual company needs. Once installed, you should always make sure your system(s) of choice are regularly inspected and maintained in order to ensure proper operation. And remember, if you do experience a fire in your business, SERVPRO of Mobile is IICRC Certified in Fire and Smoke Restoration. Our highly trained technicians are always Here to Help should you need us.

What To Do When You Have Interior Flooding

6/21/2021 (Permalink)

Living room with couch and side tables floating in house

If you find yourself in an indoor flooding situation, we are for you 24/7. Before we arrive to help you, here are some ways you can minimize potential water damage:

DO:

Shut off the source of water if possible or contact a qualified party to stop the water source
Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock
Remove as much excess water as possible by mopping and blotting
Wipe excess water from wood furniture after removing lamps and tabletop items
Remove and prop up wet upholstery cushions for even drying
Place aluminum foil or wood blocks between furniture legs and wet carpeting
Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
Use wooden clothespins to keep furniture skirting off damp floors
Hang draperies with coated hangers to avoid contact with wet carpeting or floors
Hang furs and leather goods to dry separately at room temperature

DON’T:

Enter rooms with standing water where electrical shock hazards may exist
Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards
Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining
Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner
Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors
Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water

Before Help Arrives When Your home is Flooding

6/14/2021 (Permalink)

water mitigation after busted pipe in house

SERVPRO of Mobile County arrived to remove water and damage after bathroom sink pipe came loose over night.

If you have never experienced a water damage, you may not understand the stress and worry that comes along with it. It is overwhelming and it can be hard to know where to begin. That is why priority response is so important.

At SERVPRO of Mobile County, we understand that you just want someone to be there for you as soon as possible. We are available 24/7 to answer your call and respond when you need us the most.

We have created a streamlined process to ensure your call will be returned within 15 minutes and Priority Responders will be on-site assessing the damage within 1 hour. Within 3 hours, our IICRC Water Restoration Technicians will be on site to begin work. When you are standing in what feels like a disaster, you need help and you need it now. You can always count on the experts at SERVPRO of Mobile County to be here when you need us.

What to do before help arrives when you have water damage in your home

After any water damage situation, your primary focus should be safety:

Is it safe to stay in the house?
Electrical and "slip and fall" hazards are some of the most prevalent concerns.
Only do activities that are safe for you to perform.
Wet materials can be VERY heavy. Be careful!

Are You Prepared For Hurricane Season?

6/10/2021 (Permalink)

Historical hurricanes that devastated Mobile, Alabama in the 20th century

When a major storm is coming, stay informed by following NOAA Weather radio or your local news channels for updates. In addition, make sure to obey all orders if requested to evacuate by the authorities. Follow these 10 hurricane and storm preparation steps to keep your home and loved ones safe before disaster strikes.

Make a plan
If evacuation is necessary, turn off all utilities and follow community disaster preparedness plans. Select a common meeting place or single point-of-contact for all family members. If you have pets, have a plan for their evacuation as well.
Secure the exterior
Trim large trees and shrubs and bring all outside patio furniture, potted plants, bikes and toys indoors. If necessary, secure outdoor sculptures with burlap or blankets tied with rope.
Install storm shutters
Protect windows, doors and skylights with appropriate shutters or impact-resistant glass. You can nail pieces of plywood to window frames as last-minute protection.
Check wall hangings and art
Make sure wall hangings are secure and take notes about your art collection and any existing damage. Make sure that art hung on outside walls are taken inside, and elevated off the floor. Click here for more tips on how to help protect your art and other valuables from severe storms, winds, and floods.
Move your cars
Move cars to higher ground or park them in your garage against the garage doors. Do not park under trees, power lines or in low-lying areas.
Power up
Fill your car’s gas tank, charge your cell phone, test your generator and have plenty of fuel ready in case of power outages.
Unplug appliances
Move appliances and household fixtures away from exterior doors and window openings. Store them in cabinets or interior closets.
Store important documents
Keep important documents, such as legal papers, birth certificates, marriage license, financial papers and insurance policy information, as well as valuables such as jewelry, in a safety deposit box or in a bolted safe in an interior closet in your home.
Prep an emergency kit
Gather flashlights, a portable radio, extra batteries, non-perishable food, bottled water, cash, blankets, clothing and toiletries.
Identify a shelter room
This enclosed area should be on the first floor, in the central part of the house with no windows. Avoid all unprotected windows and doors until the storm passes.

Check out this quick video of historical hurricanes that devastated Mobile, Alabama in the 20th century!

Reconstruction From Start to Finish

4/19/2021 (Permalink)

With our growing construction services division, SERVPRO of Mobile County can literally walk you through any project from start to finish.

We all know the struggles of dealing with multiple contractors on a project. For your everyday homeowner or property manager, the day to day duties can be difficult at times to manage such as the logistics of who or which contractor will show up, receiving a follow up call with a competitive estimate, how long the project should take, and your best point of contact for questions during the job process.…it can be an absolute nightmare! Here at SERVPRO of Mobile County, we are here to eliminate the headache for you.

Whether you are thinking about starting a new construction project or experiencing an unexpected loss that will require quick reconstruction services, our one point of contact process will reduce your stress and confusion throughout the entire process and streamline the efficiency of the entire job.

Our trained construction job file coordinators (JFC’s) are here to guide you through every part of a residential and/or commercial construction and reconstruction project. Essentially, they will be your personal concierge for any questions that you should have throughout the entire process.

With this exciting new division, we are now able to streamline your mitigation and restoration process while also eliminating the need for multiple vendors on your project. We pride ourselves on being your “one-stop shop”.

Apartment Fire Restoration

4/19/2021 (Permalink)

SERVPRO of Mobile County Fire Restoration

Luckily, after an apartment building in Theodore, AL caught fire, which quickly erupted into a massive blaze, no one was hurt. Mobile Fire Department was called mid-morning and were able to extinguish the fire while residents were relocated safely.

The aftermath of the fire is where our teams at SERVPRO of Mobile County stepped in. We were able to immediately remove all contents from the affected units and begin water mitigation (the water removal phase.)

After further assessment of the damage caused by the fire and the water used to put it out, we began demolition of the damaged property. Salvageable contents were brought to our facility for cleaning and restoration while our construction crews began reconstruction of the buildings.

Helping people get their lives back to normal is what we stand for. We will always do everything we can to make sure our customers are taken care of as quickly and seamlessly as possible.

Our process for unfortunate situations like this one are strategic and immediate.

Once the residents are safe and the fire is extinguished, we take over for a pack-out of all salvageable items which are taken to our facility for storage and restoration
We begin water mitigation, removing residing water from the extinguishment
If necessary, as in this case, our construction crews step in for demolition of the structural damage that cannot be repaired.
We start reconstruction of floors, ceilings, electrical systems, windows, plumbing and roofing.

Call SERVPRO of Mobile County immediately after water/fire damage. We are ready to help 24/7.

(251)343-0534

View the fire as it was happening and the progress of the reconstruction: https://www.wkrg.com/mobile-county/apartment-fire-in-theodore/

Alabama Enters Tornado Season, Are You Ready Mobile, AL?

3/3/2021 (Permalink)

March is the beginning of Spring Tornado Season that runs until the end of May. Over the past 70 years, March is the second busiest month of tornado activity in Alabama. Tornadoes are terrifying and can often be devastating events in our communities. Damage caused by tornadoes to your home or office can be overwhelming, but the recovery process of where to even start can be a dauting task. However, there are steps that you can take towards recovery and our teams at SERVPRO of Mobile County are ready to help along the way. There are steps that should be taken right after the storm passes, and other steps to take down the road when it is time for repairs and cleaning.

Protect your family and loved ones
Protect your various properties
The clean up, recovery and repair

Now is the perfect time, to double check your Emergency Safety Kits. Fresh Batteries, working flashlights, portable weather radio and copies of current insurance policies are important items and documents to have readily available in a commonly know spot in your home or office.

No matter what the weather challenges us with this Spring, SERVPRO of Mobile County is here and ready to help you with every step of the way. We are available 24/7 and we will make it "Like it never even happened."

https://mynbc15.com/news/local/alabama-enters-tornado-season

Mold Problems? Leave Mold Remediation to the Experts at SERVPRO of Mobile County

2/9/2021 (Permalink)

There are many reasons homes in the Mobile area have challenges with mold and need to have it remediated. As we know, Mobile is one of the wettest cities in the United States which can definitely add to the mold issue, but water leaks can also cause mold growth. If your home is experiencing a mold issue, it is in your best interest to leave the mold cleanup to experts who have been properly trained by IICRC standards. SERVPRO of Mobile County knows how to address it correctly. Our teams are not only educated and trained in situations like this, we have the correct resources and tools to remediate your mold issues.

What is Mold Remediation?

If you see or smell mold, most people believe this is the only way that mold can be present in their home or office. Unfortunately, this is not always the case. Microscopic mold spores are everywhere; this is perfectly natural and is part of any home’s environment. When homeowners begin to actually see mold in their homes, that’s when mold has become an issue and mold remediation needs to happen by properly trained individuals. When professionals such as our mold technicians of SERVPRO of Mobile County come to inspect the mold issue in your home, they are not just performing mold removal, but mold remediation. Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is virtually impossible. Unfortunately, many companies claim they can get rid of mold for good, but this simply is not true and can be very misleading to the client. When the trained experts at SERVPRO of Mobile County come to a home to address and assess a mold issue, they are focusing on the mold remediation process, which is reducing the mold levels to normal, natural environmental levels.

Why Homeowners Should Not Try Removing Mold Themselves

Since many mold issues start because of a water leak or other presence of excessive moisture, many people assume that once they address the water issue, they can simply cleaning up mold on their own. One common misconception is using a little bit of bleach and some elbow grease to get the job done. However, there are very specific steps that should be taken for mold remediation.

· A mold professional needs to come out and inspect the mold damage using various technologies to detect mold and hidden moisture sources.

· The area needs to be contained to prevent the spread of mold.

· A special air filtration system utilizing HEPA filtration is used to capture microscopic mold spores in the air.

· Treatment using properly formulated antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming.

· Removing and disposing of mold-infested building materials (drywall, carpet, etc.) may be necessary to remediate heavy mold growth.

· Cleaning of other items, depending on the severity of the mold growth, may be necessary using techniques to clean and treat the items.

Certified Covid-19 Cleanings, Mobile, AL

1/28/2021 (Permalink)

SERVPRO of Mobile County has been providing Covid-19 cleaning services through out the Mobile County area, from Dauphin Island to Satsuma.

With the COVID-19 pandemic continuing in 2021, there are more reasons than ever to deep clean your business as we enter 2021. It is important as a company to provide your employees and customers with the knowledge they are shopping, eating or conducting business in a safe environment. Now is a great time to remove all of the dirt and grime from your business with the Certified: SERVPRO Cleaned Program. Your Mobile, AL area business can be assured that your property will be properly cleaned and disinfected to the CDC Standards. The Certified: SERVPRO Cleaned program has three standards for cleaning for your specific needs. Our defensive pathogen cleaning program goes beyond the scope of standard janitorial services to bring a higher standard of clean to the places you work and gather. Our trained SERVPRO of Mobile County teams will evaluate and determine each business’s unique requirements. We will then tailor our cleaning scope to reflect your specific needs.

Certified: SERVPRO Cleaned has three different steps to help your business create a process that will result in what is best for your employees and customers. It will offer confidence in the work space and gathering locations.

· First, one of our trained SERVPRO of Mobile County representatives will consultwith you and your business to ensure that we create an agreed upon cleaning program scope tailored to your specific facility’s needs. The scope will be determined by the people who are visiting and occupying your business, how business is conducted in the building, and the unique needs of your establishment with a custom cleaning plan.

· Second, an expert clean of your facility based on an agreed-upon plan will be conducted. Our team uses our EPA-approved, hospital-grade cleaning solution to thoroughly disinfect your business based on the decontamination and cleaning standards set by the CDC.

· Third, we offer you a certification of our cleaning procedures on your business front window with a sticker that states your business has been cleaned with the Certified: SERVPRO Cleaned process. This sticker offers trust and confidence with your employees and customers that your business is a safe environment to conduct business in.

When choosing the right measures to ensuring your employee’s and customer’s safety, choose a leader in the industry. The cleaning teams of SERVPRO of Mobile County have been specifically trained following CDC guidelines, implementing the Certified: SERVPRO Cleaned program, and uses the latest up to date methods for each of our commercial and residential clients. Call SERVPRO of Mobile County to schedule an appointment 251-343-0534

Why Choose SERVPRO of Mobile County?

1/19/2021 (Permalink)

Educating our employees so our customer know they are receiving the best company.

Our clients can be confident when our employees enter their home or office, they will be working with the best in the Restoration Industry.

For over 5 decades, the name SERVPRO has been synonymous with remediation and restoration excellence. We have led the industry in innovation and customer satisfaction. We follow all IICRC standards and make sure our highly trained team is always up to date in all certification areas. IICRC sets the high standards for the cleaning and restoration industries. Many people ask, “What does it mean to be an IICRC certified firm?” It means here at SERVPRO of Mobile County, we strictly follow and enforce the latest and best industry practices and standards! SERVPRO of Mobile County is the trusted choice in Mobile County when something unexpected happens. You can trust that each of our team members are highly trained with the proper knowledge and tools to effectively complete the job.

From weekly Tuesday Team Training Sessions to ongoing certification classes opportunities throughout the year, our employees are continuously strengthening their knowledge. In times of disaster and crisis, it is critically important to choose a company who will not only get the job done, but done correctly. This expertise helps us to offer confident and thorough recovery efforts, but also helps to push our entire team to exceed the expectations of home and business owners throughout our community.

A New Year Brings Opportunity for Reflection and Growth, SERVPRO of Mobile County

1/18/2021 (Permalink)

2021 SERVPRO of Mobile County restoration leader reasons

Why choosing SERVPRO of Mobile County to be your restoration company in 2021.

The New Year’s brings new goals and new resolutions to better improve ourselves as individuals and as a company. Here at SERVPRO of Mobile County, we look at each year as an opportunity to reflect on the past year’s goals and commitments. Our New Year’s goals reflect on the past year’s success and weakness to improve for the new year. SERVPRO of Mobile County is committed to strengthening our teams and company to better serve our community and clients. As a top Fortune 500 company for the 15^th consecutive year in Restoration Services Industry, we are proud to be the leaders in the industry. We are continuously working to improve ourselves to ensure each client is confident in their restoration company choice.

Certifications
Job Standards
Consistency
Team Training
SERVPRO Brand Consistency from products, training and employee expectations
Communication
Caring
Community involvement

It is a privilege to live here and work in the Mobile County area. We love calling the Mobile County area home.

When Will It Be Dry?

11/9/2020 (Permalink)

picture of cream carpeting with standing water

Drying times vary based on a number of conditions.

Water damage in your home is not just inconvenient, it can often completely uproot your everyday routine. If you have severe flooding or water damage in your home, you my have to leave the property while drying and restoration takes place. One of the most common questions, we get when we arrive on-site after a water loss is “how long will this take”? Based upon our calculations and certain variables such as saturation levels, temperature, humidity, and materials affected, we can use the “science of drying” to give you a reasonable estimate. One thing to keep in mind though is that every situation is different. There is no “one size fits all” answer; however, in most cases, you can expect that most spaces can be completely dried out within five days. Once drying is complete we can then begin the restoration process. Depending on the severity of the damage and the restorations necessary, we will create a customized treatment plan for your unique set of circumstances. Once the plan has been created, we can typically give you an accurate estimate of the time it will take to complete the entire job process. It is important to keep in mind though, that there are factors outside of our control that may prolong the completion time. This can include the responsiveness of your insurance adjuster/company and demands for emergency services in catastrophic event situations such as hurricanes or floods. No matter how long it takes, you can rest assured that we can handle every step of the process and truly make it “Like it never even happened.” If you experience water damage in your home or business, call the IICRC Certified experts at SERVPRO of Mobile County. We are available 24/7 to help you get life back on track.

Holiday Water Damage

11/2/2020 (Permalink)

If you are planning on travelling this holiday season, be sure to prep your home properly before leaving.

The holiday season brings with it many opportunities for property damage. We talk often about fire dangers from cooking and holiday decorations, but there is also a spike in water damages during this time. As millions of Americans take to the skies and roadways travelling near and far to gather with friends and family, they leave their homes vacant. If left unattended, even small problems can become big disasters. There are some simple steps you can take to protect your home when you are planning on being away.

Clean out gutters.
Turn off the main water supply to your home.
Make sure to flush toilets to empty the bowl (if you live in an area that freezes).
Trim back trees and remove any dead branches.

Taking a small amount of time to follow these suggestions before you leave for the holidays could save you a headache down the road. And remember, if you experience water damage, we are always Here to Help®. Give us a call any time of the day or night at 251-343-0534.

COVID-19 and the Holidays

10/28/2020 (Permalink)

white background with white dinner plate and gold flatware in foreground

Holiday celebrations may look a little different this year due to the COVID-19 pandemic.

As we move into the holiday season, celebrations may look a little different this year due to the ongoing COVID-19 pandemic. So, how can you enjoy time with family and loved ones while protecting yourself and keeping them safe from the threat of Coronavirus? The CDC suggests scaling down get togethers to allow room for social distancing. Spacing apart place settings at the dinner table and leaving a seat in between those who gather is one suggestion. Another recommendation is to move your festivities to outdoor locations whenever possible. Here are some more tips from the CDC to consider when planning:

Community – Holding get togethers in communities with high infection rates raises the chances of infection.
Location – In addition to going outdoors when possible, make sure that indoor locations have good ventilation. Opening doors or windows is one way to improve air flow.
Duration – Gathering for a longer length of time poses more of a risk.
Numbers – In addition to holding longer gatherings, the more people that are present increase the risks.
Travel – If people are traveling from areas with high COVID-19 rates, there is a greater likelihood that they could unknowingly carry the virus.

As with everything, you should be informed and make the best decision for you regarding holiday plans. Keep in mind that everyone taking precautions to prevent the spread of the virus is our best defense. It is also recommended that you still continue to follow the guidelines of wearing a mask, washing hands frequently and maintaining social distance even at a family gathering. To learn more you can visit the CDC website by CLICKING HERE. At SERVPRO of Mobile County, we are always her to help with cleaning and disinfection through our Certified: SERVPRO Cleaned Services. Give us a call at 251-343-0534 for more information.

Certified: SERVPRO Cleaned: Flu Season and COVID-19

10/20/2020 (Permalink)

man in white tyvek wiping down stainless steel fridge

When you need the highest standard of cleaning and disinfection, you need Certified: SERVPRO Cleaned!

Flu season is upon us once again. This year is especially unique due to the ongoing battle to curb the spread of COVID-19. So, what does this mean for you? Experts are recommending, as always that you get your flu shot. And of course, the CDC recommends that you continue to follow the guidelines that have been in place since the beginning of the Coronavirus pandemic. Wash your hands regularly, use hand sanitizer frequently, wear a mask and practice social distancing whenever possible. Regular cleaning and disinfection of high touch surfaces is also recommended, especially for offices and businesses open to the public. You can rest assured that SERVPRO of Mobile County, will be here every step of the way to help you through this unprecedented flu season. We have always been the experts in clean and our crews have undergone extensive IICRC training focusing on the removal of biohazard pathogens. Our stringent standards and adherence to all CDC and EPA guidelines means that you can have peace of mind knowing you are receiving the highest level of service. When just “clean” won’t do, you need Certified: SERVPRO Cleaned. Call us today at 251-343-0534.

The Speed of Fire

10/12/2020 (Permalink)

What would you say if I told you that homes today are consumed by fire faster than in years past? According to research, 30 years ago you had about 17 minutes to escape before the home was completely engulfed in flames. Today, that number is as small as 3-4 minutes. The reason for the change is that the materials used to make homes and furniture today is much more flammable than materials used in years past. In older homes and décor from years gone by, you typically found many items that were made from real wood and natural fibers. The synthetic materials used in many modern furnishings and fabrics burn much more quickly. At SERVPRO of Mobile County, we want you to be informed, so that you can be prepared. If you only had 3-4 minutes, could you get yourself and your family to safety? It is crucial to have a safety plan in place and practice your exit strategy so that you are “Ready for whatever happens”. If you are unsure of where to start when it comes to creating your Fire Safety Plan, CLICK HERE to be taken to the National Fire Protection Association’s website where they have step by step guidance.

Customized Annual Maintenance Plans in Mobile, AL

10/8/2020 (Permalink)

picture of business office with wood floors cleaning cart with mop bucket set up

We have services to meet all of the annual maintenance cleaning needs of your business.

The end of the year will be here before you know it and its’s time to start thing about your company’s annual maintenance plan. Routine maintenance is a must to keeping your business running in peak condition. Although required services may vary based on your type of business and a variety of other, factors, there are always tasks that must be completed on a routine schedule. At SERVPRO of Mobile County, we offer a complete line of cleaning services to meet the needs of each client. From carpet and textile cleaning to dryer vent and duct cleaning, we can handle it all. We are continuously expanding our service offerings to be a true “one-stop shop” for all of your cleaning, restoration and construction needs. Let us design a customized annual maintenance plan for your business based on the services and frequency you specify. Having an annual plan in place can help reduce personnel management costs and budget surprises. Give us a call today at 251-343-0534 to schedule a consultation and get started!

SERVPRO of Mobile County Priority Service Agreement

10/6/2020 (Permalink)

woman sitting at computer smiling and wearing a headset

Call our offices today for more information on our Priority Service Agreement.

When the unexpected occurs, the last thing you want to be thinking about is who you will call to provide emergency services. Time is critical and you don't want to waste it negotiating with a mitigation company. When you have a Priority Service Agreement (PSA) in place with SERVPRO of Mobile County, it serves as an extension of your emergency response plan. You get fast service from experienced professionals who have already evaluated your business to design the most efficient response plan possible. When you choose to sign a PSA with SERVPRO of Mobile County, you can rest comfortably with the peace of mind that comes from having an industry leader at your fingertips. We have the training, experience and equipment to handle any type of commercial loss, no matter how large or how complex. For more information on this program, contact us at 251-343-0534.

IICRC Certified Master Water Restorer

10/2/2020 (Permalink)

Our team holds over 31 certifications across the board.

At SERVPRO of Mobile County, we strongly believe that quality work is the product of superior training and a continual thirst for knowledge and growth. Our crew members complete nearly 20 hours of training to become IICRC Certified Water Restoration Technicians (WRT). This course provides an intensive focus on all aspects of both residential and commercial water damage and gives our team the knowledge to efficiently mitigate water damage in a variety of real-life scenarios. We aren’t satisfied with just staying put though and our crew members are always looking for ways to improve and move forward. That’s why our Operations Manager, Kacie Minchew, decided to continue her training and go on to receive her IICRC Certification as a Journeyman Water Restorer (JWR) and Master Water Restorer (MWR). The JWR certification requires at least one year in the industry as a WRT and additional IICRC Certifications in Carpet Cleaning, Carpet Repair and Reinstallation. The Master Water Restorer is the highest level of certification in water mitigation that can be attained. You must be certified by the IICRC for at least 3 years, complete all the requirements for JWR and complete additional certifications including Applied Microbial Remediation Technician, Advanced Structural Drying, and Health and Safety Technician to be eligible for the MRT designation. We are so proud of our team members like Kacie, who exhibit such drive and passion for the work that they do!

October 4-10 is National Fire Prevention Week 2020

9/30/2020 (Permalink)

This year's focus for National Fire Prevention Week is on cooking and kitchen fire safety.

The month of October brings with it thoughts of pumpkins, sweater weather and the hauntingly fun first celebration of the holiday season. As we move full force into fall, fire safety also takes center stage. October is recognized as National Fire Prevention Month and Oct. 4-10 is officially Fire Prevention Week. This year the National Fire Protection Association has chosen focus on the dangers of cooking fires with the theme "Serve Up Fire Safety in the Kitchen". Did you know that, on average, a residential fire occurs every 86 seconds in the United States? Cooking is the number one cause of residential fires in the U.S. with unattended cooking being the number one cause of all kitchen fires. It is important to practice fire safety and create a plan of escape should you ever be in a home fire situation. You can have as little as 2 minutes to escape after the sound of a fire alarm and seconds can mean the difference between safety and tragedy. Having a plan in place and practicing it often is the best way to protect yourself and your family. CLICK HERE to watch a video detailing how to create your own fire safety plan.

Finding Hidden Water Damage in Your Mobile, AL Home or Business

9/29/2020 (Permalink)

white baseboard on grey tile floor with water seeping out

Water damage that occurs in hidden spaces may go unnoticed for extended periods of time and lead to secondary damages such as mold growth.

Having water damage in your home isn’t always as dramatic as a pipe exploding with water gushing everywhere. Sometimes the most significant and costly water damage scenarios are those that you aren’t even aware of… A fridge next to a wall, dripping pipes underneath cabinets or walls, or roof damage in the attic can all cause extensive damage because they occur out of sight. If you can’t see the water slowly leaking, it can go on for extended periods of time before any damage becomes noticeable. Although it can be difficult to spot, we want you to be armed with the knowledge that could stop a small problem from becoming a huge issue. If not pinpointed and mitigated it a timely manner, mold growth may become an issue. Here are a few telltale warning signs of concealed water leaks:

Water accumulation in unusual locations.
Discoloration on ceilings or walls.
Changes in the texture in your flooring (warping, buckling, expansion or sinking).
Odors – mold and mildew can be a good indicator that you have a moisture problem.

If you suspect a moisture issue at your home or business, call SERVPRO of Mobile County. Our IICRC Certified Water Restoration Technicians have the skills and equipment to quickly and easily locate any moisture issues within your home or business.

IICRC Certification - Why It Matters

9/29/2020 (Permalink)

Our team holds over 31 IICRC Certifications across all areas of restoration and mitigation.

At SERVPRO of Mobile County, we talk a lot about IICRC Certification and how we follow all IICRC guidelines when it comes to the mitigation process. If you aren’t an industry insider, you may be wondering exactly what the IICRC is and why that certification matters? IICRC stands for the Institute of Inspection Cleaning and Restoration. Originally called the International Institute of Carpet and Upholstery Cleaning, this non-profit organization was founded in 1972 and has been setting the standards for the restoration industry ever since. The IICRC has now grown to be a global organization with more than 53,000 certified technicians and 6,000 Certified Firms around the world. As an IICRC Certified Firm, you can rest assured that our technicians receive their certification and that we adhere strictly to all guidelines as set for the by the IICRC. What does this mean? Our technicians must undergo rigorous coursework focused on standards and practices that are based on proven knowledge. Once completing the course, they must then pass an exam to prove that they have understood and retained the practices set forth for them. For you this means you can rest easy knowing that your home or business is in the hands of skilled mitigation experts who have met some of the most stringent standards in the industry. At SERVPRO of Mobile County, taking care of our customers is our number one priority and we take every step necessary to ensure that you receive the highest level of service possible from everyone on our team!

Water Damage FAQs

9/29/2020 (Permalink)

Water Damage FAQs

When water damage strikes, it can be a stressful and overwhelming situation. You want someone on-site to begin cleaning up the damage as quickly as possible. At SERVPRO of Mobile County, we also want to begin the cleanup as quickly as possible to minimize secondary damage. With time being of the essence, we understand that we deliver a lot of information to you in a short amount of time at the initial visit. During the stress of the moment, it may be hard to retain all the details that are being relayed. To minimize confusion, we have developed a document answering some of the most frequently asked questions to leave behind on each job. This is one more step we take to ensure transparent and effective communications with each of our customers. Some of the questions answered are:

Do I need to leave the equipment in place?

Yes. We understand that the equipment can be noisy and disruptive. However, shutting equipment off may lengthen the time of the drying process.

How long does the drying process take?

Typically, the drying process takes 3-4 days. However, drying is not an exact timeline. We dry to a predetermined goal and monitor to evaluate when the wet materials have reached their goal.

How often can I expect to get updates during the process?

Your JFC (Job File Coordinator) acts as your very own customer concierge. They will contact you each day via your preferred method of communication (email, text, phone call) while mitigation is taking place to give you updates and address any questions or concerns you may have. Keeping you well informed is important to creating a great customer experience for you.

At SERVPRO of Mobile County, we are constantly striving to develop tools that can help enhance the overall customer service experience. If you have a water damage in your home, you can reach us at 251-343-0534 any time of the day or night.

Dedication to Customer Safety

9/28/2020 (Permalink)

blue sky with white puffy clouds and yellow sign that says safety first

Safety is always a top priority here at SERVPRO of Mobile County!

At SERVPRO of Mobile County, we believe taking care of our customers is about more than just completing the job. It is about how you do that job, what tools you use and going that "extra mile". One way in which we go that "extra mile" is by making customer safety a top priority. This may require added costs or additional resources, but we truly believe that there are no shortcuts when it comes to providing exceptional service for our customers. Here are some extra steps we take to ensure the highest level of safety for our customers on every job site:

Products - We believe in using the safest "green" products available.

Benefect is a botanical, plant based, hospital grade disinfecting solution that poses no health hazards to humans or animals.

Training and Certification - Our technicians undergo rigorous training to ensure that they utilize proper techniques to ensure safe environments for our crews and our customers.

IICRC Certification - our team holds a total of 31 certifications across the board
OSHA 10 and OSHA 30 Certification

Protocols and Standards

PPE
Proper Containment
Certified: SERVPRO Cleaned
Proper disposal of biohazard waste

When you choose SERVPRO of Mobile County, you can rest assured that you will be receiving the most qualified service with an emphasis on customer safety above all else. If you need service, you can reach us at 251-343-0534 24 hours a day, 365 days a year…because disasters don’t wait!

Disaster Preparedness - Know Your Risks, Be Prepared

9/23/2020 (Permalink)

clipboard with disaster list written in black font, water bottles and batteries in background

Familiarize yourself with the disasters that most frequently affect your area and crate an emergency kit and disaster plan.

When it comes to being prepared, one of the most important steps you can take is to familiarize yourself with the type of disasters that are most common in your area. For example, here along the Gulf Coast, we know that there is always the chance we could see a tropical system during hurricane season. We got a vivid reminder of that with the arrival of Hurricane Sally on September 16, 2020. Sally slowly meandered her way in our direction and left a path of destruction throughout Mobile and Baldwin Counties. As she sat over us for hours with howling winds and pounding rain many residences and commercial properties suffered extensive damage.

At SERVPRO of Mobile County, we also offer a free service to create an emergency plan for your business. Call us at 251-343-0534 today to schedule a consultation to get your Emergency Ready Profile!

Floor Drying Systems at SERVPRO in Mobile, AL

9/23/2020 (Permalink)

black mats taped to hardwood flooring with hoses run to a dehumidifier

Here you can see a floor mat system set up to dry water damaged hardwoods.

Water restoration is definitely not a “one size fits all” process. How we dry depends on a number of factors including:

Source of water loss. (Clean Water, Grey Water, Black Water)
Type and location of materials affected.
Time elapsed since the damage occurred.
Temperature and humidity levels within the structure.

If we begin mitigation right away, we can often salvage materials that have been damaged. One such way in which we can do that is through our specialized floor drying systems. These systems utilize mats and hoses to gently extract moisture through the surface of hardwood flooring. Often floors that have begun to “buckle” or “cup” can be effectively salvaged using these customized setups. At SERVPRO of Mobile County, we are dedicated to a restore versus replace mentality and have chosen to invest in systems such as these that can support that philosophy. We also invest in ongoing education and training for all of our IICRC Certified technicians to ensure they are up to date on the latest techniques in water restoration. If you experience water damage in your home or business, give us a call at 251-343-0534.

Youth Preparedness - Teach them to be ready!

9/23/2020 (Permalink)

Fall Increase in Property Claims

9/22/2020 (Permalink)

orange leaf with white sign hanging on line with clothes pin

September 22 is the first official day of fall!

Did you know that each year, September 22 is officially the First Day of fall here in the U.S.?

Did you know that each year, September 22 is officially the First Day of fall here in the U.S.? Also known as the autumnal equinox, it is one of only two days when the sun is directly above the equator dividing night and day into exactly equal portions. The other day is the spring or vernal equinox. Did you know that the beginning of fall also means a noticeable increase in the number of homeowner’s insurance claims? Claims that tend to rise as the weather turns cooler include:

THEFT - Home robberies increase by 25% as the leaves begin to change. You can protect your home by keeping lights on a timer or using a motion detector. Installing video cameras that are accessible by an app is a cost-effective way to monitor your property when you are away from home. You should also make sure to store valuables like jewelry in a safe or safety deposit box.
FIRE DAMAGE - Fire and smoke damage claims also increase due to the use of grills and fireplaces. According to gov each year home fires cost 2,500 people their lives and cause over $7 billion in property damage.
WATER DAMAGE – Freezing pipes and water damage account for nearly 20% of all property claims during the last quarter of the year. Be sure to insulate exposed pipes and shut off the main water supply before going out of town.

As we move into fall, take some time to inspect your home. Making small fixes now could save you a headache down the road. And remember, we are always here to help should you need us. At SERVPRO of Mobile County we are available 24/7 to make it “Like it never even happened.”

What to Do After Hurricane Sally Passes in Mobile County?

9/15/2020 (Permalink)

Downtown Mobile Water Mitigation after Hurricane Sally.

Hurricane Sally made landfall as a Category 2 storm in Baldwin County on September 16, 2020. Normally, Mobilians aren't phased by a simple storm, but Hurricane Sally has decided that she likes the area and is going to hang out for a bit. Excessive rainfall and incessant winds can lead to flooding and wind damage. Once the storm passes and residents are able to assess their homes and businesses, you may find that you have experienced damage. The next question is, what should you do if you have any storm damage?

Call SERVPRO of Mobile County at 343-0534

Upon arrival, we will assess your needs and walk you through the entire process, from mitigation to complete restoration. We are the local mitigation restoration company here in Mobile County, and part of the elite SERVPRO's Disaster Recovery Team.

One on One Service

9/8/2020 (Permalink)

How many times have you called a company and gotten a random customer service agent on the other end of the line? Each time you call you get routed to a different person and often left with more questions than answers. At SERVPRO of Mobile County, we understand how frustrating the customer service merry-go-round can be. As part of our commitment to customer service excellence, we promise you will never have to wonder who to ask for when you have questions or concerns during the job process. At the onset of each job, you will be assigned a Job File Coordinator to guide you throughout the entire process. They will be your one point of contact, always available to answer any questions or address any concerns you may have. Your JFC will act as an intermediary between you and the insurance company. They will coordinate directly with your insurance provider to ensure the job process runs smoothly. One on one service…just one more way we fulfill our promise to “Go the Extra Mile”.

National Preparedness Month

9/3/2020 (Permalink)

When disaster strikes, having a plan in place can help protect your family and your property.

National Preparedness Month

Each year, September is recognized as National Preparedness Month. This month is geared towards encouraging family and community disaster planning not just for the month, but throughout the entire year. The theme for 2020 National Preparedness Month is “Disasters Don’t Wait. Make Your Plan Today.” Each week, a different subtopic will be emphasized.

Week 1: Make a Plan - Talk to your friends and family about how you will communicate before, during, and after a disaster.
Week 2: Build a Kit – Gather supplies that will last you a few days after a disaster for everyone in your home.
Week 3: Prepare for Disasters – Know the risks of disasters for your area and check your insurance coverage.
Week 4: Teach Youth about Preparedness – Talk to your kids about preparing for emergencies and what to do if you are separated.

The goal of National Preparedness Month is to make sure everyone has the tools and resources they need to be prepared for a natural disaster. At SERVPRO of Mobile County, we pride ourselves on always being ready for emergencies and we want to make sure that you are prepared too. Having a plan in place can minimize damages associated with storms and keep you and your family safe. CLICK HERE to be taken to Ready.gov where you will find valuable resources and tools to help you create a preparedness plan. We can also help your business prepare for disasters with our FREE Emergency Ready Profile. Call us at 251-343-0534.

Are You Covered?

8/25/2020 (Permalink)

When it comes to your homeowner’s insurance policy sometimes it is hard to know exactly what to look for when checking your coverage. Many times, the average consumer doesn’t consider all the variables and the multitude of “what if’s” that could occur and cause damage to their home. SERVPRO of Mobile County wants to help you make sure you are covered BEFORE disaster strikes. One of the most common areas of gaps in coverage can occur in water loss situations. An overwhelming majority of policies do not provide coverage for flood damage that is incurred from “rising water”. This term is how most insurance companies will differentiate whether water damage is covered under the policy. Rising water would be determined to be flood damage and most often only covered if you bought an additional flood policy. Other water damage that would be covered would be water that filled the home as the result of a collapsed roof, broken windows etc. If you aren’t sure of what your homeowner’s policy covers, we strongly encourage you to contact your agent today and ask questions.

Choosing a Storm Restoration Company

8/25/2020 (Permalink)

When storm damage strikes, call the Storm Damage Experts at SERVPRO of Mobile County.

Like Mother Nature herself, natural disasters are unpredictable and unavoidable. When disaster does strike it can be stressful and overwhelming. As the storm clears and the cleanup begins there is much to be done. The first thing you must decide as a homeowner is what restoration company you will use. At SERVPRO of Mobile County, we have responded to a multitude of storm situations and we want to help you be prepared should you ever face such a decision. From flooding to fire, you should first make sure that the company you choose has the skillset to handle any situation.

First and foremost, they should be able to coordinate with insurance companies and know how to work directly with them.
Next, make sure the company you choose has experience in dealing with storm situations. SERVPRO has a national network of franchises that has undergone additional training and certification to become part of the Storm Response Team.
Make sure they offer a range of services from water and fire to reconstruction and mold remediation. It is much easier to deal with one contractor that can handle it all.
Finally, make sure they are IICRC Certified Firm and that they adhere to all OSHA and EPA guidelines in regards to mitigation/remediation work.

SERVPRO of Mobile County is a dedicated member of the Storm Response Team and we know how to handle it all! If you ever experience a catastrophic situation, give us a call at 251-343-0534.

Storm Prediction Models

8/18/2020 (Permalink)

When it comes to predicting storms during Hurricane Season, technology has definitely come a long way in giving us advance notice to prepare. In years past, those in areas that could be affected would patiently wait for the news to release the latest updates and carefully plot the course on paper “hurricane tracking maps”. Thanks to modern technology, we can now get updates every few hours and simply look at the maps and projected path on our smartphones. We now have much more advanced notice of when and where a storm may strike, although nature is never 100% predictable. There are several models when it comes to predicting the projected path of a storm. Have you ever wondered which model is the most reliable or exactly what factors affect their predictions? The truth is the accuracy of one specific model has not been proven and typically a number of models are used to outline the projected path. This is where the term “cone of uncertainty” has come into play. Using several model forecasts, those most closely aligned are used to outline a “cone” or path that is most likely. Despite all the advances in hurricane and storm prediction, Mother Nature can still be unpredictable. Your best bet is to prepare for the worst and hope for the best. Having an emergency plan in place is the best defense against the unexpected. At SERVPRO of Mobile County, we have years of experience in handling the aftermath of all types of storm situations. We are always Here to Help^®should you need us! For more information on storm prediction models CLICK HERE to be taken to the NOAA Hurricane Center.

Roof Tarping in Mobile, AL

8/11/2020 (Permalink)

2 FRAME PIC WITH ROOF DAMAGE AND LOWER HALF ROOF WITH BLUE TARP

If you experience any type of storm damage, we have you covered!

During a severe storm, high wind, falling trees or hail may often affect the integrity of your roof system. In addition to structural concerns, shingles are often displaced which can lead to secondary damage if not remedied quickly. Following the storm, you want to be sure to assess your roof and contact a professional right away to prevent secondary damage to the interior of your home. If you are filing an insurance claim it may take some time to get your adjuster on-site, especially in a catastrophic storm situation. In the meantime, you will want to make sure that your home is protected from the elements. SERVPRO of Mobile County offers emergency roof tarping installation as part of our line of services. Our professional, licensed Construction Services division have the training and the experience to safely and securely handling your tarping needs. After disaster strikes, you shouldn’t have to worry about additional damage while waiting for inspection and repairs. Call SERVPRO of Mobile County…we are always Here to Help^®with your emergency tarping needs, any time of the day or night!

Free Estimates

8/10/2020 (Permalink)

When disaster strikes, the last thing you want to be concerned about is budgetary restraints. When water damage or fire damage happens, it can be one of the most stressful situations you may ever face. You want cleanup to begin as quickly as possible, but you also need to know how bad the damage is and what the restoration plan entails. We understand that you need answers without having to worry about finances and we are Here to Help.^®We pride ourselves on having the fastest response times in the industry. With our speedy response guarantee, we will have a first responder on site within one hour of your initial call to evaluate the damage and develop a customized plan to meet your unique set of needs. This initial evaluation and estimate is a FREE service we provide to you. Once the job begins, we will also coordinate directly with your insurance company regarding job costs and payment. At SERVPRO of Mobile County, our goal is to make the recovery process as easy as possible for all of our clients. If you experience a fire or water damage emergency, give us a call at 251-343-0534 to schedule your FREE ESTIMATE.

Emergency Response Planning for Commercial Clients in Mobile, AL

8/5/2020 (Permalink)

Let us help prepare your business with a customized Emergency Ready Profile.

Cleaning Commercial Textiles in Mobile, AL

7/31/2020 (Permalink)

At SERVPRO of Mobile County, we offer a full range of services to meet the unique needs of each commercial client. One of the ways that we set ourselves apart from the competition when it comes to commercial cleaning services is our Esporta washing system. From laundry and linens to delicate drapes and textiles, the Esporta can clean it all. Using a patented hydraulic quadrant system, this amazing machine can even clean leather goods, sports equipment and so much more. The Esporta uses a customized mix of solutions based on the item being cleaned and the type of contaminant present. This cutting-edge technology even allows us to clean items that would have been discarded using previous washing methods. From heavy soot and sewage to mold and mildew, the Esporta can effectively remove 99.999% of contaminants. If you have specialized cleaning needs, contact the experts at SERVPRO of Mobile County for more information on how we can help!

Protecting Your Home from Rainwater

7/28/2020 (Permalink)

If you own a home in Mobile, AL protecting your investment from wet weather should be a top priority. As the wettest city in the United States, we see an average of 69 inches of rain each year. From summer storms and tropical downpours to days of showers on end, it can come down in a variety of ways. No matter how the rain makes its entrance, it always brings with it the threat of potential water damage if your home isn’t properly prepared. Here are some tips to keep the water out and avoid water damage in your home:

Maintain Your Roof – Periodically inspect your roof for missing, loose or damaged shingles. Make repairs as soon as possible to protect your home and extend the life of your roof.
Seal Windows and Doors – Inspect windows and doors for cracks. Use a sealant to repair cracks and apply a fresh coat of caulking where siding meets the frame. Applying a fresh coat of paint to the exterior can also further prevent moisture from entering wood.
Maintain Siding – Be sure to routinely check for damage to your exterior walls and inspect siding for weak spots.
Install Proper Drainage – It is important to not only protect your home by waterproofing the exterior, but also by proper diversion of runoff. Install proper drainage and gutter systems to keep standing/pooling water away from your home.
Keep Gutters Clean – Make sure to keep drainage systems free of debris to ensure that they function properly.

Taking these steps can help protect your home, however there is no foolproof method to fully prevent water damage. From hurricanes to burst pipes, there is always a chance that you could still find yourself dealing with a water loss. Should that ever be the case, SERVPRO of Mobile is always available 24/7 to help make it “Like it never even happened.”

Mold Remediation Specialists in Semmes, AL

7/22/2020 (Permalink)

window with containment and poly exhaust tube attached to air sucrubber

Here you can see the exhaust system we set up do filter out contaminated air.

If you find mold in your home, don’t trust just anyone to take care of the job. When you call in the experts at SERVPRO of Mobile County you can rest assured that you are receiving the most experience and qualified service available. In addition to the backing of a national franchise name that has been synonymous with leading the industry, you have the expertise of a local IICRC Certified firm. Our team members have undergone rigorous training and testing to receive certification as Applied Microbial Remediation Technicians. We take your safety very seriously and follow all protocols as set by the EPA and OSHA. It is important to have proper training in order to avoid cross contamination and possible further issues down the road. Containment is a critical step in the remediation process that can have seriously consequences if not completed properly. Before beginning the job, you must set up proper barriers (containment) between rooms and ensure that openings on cabinetry and appliances, as well as any other space that is not airtight is sealed. If not properly contained, spores may spread as the remediation process begins. Air scrubbers are also used to filter contaminated air out through custom exhaust systems as you can see in this picture from a home in Semmes. If you suspect a mold issue in your home, give us a call at 251-343-0534.

Coronavirus - Fighting the Spread

7/15/2020 (Permalink)

blue mask in background with bottle of hand sanitizer in foreground

Many hand sanitizers have been designated by the FDA as having possibly dangerous effects on your health.

At SERVPRO of Mobile County, our essential employees are out there everyday fighting the spread of COVID-19. We take every precaution and follow all CDC guidelines to ensure the most effective cleaning process while protecting our employees. In accordance with protocol, our technicians utilize necessary PPE (personal protective equipment) on each job site and we strictly adhere to proper donning and doffing procedures. There has been some controversy regarding what cleaning methods are effective (such as fogging only); however, one area that has not been debated is the efficacy of proper handwashing and sanitizing routines. Using hand sanitizer often is of the best ways you can protect yourself and prevent the spread of the virus. In addition to following stringent PPE protocols, we strongly encourage our technicians to use hand sanitizer often throughout the day. We visit multiple job sites throughout the course of our day and taking extra measures can not only protect our team but help to protect our customers as well. In June of 2020, the FDA released a list of hand sanitizers that contained significant amounts of methanol and should not be used. Methanol has potentially harmful side effects including nausea, headaches, dizziness, seizures and even death in some cases. Since the release of the initial list, there have been numerous updates. You can keep up with this ever-evolving list by CLICKING HERE. You should also always check your product labels and toss out any hand sanitizer containing methanol.

SERVPRO of Mobile County - The Clear Choice for Fire Restoration in Mobile, AL

7/15/2020 (Permalink)

When disaster strikes, SERVPRO of Mobile County is always Here to Help you!

When you experience a fire in your home, it can be overwhelming and choosing a restoration company may seem like a daunting task. You need to make a decision quickly so that work can get started right away. This is especially important if the fire is large enough to displace your family. You want to get back into your home and get “back to normal” as soon as possible. Often your insurance company may help you by suggesting a few options…but how do you know which one company to choose? If you live along the Gulf Coast, the clear decision is the industry leading experts at SERVPRO of Mobile County. But if you still need guidance, there are a few key points you should look for when deciding on a mitigation/restoration company.

First, are they IICRC Certified? The IICRC (Institute of Inspection, Cleaning and Restoration) is the non-profit certifying body for the restoration industry. “Their goal is to establish and advanced globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries.”
Second, make sure they offer 24/7 emergency services. The last thing you want to do is wait when you are in the middle of a disastrous situation.
Make sure that the company is licensed and insured.
Be sure to read their online reviews and testimonials.
Make sure they understand how to navigate the claims process and that they will work directly with your insurance.

If you experience fire damage, SERVPRO of Mobile is always Here to Help^®you through every step of the process. We can handle it all from restoration and put back through contents cleaning and storage.

Commercial Fire Protection

7/13/2020 (Permalink)

A fire in your business can be costly and time consuming. Your business could be shut down for days, weeks or even months. In addition to the tally on repairs, lost revenue can lead to an expensive disaster. Having a fire protection/suppression system, as well as an emergency plan in place can help you minimize losses. Here are some options when it comes to protecting your business from fire:

Commercial Fire Alarm Systems – Early warning systems that alert your staff to the presence of fire. These systems also automatically notify first-responders, speeding up response times.

Lightning Strikes and Home Fires

7/8/2020 (Permalink)

Her are some ways you can protect your home from lightning strikes.

Lightning Strikes and Home Fires

Living here along the Gulf of Mexico, we are no strangers to severe storms. From hurricanes to thunderstorms, as the wettest city in the United States, we see rain arrive in all forms! Severe pop-up storms loaded with cloud to ground lightning are especially common in our normal summer weather pattern. We all know the phrase “when thunder roars, head indoors”, but have you ever wondered what could happen to the very shelter you seek? According to the NFPA (National Fire Protection Agency) lightning causes over 22,000 fires each year. The Insurance Information Institute states that lightning strikes costs roughly $700 million in homeowners insurance losses each year. There are some steps you can take to be prepared and protect your home from lightning strikes:

Use a home lightning protection system. This can include lightning rods, main conductors, grounds, bonds or surge protectors.
Unplug electronics and appliances.
Install surge protectors/surge suppressors.
Be sure to check your insurance policy to make sure you have coverage for damage caused by lightning.

We hope that you are never faced with fire damage, but if you are, remember SERVPRO of Mobile County is always Here to Help.^®Our IICRC Certified technicians have years of experience in the field and the training to handle any fire damage situation. We are available 24/7 to help you!

Home Fires and Insurance Claims

7/6/2020 (Permalink)

A home fire that damages the structure but does not completely destroy the home is known as a “partial loss”. These types of fires can create a unique set of circumstances when it comes to your insurance claim. Some areas that you should pay special attention to include:

Hidden Damage – (water, smoke, ash, mold, contaminated ducts)
Inadequate Cleaning/Repair Methods – (this can be avoided by using a qualified, professional IICRC Certified company)
Delays – make sure your claim is not given low priority in relation to other claims where more damage was sustained

Remember, if you experience a fire in your home, SERVPRO of Mobile County is always Here to Help.^®We are an IICRC Certified Firm and our team includes experts certified in Fire and Smoke Restoration. We will also communicate directly with your insurance company to handle the job process, ensuring that you never have to worry about any of these pitfalls when it comes to your claim.

What To Do After A Fire

7/2/2020 (Permalink)

A fire in your home is a life changing experience. Whether it is a small fire, or a whole house event, it is important to understand what to do and who to call for help. The first step is to attend to your family and your pets. It is important not to re-enter your home unless the fire department says it is safe. According to FEMA, you should then contact your insurance company/agent to make them aware of the situation. Next, you should contact SERVPRO of Mobile County. We are highly trained and IICRC Certified in Fire, Smoke and Soot Restoration. We utilize cutting edge technology and cleaning methods to restore and salvage your smoked damage contents. Each item is carefully catalogued into our iCAT electronic inventory system ensuring accurate tracking as we move contents to our facilities for cleaning. Once cleaned your belongings are carefully repackaged and stored in our climate-controlled warehouse facility to await delivery once your structure cleaning/repair is complete. We will also coordinate with your insurance company every step of the way to ensure the restoration process runs smoothly. Once cleaning is complete, our Construction Services division can immediately step in to perform necessary repairs and make it truly “Like it never even happened.”

Commercial Fire Damage FAQ's

7/2/2020 (Permalink)

When it comes to protecting your business from fire damage, knowledge is your best defense. Here are some common facts regarding commercial fire damage that can better help you protect your investment and prepare for the unexpected.

What is the most common cause of fires in commercial structures?

Believe it or not, one of the most common causes of commercial fires is human error. It is important to ensure employees are properly trained and that safety measures are frequently covered.
Improperly maintained, water heaters and furnaces are another common cause of fire.
Electrical systems should also receive routine checks and maintenance to ensure they don’t contribute to a potential blaze. (Make sure that you use a licensed electrician or electrical company to prevent liability issues and code violations.)

What steps should I take immediately following the fire?

As a property manager, your first step should be to contact your insurance company and report the incident. You should discuss coverage and ask questions at that time.
Next, contact an IICRC Certified restoration company like SERVPRO of Mobile County to evaluate the damage and discuss the restoration process.

What does the fire restoration process look like?

At SERVPRO of Mobile County, we know that getting your business back to normal operation as quickly as possible is the most important priority. We will be there fast to begin the initial evaluation.
Our IICRC Certified Fire and Smoke Restoration Technician will develop a plan that gives an estimate as to the restoration costs and the time to complete the restoration.
We will assign a dedicated Job File Coordinator (JFC) to handle your loss and communicate directly with your insurance company to expedite the process even further.

How long will the process take?

The length of the restoration process depends on the individual circumstances for each situation.

Be sure to have an emergency plan in place before disaster strikes. You can protect your facility and your employees by testing smoke alarms, sprinkler systems and fire extinguishers frequently. Should you ever need us, SERVPRO of Mobile County will be Here to Help.^®

Fireworks Safety Tips

7/1/2020 (Permalink)

This diagram shows you the most common locations of fireworks related injuries.

Fireworks and holidays such as New Years Eve and 4^th of July go hand in hand. While enjoying the festivities it is important to always take safety precautions when handling fireworks. Each year nearly 9000 people are treated for some type of fireworks related injury according to the US Consumer Product Safety Commission. Nearly 62% of those injuries occur in a one-month period running from June 22-July 22. If you do plan on lighting up the sky at your holiday party, here are some tips you can follow to avoid injury:

Never let young children play with, or light fireworks.
Avoid fireworks packaged in brown paper.
Make sure that there is always adult supervision when using fireworks.
Exercise caution when using sparklers. (Sparkles can burn at temperatures up to 2000 degrees)
Never attempt to relight a firework that did not fully ignite.
Keep a bucket of water close by while shooting fireworks.
Light fireworks one at a time and move away quickly.
Don’t carry fireworks in pockets or shoot them from glass or metal containers.
After shooting fireworks, make sure to cover any remnants/smoldering embers with water.

The most common areas injured are the face, hands and legs; accounting for over 50% of all injuries. In addition to bodily harm, fireworks cause roughly 18,500 fires each year. At SERVPRO of Mobile County, we are always Here to Help should your home or business ever be affected by fire. We are always just a phone call away at 251-343-0534.

Preventing Commercial Water Damage

6/30/2020 (Permalink)

When you own a building, the brick and mortar building is your biggest asset, and vital for day to day operation. When a water damage occurs, it means lost revenue and productivity. From fire suppression systems to emergency plans, you have taken every precaution to protect your business. Still, there are always unforeseen disasters that can occur. From frozen pipes to clogged drains and even storm events, there is a chance that the unexpected will strike your business. One more way you can protect your investment is to be informed. Here is some handy information that can help you be even better prepared for “whatever happens”.

Preventative Maintenance – making sure to regularly inspect roofing, HVAC and plumbing systems can help you spot problems and make repairs to prevent damage
Inspections – routinely checking for signs of water damage can prevent a small loss from becoming a much larger issue
Emergency Plan – having an emergency plan in place detailing what steps should be taken in the event of fire or water damage to your facility

At SERVPRO of Mobile County, we have helped hundreds of commercial clients with water and fire damage, mold remediation, construction and cleaning services. We have the tools, training and experience to handle any situation. Our team members are IICRC Certified and we follow all OSHA guidelines. We also offer a free Emergency Planning service to help your business be prepared. Give us a call today at 251-343-0534 for more information.

Saharan Dust - What is it?

6/26/2020 (Permalink)

The Saharan Dust Plume is actually an annual occurrence that takes place each summer. This cloud of dust known as the Saharan Air Layer develops off the coast of Africa when powerful winds from thunderstorms push dust and sand from the vast Saharan Desert up many thousands of feet into the atmosphere. The dust gets caught in the trade winds and travels up to 4,000 miles making its way to the U. S. The most significant effects will be seen here along the Gulf Coast as the dust plume is pushed into the Gulf of Mexico. At SERVPRO of Mobile County, we are always ready for the catastrophic effects of hurricanes and other weather events. Luckily, the Saharan Dust Plume doesn’t bring with it any dangers of property damage. Impacts are mostly seen along the coastline of the Gulf of Mexico and include a whitening of the sky during daylight hours, redder sunsets and decreased air quality.

Storm Quadrants

6/23/2020 (Permalink)

When there is a hurricane in the Gulf, all eyes are watching the path that it takes. We make our preparations and follow the track as it sets sights on its target. However, did you know that some of the roughest weather and destruction may not fall on the bullseye, but rather to the east of it? While the structure of the hurricane can be broken down in to three parts (eye, eyewall, outer region), the storm is broken out into quadrants. When looking at a storm and drawing a line directly perpendicular and horizontally through the eye you have the left front, right front, left rear and right rear quadrants. Each quadrant has unique characteristics regarding the type and strength of storm conditions it brings with it. The front left quadrant sees the largest storm surge while the front right quadrant brings the most significant impact. The back left quadrant is the weakest but still dangerous, while the back right quadrant will see the strongest winds and gusts. No matter what portion of the storm your area falls into, it is important to be prepared. Nature is unpredictable and having your emergency kit together could minimize damage and protect your property and your family. At SERVPRO of Mobile County, we are experts in storm cleanup and we will always be ready should the unexpected strike. After the storm clears, we are Here to Help^®when you need us!

Heat Lightning

6/22/2020 (Permalink)

cloud formation with purple/blue sky lit up by lightning

Heat lightning is not "safe" and can cause just as much damage as cloud to ground bolts.

As we head into the hot days of summer here along the Gulf Coast, we know that inevitably the warm weather brings heavy summer storms. Many storms seem to light up the sky without the typical “bolts” you often see. Have you ever heard someone say it’s not dangerous, it’s just “heat lightning”? Have you ever asked yourself if that’s a real thing? And if so, what exactly is it? Well, according to the National Weather Service, heat lightning occurs when a thunderstorm is just too far away to see the actual cloud to ground strike. This means that it is just as dangerous as any other type of lightning, despite common myths to the contrary. And exactly why is lightning so dangerous? Well, according to NOAA lightning can carry anywhere from 100 million to 1 billion volts of electricity. The energy produced by lightning can heat the surrounding air to a temperature of anywhere from 18,000 degrees up to 60,000 degrees Fahrenheit! In addition to causing injuries and deaths each year, lightning also causes extensive property damage. According to the National Fire Protection Agency, there are roughly 22,000 fires started by lightning each year, totaling over $450 million in property damage. At SERVPRO of Mobile County, we have helped many homeowners who have experienced fire damage as the result of lightning strikes. If you should ever need us, we are always just a phone call away at 251-343-0534.

Common Types of Carpet Damage

6/16/2020 (Permalink)

hand with blue latex glove lifting carpeting

You can see here that the glue adhering the back of the carpet has come loose allowing it to separate from the carpeting.

Home carpeting is a big investment and it requires regular maintenance and care to keep it looking (and smelling) its best. Pets, kids and typical wear and tear can take its toll. It is important that you call an IICRC Certified Company like SERVPRO of Mobile County to come out and perform regular cleanings. Our Certified Carpet Cleaning Technicians have the knowledge and training to provide outstanding results. We recommend that you get your carpets cleaned at least once a year, or every 6 months for high-traffic, high-soil areas. When trying to keep your carpet in the best shape possible, it is also extremely important to understand the most common causes of carpet damage:

Stains – From red wine and juice boxes to oil and ink, there are a million different ways your carpeting can get stained. It is important to address spotting as quickly as possible and use solutions for the specific type of stain.
Burns – Although most carpet burns are the result of careless smokers, falling irons are also a common cause of damage. It is important to avoid ironing over carpet. Once carpeting is burned, the only solution is to cut out the affected area and replace it.
Bulging and Rippling – This is a common issue for older carpeting and occurs when the carpeting is no longer pulled tight. You should call a qualified carpeting expert to come in and re-stretch your carpets.
Tufting – This is when loose fibers are stretched out and may be longer than the rest of the carpet fibers. Resist the urge to pull on the fiber and simply clip with scissors.

The best way to protect your carpets is to prevent damage from occurring. Although all carpeting has a limited lifespan, following proper maintenance guidelines can help you significantly extend the life of your carpet.

Fogging Myths - Coronavirus Cleaning

6/11/2020 (Permalink)

As the COVID-19 pandemic has swept through our nation and the number of cases grew, so did the need for qualified cleaning companies. At SERVPRO of Mobile County, we are IICRC certified in the cleanup of biohazard pathogens. Although this virus is new, we already had the products, experience and knowledge to understand this type cleaning process. We are familiar with OSHA, EPA and CDC guidelines and have been following them regularly in our biohazard cleanups. As the need for COVID-19 cleaning has grown, we have seen many companies expanding their service lines to take advantage of the new market. Many of these companies are offering fogging only services as an effective method to fight the virus. Don’t be fooled by these claims! The CDC guidelines recommend wipe down (cleaning) and disinfection of all high touch non-porous surfaces. The virus is spread by droplets released into the air, which then settle on surfaces and fogging alone will not properly disinfect the affected area. At SERVPRO of Mobile, we take no shortcuts when it comes to Coronavirus cleanup. You can rest assured you are receiving the highest standard of clean. Don’t settle for less than Certified: SERVPRO Cleaned!

Is it Flood Damage?

6/8/2020 (Permalink)

When it comes to a water loss, we are ready to help no matter the source! We are IICRC Certified and highly experienced in flood damage.

With the start of Hurricane Season here along the Gulf Coast, now is a good time to take a closer look at your insurance coverage. It is important to have an in-depth conversation with your insurance agent regarding what is covered under wind and water exclusions to see if you may need additional riders. When it comes to storm water, “flood damage” requires additional coverage. At SERVPRO of Mobile County, we are often asked what the difference is between water damage and flood damage? The answer is actually very simple. The categorization of the water loss depends on the source of the water. Flood damage is caused by rising waters from a natural source and typically affects multiple residences. Often in storm situations the water may come in through roof damage; however, it is easy to make the differentiation if there is no rising water in the area. It is best to have an in-depth discussion with an insurance professional to get more details and answers to your questions. And remember, if you experience any type of water loss, no matter the source, SERVPRO of Mobile is always Here to Help.^®

Going the Extra Mile

6/3/2020 (Permalink)

sunset with block letters in the foreground

Going the extra mile, the SERVPRO of Mobile County promise to our customers!

When it comes to taking care of our customers, our goal is to push beyond simply what is "expected" and always give more. We are dedicated to going the extra mile to make sure that our customers have the best experience possible, even during difficult times. Did you know the phrase "go the extra mile" is derived from the biblical text of the New Testament? In the book of Matthew, chapter five, verse forty-one, Jesus says, "Whoever forces you to go one mile, go with him two." In our modern society this phrase has come to mean making additional or special effort to achieve something. For us it means taking those extra steps to ensure an outstanding outcome! It is not a burden to "go the extra mile" for our customers. It is our duty and our privilege. At SERVPRO of Mobile County, we are always Here to Help.^®

Building Your Hurricane Preparedness Kit

6/2/2020 (Permalink)

With hurricane season in full swing, the time to begin your preparations is now. You can not fully prevent damage from storms; but having a plan in place can help to minimize damage and protect yourself and your family. It is important to have an emergency kit already prepared so that you are not scrambling at the last minute to find supplies. According to Ready.gov, Your kit should include:

Water (one gallon per person per day for at least three days, for drinking and sanitation)
Food (at least a three-day supply of non-perishable food)
Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
Flashlight
First aid kit
Extra batteries
Whistle (to signal for help)
Dust mask (to help filter contaminated air)
Plastic sheeting and duct tape
Moist towelettes, garbage bags and plastic ties (for personal sanitation)
Wrench or pliers (to turn off utilities)
Manual can opener (for food)
Local maps
Cell phone with chargers and a backup battery

With what is projected to be a very active season, it never hurts to be ready for whatever Mother Nature may throw our way. At SERVPRO of Mobile County, we are always ready for the unexpected and we will be Here to Help^®you through every step of the recovery process!

Consistent Communication Every Step of the Way

5/27/2020 (Permalink)

When you have a water damage in your home or business, your top priority is to begin the cleanup process as soon as possible. If you have never been through the process, you may not understand what each step entails from start to finish. We understand that communication is key to making the mitigation and restoration as stress free as possible for our customers. We don’t just walk you through the details at the initial visit, we are there every step of the way to make sure you have answers to all your questions. During the job, you will have your very own “customer concierge”. You will be assigned one of our Job File Coordinators who will be your one point of contact. They will communicate directly with your insurance companies and relay all details directly to you to insure you are never “in the dark” when it comes to the status of your job. Our electronic record keeping system DryBook Mobile, means that we can quickly and accurately share drying status reports with you and your insurance company at a moment’s notice. At SERVPRO of Mobile County, we realize that taking care of a water damage is about so much more than the technical aspects. It’s about taking care of the customer that truly matters! If you experience a water damage in your home or business call the IICRC Certified experts at SERVPRO of Mobile County!

Certified: SERVPRO Cleaned – a defensive cleaning program

5/19/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table.

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.
Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Mobile County today at 251-343-0534 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience. Each SERVPRO franchise is independently owned and operated.

Opening Alabama

5/13/2020 (Permalink)

As Alabama begins to reopen amid the COVID-19 pandemic, the CDC continues to remind everyone about the importance of ongoing cleaning and disinfection. Individuals should continue to follow the standing guidelines of self-isolation after exposure, social distancing and proper hygiene habits to slow the spread of the virus. In addition, businesses should be vigilant in the cleaning, disinfection and sanitization of their facilities to protect employees and patrons. The CDC advises you to:

Create a plan
Implement your plan
Maintain and revise your plan

Frequent disinfection of surfaces and objects touched by multiple people is important.* At SERVPRO of Mobile County, we are Here to Help^®. We can work with you to develop a customized plan to meet the unique needs of your home or business. We are IICRC Certified in the removal of biohazard contaminants and we follow all CDC and EPA guidelines. Call us today at 251-343-0534 for more information on our services.

One Stop Shop

5/6/2020 (Permalink)

At SERVPRO of Mobile County, we are committed to being a “one stop shop” for all of your cleaning and restoration needs. We take pride in customizing services to meet the unique needs of each residential and commercial client. From water and fire damage to mold remediation, biohazard cleanup, specialized cleaning and construction services, we can handle any job from beginning to end. Having one vendor to handle the entire job process means less stress for you by streamlining the workflow. You have one point of contact and one company with you every step of the way. Our complete menu of cleaning services also covers everything from floors and walls to rugs and textiles. Our revolutionary Esporta washing system can clean a variety of soft contents from drapes and linens to leather goods and even porcelain dolls. This amazing system has changed the way we look at washing and can even clean contents that have been affected by mold or sewage. When you call SERVPRO of Mobile County, you can also rest assured that you will be receiving superior results unrivaled by any other cleaning company. Our team members undergo rigorous IICRC training and certification to ensure that they are knowledgeable in the best methods to suit each, unique situation they may face. We also utilize cutting edge technologies to provide you with the outstanding results you can only get from SERVPRO of Mobile County.

Communication - Why It Matters

5/6/2020 (Permalink)

Experiencing a disaster in your home is one of the most traumatic and stressful events you will ever endure. You want to begin the healing and recovery process as quickly as possible. We understand that when we arrive on-site you may be overwhelmed, and we want to make sure we do everything we can to help. Recently, as part of a new customer service initiative, we created Frequently Asked Question (FAQ) fliers to leave behind with our customers. These fliers are loss specific (fire, water, storm, mold, cleaning) and they answer some of the most common questions we encounter from customers after the initial on-site visit. We feel that it’s important for you to have something tangible to refer back to if you have questions during the duration of the cleanup and restoration. We also assign a JFC (Job File Coordinator) to each job at the onset. Serving as your very own “customer concierge” they are your go to direct point of contact through the entire job process. They handle all communication with your insurance company and keep you informed of the job status as it progresses. We also utilize cutting edge technology, such as our DryBook Mobile that allows us to quickly and efficiently share electronic job diary notes and drying status reports with those who need them. Consistent, clear communication is key to ensuring a positive service experience and SERVPRO of Mobile County will be with you every step of the way!

Hurricane Preparedness Week 2020

4/26/2020 (Permalink)

Hurricane Season is just around the corner and that means it’s time once again to make sure you have a plan in place before disaster strikes. Luckily, National Hurricane Preparedness Week runs May 4-9 to promote emergency planning and deliver all the tools you need to be “Ready for whatever happens.” Each day during Hurricane Preparedness week the focus will be placed on a different aspect of preparation. Topics covered this year are:

May 3 – Know Your Hurricane Risk
May 4 – Know Your Evacuation Zone
May 5 – Assemble Disaster Supplies
May 6 – Prepare Financially
May 7 – Strengthen Your Home
May 8 – Help Your Neighbors
May 9 – Make and Emergency Plan

To get started on your plan, you can visit the NOAA (National Oceanic and Atmospheric Administration) where they have tips and quick links to a number of helpful resources. For even more information on organizing a disaster preparedness strategy, CLICK HERE to be taken to the Red Cross website.

Preparation is key to minimizing damage when a catastrophic event strikes, however it can’t prevent it all together. Rest assured that SERVPRO of Mobile County will be here to help you every step of the way should you experience a storm loss. As part of the SERVPRO Disaster Recovery Network, we have travelled all over the country to help those affected by a wide variety of storm situations. We have the experience and resources to help with any job. Nothing is too large or too complicated for us to manage. We can also help BEFORE the storm with our FREE Emergency Ready Profile service. Call us at 251-343-0534 for more information.

COVID-19 Cleanup Categories

4/23/2020 (Permalink)

two males donning tyvec suits with grey border at top and bottom and orange writing that says here to help

As the COVID-19 pandemic continues to spread throughout the country, we want you to know that we are still here…WE ARE OPEN. Our team members have extensive training, experience and knowledge to ensure they can handle the job properly. SERVPRO of Mobile County is IICRC Certified in the removal of biohazard pathogens and we follow all standards as outlined by the CDC (Centers for Disease Control) and WHO (World Health Organization) regarding coronavirus cleanup. We classify the cleanup of COVID-19 into 3 different categories in order to establish the proper protocol.

Proactive cleaning only. There have been no suspected or confirmed cases on the premises.
Person under investigation (PUI) or possible exposure.
Confirmed positive case on the premises.

We must determine which category your specific cleaning request falls under in order to determine proper PPE (Personal Protective Equipment) and cleaning product requirements. As recommended by the CDC, we utilize only hospital grade disinfectants, including SERVPRO’s proprietary SERVPROXIDE. All disinfectant solutions used are registered by the EPA (Environmental Protection Agency). During these uncertain times, you can rest assured that SERVPRO of Mobile County will be Here to Help^®. We will continue to serve both businesses and residents of our community throughout the duration of the pandemic. If you would like more information on COVID-19 cleanup, contact our offices at 251-343-0534.

Construction Services Lines

4/20/2020 (Permalink)

We pride ourselves on being a "one stop shop," and we offer a wide range of services to meet the unique needs of each customer. Our Construction Services Division allows us to seamlessly handle every aspect of a water and fire loss, from mitigation through restoration. Having a single vendor to handle every facet of the job eliminates the headaches that come along with coordinating through multiple companies. We aren’t just limited to construction following unexpected damage either. We offer a full line of construction services to meet all of your contracting needs. We hold a Builder Remodeler Unlimited License from the State of Alabama Home Builder Licensure Board and our expert team has years of experience in the field. Services offered include:

Roof Tarping
Board Up
Drywall Installation
Painting
General Contracting
HVAC Services
Floor Repair/Replacement
Plumbing
Electrical
Woodwork/Cabinetry
Home Remodeling

For more information, give us a call at 251-343-0534.

Building a Fortified Home

4/13/2020 (Permalink)

Building a new home can be a big undertaking. There are so many variables to consider and if you have never built a home before, you may not know where to start. One of the first things that you may want to consider is what level of fortification you want to include in your home to protect it from catastrophic events. Living here along the Gulf Coast, we know that hurricanes are an unavoidable peril. How your home is constructed may mean the difference between minor damage and complete devastation. There are now universal building codes that may make your home more resilient in the face of a storm. You may even receive discounts on your homeowner’s insurance based on which construction standard you choose for your new home. Building codes may vary from state to state and this can lead to inconsistencies in the ability of a structure to bear the force of a major storm. In 2010, the Insurance Institute for Business & Home Safety (IBHS) developed the FORTIFIED Home to create a uniform, hazard specific standard to alleviate these discrepancies and make new homes more resistant to severe weather. The program includes three levels for homeowners to choose from based on their needs. The Gold standard ties the entire house together by tying the roof to the walls, the walls to the floor and the floor to the foundation. This means the entire structure functions as one seamless system. Silver requires additional fortification to the roofing system and the windows. The Bronze level addresses only the roof. At SERVPRO of Mobile County, we have seen first hand the devastation that a natural disaster can bring with it. If you are building a home, we would encourage you to do your research and make sure your home has the most protection possible. You can’t predict the future, but you can be ready! If you want to learn more about the FORTIFIED Home, CLICK HERE To visit the IBHS website.

Categories of Water

4/13/2020 (Permalink)

Did you know that the way a water loss is cleaned up depends on a variety of factors? When it comes to water damage, the mitigation process is definitely not a one size fits all kind of formula. The first thing when evaluate when called to a water loss is the category of the water. There are tree basic categories of water loss:

Category 1 – “Clean Water” Source of water does not contain contaminants that pose a substantial threat to humans “clean water”. Examples include broken supply lines, tub overflows, or malfunctions of water lines leading to certain appliance such as an ice maker line.

Category 2 – “Grey Water” Refers to water that contains a significant amount of chemical, biological or physical contaminants. Examples include toilet overflow (urine only), sump pump failures and overflows from dishwashers or washing machines.

Category 3 – “Black Water” Extremely unsanitary containing harmful bacteria and possible disease-causing agents. This includes sewage backup, toilet overflows containing feces, rising flood waters from rivers, streams or seawater.

The approach for cleaning each category of water is dramatically different. When dealing with category 2 and 3 water losses it is imperative that we follow strict protocols to protect the health of our employees and customers. At SERVPRO of Mobile County, we follow all IICRC and OSHA standards to ensure the safety of everyone involved. If you experience a water damage in your home or office, call us at 251-343-0534. We are available 24/7!

Textile Cleaning with Esporta Washing System

4/7/2020 (Permalink)

The Esporta washing system allows us to clean up to 99.9997% of contaminants from soft contents after a fire or water damage.

Did you know SERVPRO of Mobile one of the only restoration companies along the Gulf Coast to offer the Esporta washing system? This revolutionary machine works of a 4-quadrant designs that holds textiles and soft contents securely in place. Water and a customized blend of cleaning solutions are pushed through the quadrants flushing out contaminants. The Esporta machine can safely and effectively treat contents affected by soot, sewage, and even mold. And it's not just for textiles. We have effectively cleaned a wide range of soft contents including leather goods, shoes, hats, stuffed animals and even porcelain dolls. Of course, many of these items can't be dried in your standard dryer. We designed and built a custom drying chamber that is based on the same principals used for drying water damage. Items are placed in an enclosed space while temperature and humidity are kept at optimal levels to pull the moisture out.

Only the Name has Changed

3/31/2020 (Permalink)

Brothers and Co-Owners of SERVPRO of Mobile County - Christopher Mayhall on left and T. John Mayhall on right

Have you noticed the new name? Well, we are here to assure you that nothing else has changed. Christopher Mayhall entered the SERVPRO system nearly a decade ago when he purchased SERVPRO of South Mobile County. His brother T. John Mayhall had the opportunity to join the franchise system in 2016 by purchasing SERVPRO of Mobile Northwest and North Mobile County. Their father, Ray Mayhall, purchased SERVPRO of Southwest Mobile that same year. Over the past four years, the operation has nearly doubled their number of employees and experienced exponential growth. As they grew, the family-run operation transitioned from operating out of multiple locations to running under one roof. In 2018, Ray began to transition out and retire, selling the Southwest Mobile license to T. John. The dynamic brother duo forged ahead, adding new service lines and continuing to expand their business. Through hard work and determination, they were able to quickly meet all the necessary requirements and receive approval from SERVPRO to operate under one consolidated franchise name. We are happy to announce that moving forward, we will simply be known as SERVPRO of Mobile County! One name, one purpose…Serving our community to the best of our capabilities and always being here to make it “Like it never even happened.”

Coronovirus - Proactive Cleanup

3/17/2020 (Permalink)

gray background with closeup of viral cells

We are here to take care of you! You can rest assured we will continue to remain available 24/7 for both your non-emergency and emergency needs!

As COVID-19 continues to spread and closures grow rapidly, we wanted to remind you that SERVPRO of Mobile County is always available to help you 24/7 should you need us. We are highly trained and certified in specialty cleaning including biohazard contaminants.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

Kitchen/Food Areas
Bathrooms
Schools/Classrooms
Offices
Retail Spaces
Water Fountains
Shelving/Racks
Sales Counters
Carpets and Rugs
Stair Handrails
Elevator Cars
Playground Equipment
Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call SERVPRO of Mobile County today at 251-343-0534.

Fire Heroes

3/4/2020 (Permalink)

When a fire occurs, it can be a terrifying experience. At SERVPRO of Mobile County, we come in after the trauma has occurred, to begin the cleanup process and help you get your life back on track. For many of our customers we are small heroes in their eyes as we clean and care for their personal contents and home. We are there to help put the pieces back together, but we want to salute the REAL Heroes of Fire...our local Firefighters. Each day these brave men and women put their lives on the line to save others and help save their homes and businesses. We can only show them a small token of our gratitude, but it is our goal to make sure they know how much they are appreciated. As part of that ideal, we started the SERVPRO Serves: Feeding Firefighters program in 2017. Each month we pick one firehouse in the City of Mobile to receive lunch on us. This year, we expanded the program to include neighboring municipalities in the Greater Mobile area. In 2018, we also began a joint initiative with the City of Mobile Fire-Rescue to open fire stations to the public. This program, known as Friday at the Firehouse allows kids of all ages to meet the firefighters, explore the trucks and tour the stations. A different fire house is opened on Fridays from Memorial Day through Labor Day and we are on hand to provide snacks, water and games. It has been a great collaboration and we have had a blast! We hope to continue to grow programs that build the relationship between our Fire Heroes and our community!

Dryer Vents and Fire

1/28/2020 (Permalink)

You may think that you have checked all the boxes when it comes to protecting your home from fire, but can you name the most overlooked source of home fires? This culprit accounts for more than 2,900 home fires and $35 million dollars in property damage each year. Would you be surprised to learn that we are referring to home dryers? There are a variety of ways that dryers can inadvertently cause fires. Not properly cleaning lint filters and dryer vents accounts for nearly 34% of those fires. When was the last time you had your vents cleaned? The general recommendation is that dryer exhaust vents be cleaned and inspected at least once a year to prevent buildup that could lead to a fire. Those recommendations are based on a typical size household with standard use. Commercial dryers or those used for more than the standard purposes should be cleaned more frequently. Did you know that SERVPRO of Mobile County offers dryer vent cleanings as part of our wide range of specialized cleaning services? Give us a call today at 251-343-0534 to schedule your cleaning.

Post Construction Cleaning

1/28/2020 (Permalink)

Whether you are building a new commercial structure from the ground up, or simply taking on a long overdue renovation project, it is a big job! The entire construction process can be lengthy, stressful and messy! After the job is complete you may be left with an even bigger mess to cleanup before you get your business up and running. Let SERVPRO of Mobile County take care of that headache for you. Our full line of specialized cleaning services includes post-construction cleaning. You wouldn’t hire a car mechanic to repair an airplane, so why hire a maid service to tackle the big stuff? You need a specialist with the staff, equipment and techniques to handle a large job. Our highly trained team members will clean every inch of your newly finished project and make it shine for your opening day. As part of a national franchise system with over 40 years in the cleaning industry, SERVPRO of Mobile County knows how to deliver on our promise of outstanding results. Call us today at 251-343-0534 for more information.

Commercial Mold Remediation

1/28/2020 (Permalink)

If you experience a mold issue in your business, there are many factors to think about it when it come to the remediation process. Mold in a commercial facility can pose health threats to customers, employees and perhaps the public; depending on your line of business. To protect yourself and your company it is important that you call in a certified remediation company to treat the issue properly. At SERVPRO of Mobile County, we are experts in every step of the process. We can inspect, diagnose and design a treatment plan based on all IICRC standards. Our team members have all undergone extensive training and received their IICRC certification for Mold Remediation. It is important that you never try to take care of a mold issue on your own to ensure a healthy environment and eliminate the possibility of reoccurence. You should call SERVPRO of Mobile County at the first sign of mold. In the warm, humid environment of the Gulf Coast, a small problem can quickly multiply. Removing visible mold is not always enough to remedy the situation. Our experts can find the hidden mold as well and make sure it is removed and treated properly to prevent regrowth. If you think you may have a mold issue in your business, contact us at 251-343-0534 to schedule an inspection.

Firenado

1/28/2020 (Permalink)

We all know what fire is and we all know what a tornado is, but have you ever heard of a Firenado. At SERVPRO of Mobile County, we know just about everything there is to know about fire, but even this was a new one for us. There is some disagreement as to the correct term for the occurrence, but it is basically a funnel of fire. It has been referred to as a fire whirl, fire devil, fire swirl, fire twister, firenado or fire tornado. The phenomenon is rare and occurs when there is a large, intense fire with rapidly rising heat and intense wind conditions. These variables combine to create a unique vortex of swirling columns of flames. Unlike tornadoes, these vortexes do not run from ground to cloud which is why the name Firenado or Fire Tornado isn’t considered to be the accurate label. The vortex in a Fire Whirl is actually created from the heat rising rapidly combined with strong surface winds. They may reach heights up to 150 ft. and temperatures of 2,000 degrees Fahrenheit.

What Your Ducts Could Be Hiding

1/23/2020 (Permalink)

Mold likes to lurk in hidden spaces. Often, you may have no idea that you have a mold issue until you start to experience some of the nasty side effects including a bad odor. One of the biggest problems with mold is how the structure allows it to spread very rapidly throughout your business. When the spores become airborne, they are easily moved about by air flow and set up new colonies wherever they land. One of the most commonly overlooked spaces where mold could be hiding is the HVAC system. Even with regular HVAC maintenance and filter changes, the ductwork still needs to be properly cleaned on a routine basis to prevent possible buildup. Ductwork can harbor moisture, which may lead to mold growth. At SERVPRO of Mobile County, we recommend that you have your ducts cleaned and inspected at least once a year to keep your unit running in optimal condition and to keep your business mold free.

How Often to Clean Commercial Carpets

1/22/2020 (Permalink)

If you own a business, keeping your facilities clean is not only a source of pride, but also vital to productivity and the health of your staff and customers. If you have carpets, they often show signs of daily dirt and activity more quickly than other areas. We are often asked how frequently you should have your carpets cleaned to keep them in optimal condition. Unfortunately, there isn’t one quick and easy answer to that question. The frequency of carpet cleanings is based upon the type of business and the amount of foot traffic it sees each day. When determining a cleaning schedule factors to evaluate include:

Carpet color and style – shade, pile type, and fiber makeup can all have an impact on the amount of dirt that carpeting holds
Foot traffic – in addition to employees, be sure to take in to account the amount of customer activity you have within your business
Type of commercial space – what type of facility/industry your space houses

At SERVPRO of Mobile County, we offer a wide range of maintenance services and will even be happy to develop a custom maintenance plan for your business. Call us today at 251-343-0534 for more information.

Esporta and Sewage Cleanup

12/10/2019 (Permalink)

At SERVPRO of Mobile County, we are dedicated to improving our processes and technologies to provide our clients with the most efficient and premier service in the restoration industry. One way in which we have revolutionized the cleanup process is my implementing the Esporta washing system. This ground-breaking approach to soft contents cleaning means that we can salvage items that would have previously been discarded. The Esporta uses a patented system of chambers to hold items in place while pushing water and cleaning agents through the contents. This effectively and safely flushes out over 99.999% of contaminants bringing the items to food grade quality. Using the Esporta washing system, we can safely clean a variety of soft contents, from textiles to leather goods and many things in between. The Esporta is even capable of cleaning items damaged by sewage and other bio-contamination.

Preventing Frozen Pipes

12/10/2019 (Permalink)

When it comes to winter here along the Gulf Coast, we are fortunate to have pretty mild winters when compared with other parts of the country. However; we all know that the weather here can be unpredictable to say the least. It is important that we don’t rest on the idea that we won’t experience temperatures extreme enough to wreak havoc on our plumbing. At SERVPRO of Mobile County, we want to help you prepare for the unexpected and avoid the expense and stress that comes along with a water damage in your home. Preventing frozen pipes is easy to do and it could save you massive damage and outrageous expenses. Did you know that each year in the U. S., a quarter of a million people will have at least one or more rooms in their home affected by water due to frozen pipes? According to the Institute for Business and Home Safety, claims payments for those types of losses have totaled more than $4 billion collectively! Freezing pipes caused by cold weather is much easier to prepare for than other weather threats such as hurricanes, tornadoes, and flooding. Taking just a few simple steps can virtually guarantee that you won’t have water damage caused by frozen pipes.

CLICK HERE to be taken to the Red Cross’ website for more information.

Faster to Any Disaster

12/10/2019 (Permalink)

At SERVPRO of Mobile County, we understand that even a minor water damage in your home can feel like a disaster. You want help and you want it fast! That is why we have systems in place to ensure that you receive the fastest response when a water loss strikes your home. Our first responders will arrive onsite to assess the damage within in one hour and we will have crews working to make it “Like it never even happened” within three hours. Here in the Mobile area we are no strangers to flooding. Whether it be a simple summer storm or a tropical system, we have seen it all and SERVPRO of Mobile County has been Here to Help®. Our experience combined with our highly trained team and cutting-edge technologies means that we provide the best service available to our customers. If you experience water damage in your home give us a call at 251-343-0534.

Did You Know?

12/10/2019 (Permalink)

We all know what mold is and most of us know the hazards that indoor mold growth can pose. Did you know that mold growth can begin in as little as 48 hours after a water damage? Here, at SERVPRO of Mobile County, we undergo extensive training in order to receive IICRC Certification in the remediation of mold. We like to think the knowledge this affords us, as well as our extensive experience in the field means we have all the answers. However; even the experts can learn something new each day. We like to stress the importance of continued growth and learning to our team members. In that spirit, we went on the hunt for some of the most interesting facts regarding mold that we could find. Did you know…

Mold isn’t so happy about happy meals....mold will not grow on a McDonald’s hamburger.
Mold damage can cause more than half a trillion dollars per year.
According the Mayo Clinic, nearly ALL chronic sinus infections are caused by mold
Some studies have a found a link between mold and SIDS (Sudden Infant Death Syndrome)

If you suspect a mold issue in your home or business, give us a call at 251-343-0534 to schedule an inspection.

What To Do Until Help Arrives

11/9/2019 (Permalink)

Despite your best efforts to learn and implement precautions to prevent a water damage, it is often out of your control. At SERVPRO of Mobile County, we often talk about preparedness tips to prevent or minimize the impacts of a water loss situation. But we also want you to understand the best ways to reduce the impacts after the damage has occurred. Before doing anything, you need to make sure that the home is safe to enter. After a catastrophic flood event there may be electrical hazards, structural safety issues and contaminated water present. However, after a water loss due to burst pipes, leaking water lines or other household causes, your first step would be to locate and stop the source of the loss. Wipe wood, furniture or other belongings to remove excess water. If possible, place styrofoam or wooden blocks underneath furniture to prevent it from sitting in standing water. Relocated smaller contents to an unaffected area of the house. Move any rugs or floor coverings as well. At SERVPRO of Mobile County, we guarantee that a first-responder will be on-site within an hour to evaluate the situation. A crew will arrive on-site to begin mitigation work within 3 hours. Until help arrives, utilizing these tips could help you minimize costs and save contents after a water loss.

SERVPRO Serves: Feeding Firefighters

11/8/2019 (Permalink)

firefighters standing in front of a firetruck

At SERVPRO of Mobile County we are proud to serve the Mobile area and we want to honor those who give so much to take care of our community. From this desire to give back, we developed our SERVPRO Serves: Feeding Firefighters program in 2016. As part of this program, we draw two lucky fire stations each month to receive lunch on us! This year, we decided to expand our reach to include municipalities in the greater Mobile area. We also kick it up a notch each December by providing home-cooked holiday dinners to four fire stations. We whip up holiday meals complete with all the trimmings to show our appreciation, but we feel like the ones receiving a gift. It is so awesome to build new relationships and get to know so many of our brave local firefighters. We love providing them with a small token of our thanks and hope to see this program continue to grow and thrive in the future.

The SERVPRO Way

11/8/2019 (Permalink)

The job that we do each day can be so rewarding. It can also be a very difficult job with long hours, extreme conditions and exhausting physical labor. What we do is about more than just completing the mechanics of cleaning water or fire damage. What we do is about making an impact on people’s lives. Helping others when they need it most. Helping our customers through some of the most difficult situations they have ever faced is what makes all the hard work worth it. At SERVPRO of Mobile County, we realize that the technical aspects are just one factor of what it takes to be successful in this industry. We deal with everything from fire damage that has destroyed homes, to biohazard cleanups following a tragedy. We realize how important it is to give our team the tools to help others through these difficult situations. We have implemented programs such as Motivational Monday and Team-building Tuesday to instill our employees with not just job skills but life skills. To be the best in the industry, we don’t just build up employees, we empower people. This is the SERVPRO of Mobile County way!

Fire Restoration

11/8/2019 (Permalink)

At SERVPRO of Mobile County, we are leaders in the fire restoration industry. As part of a national franchise system that blazed the path to modern day fire restoration techniques, we know how to handle it all. Our experience and training mean that we know how to approach each unique situation and create the most efficient restoration plans for the most outstanding results. We understand that fire in your home may be one of the most stressful situations you will ever face. That’s why we focus not only on the cleanup but also the customer care aspect. We want to help make this process as easy as possible for you. This means you can expect open communication, highly trained and IICRC technicians and the best technology and techniques available. We also handle every step of the recovery plan, so that you don’t have to deal with multiple vendors. From structure cleaning, contents packout and storage, and textile cleaning we do it all. Making sure we return your home to its preloss condition is our top priority. If you ever face a fire in your home, you don’t have to face it alone. Call the experts at SERVPRO of Mobile County.

Storm Cleanup Experts

11/4/2019 (Permalink)

We talk a lot about storm cleanup at SERVPRO, but what exactly does that encompass? Storm cleanup can refer to a wide variety of different situations. From localized pop up severe events such as thunderstorms and flash flooding, to widespread natural disasters such as hurricanes and tornadic outbreaks. The wide array of scenarios can leave a variety of damage in their wake. That is why it is important to call the experts at SERVPRO of Mobile County, if you ever experience any type of damage as the result of a storm situation. We have the knowledge and experience to handle any type of damage Mother Nature may throw your way. As part of the national network of SERVPRO Storm Response franchises, we have responded to numerous storm situations throughout the country. Our hands-on expertise means that you can trust you are receiving the best service each time we arrive on-site!

No Need to Panic

11/1/2019 (Permalink)

If you suspect mold growth in your home or business, it can inspire a feeling of panic and dread. You have heard horror stories, from a friend of a friend of a friend about the health repercussions that mold can cause. You immediately recall the news stories about “killer mold”. As a certified mold remediation specialist, SERVPRO of Mobile County is here to help allay some of your fears. First, we want you to realize that mold is a natural element that exists in virtually all environments. Problems occur when conditions arise, such as excessive moisture, that allow for exponential growth. This is when you want to call in an IICRC certified restoration company such as SERVPRO of Mobile County to help you treat the issue. The process begins with an initial inspection to assess the growth and determine the best course of action. Each situation is evaluated on an individual basis and we create an individualized work process based on your unique factors. If you think you may have a mold issue in your home or business, give us a call today at 251-343-0534.

Keeping Your Keepsakes

9/1/2019 (Permalink)

When disaster strikes and Mother Nature unleashes her fury, she leaves a trail of destruction in her wake. We have all seen the images of demolished homes and businesses, but have you ever thought about what we don’t see? In a storm event, it is not always just the structure that is affected, but often what is inside of it as well. Can you imagine having all your personal belongings damaged by water, often polluted by all matter of contaminants. At SERVPRO of Mobile County, we are always Here to help® with the structure AND contents restoration. Depending on the category of the water loss (categories set by the IICRC based on the contamination level of the water) and the item affected we will determine what is salvageable and work our magic to make it “Like it never even happened”. We have added state of the art technologies to our cleaning arsenal, including the Esporta washing system, to improve our ability to clean and restore soft contents. Our restore versus replace mentality can greatly minimize storm losses and help you keep your keepsakes!

Hurricane Categories

9/1/2019 (Permalink)

Along the Gulf Coast we are all too familiar with hurricanes. Most of us have seen at least one in our lifetime and know the devastating effects that they can have. Depending on the size and scale of the storm these effects can be lingering and the rebuilding process lengthy. That is not to say that small storms still can’t cause extensive damage. Here at SERVPRO of Mobile County, we have even seen summer thunderstorms bring about torrential flooding and a whole slew of problems. Statistics will show however, that the larger and more powerful the storm, the more pervasive the damage left behind in its wake. Do you know how hurricanes are categorized? Hurricanes are rated based on the Saffir-Simpson Hurricane Wind Scale. It has categories ranging from 1-5 based on the hurricane’s sustained wind speed. This scale estimates the potential damage that will be left behind based on the hurricane’s configuration.

Category 1 – Wind Speed 74-96 mph
Category 2 – Wind Speed 97-110 mph
Category 3 – Wind Speed 111-129 mph
Category 4 – Wind Speed 130-156 mph
Category 5 – Wind Speed 157 mph or higher

No matter what category the storm falls in to, SERVPRO of Mobile County wants you to always be prepared. For disaster preparedness tips, CLICK HERE to be taken the American Red Cross’ website.

Most Common Types of Storm Damage

9/1/2019 (Permalink)

Snowplow on the streets of Chicago following the Polar Vortex. SERVPRO of Mobile County crews traveled to Chicago to help those impacted.

At SERVPRO of Mobile County, we talk a lot about our storm response and disaster restoration services, but that can encompass quite a variety of damages. There is no way to prevent the unforeseen havoc that nature can wreak, but knowledge can help you be better prepared. So, what is the most common types of storm damage?

Flooding is the most common and extensive form of storm damage annually. Even during tropical storm/hurricane events, flooding from rising waters causes more damage than the high winds.
Hail Storms
Snow Storms
Hurricanes
Ice Storms
Lightning
Tornadoes

Although there is no way to prevent when or where many of these events will strike, you can research the best ways to prepare your home for the most common events in your area. For more information on our storm restoration services, call us at 251-343-0534.

The SERVPRO System

8/22/2019 (Permalink)

Living here along the Gulf Coast, we are all familiar with natural disasters and the havoc they can wreak. We have seen the fury of hurricanes, bringing with them damaging winds, flooding rains and rising waters. After the storm has passed and the clouds have cleared, everyone moves in to cleanup mode. But with such widespread damage affecting so many, who do you call to help? At SERVPRO of Mobile County, we have developed a strategic process and triage system to ensure that we are there to help when you need it most. At the local level, we have developed standard operating procedures to ensure that we are ready to roll and help our customers quickly. We work closely with all insurance companies to make sure that we get your life back on track as soon as possible. We have the manpower, the training, and the resources to make it "Like it never even happened." In the event of a catastrophic situation, such as a hurricane or other natural disaster, we also have a highly trained system of back up support to ensure we are there for our clients. Our national network includes over 1700 strategically located franchised, trained and certified in storm cleanup. We come together to set up mobile command units where we can dispatch crews to assist in our efforts and ensure nobody is left waiting. Our commitment to being the best in the industry is unwavering and we are always “Here to help”® when you need it most.

Hurricane Forecasts

8/18/2019 (Permalink)

As we move forward in to Spring and Summer, hurricanes are at the forefront of our thinking her along the Gulf Coast. At SERVPRO of Mobile County, we stress the importance of preparing for disaster before it strikes, but how do weather experts exactly predict those disasters? The NHC (National Hurricane Center) is responsible for predicting the formation and intensity of storms in the Atlantic and Eastern Pacific basins around North America. They predict storms based on data from a variety of resources including satellites, reconnaissance aircraft, ships, radars, buoys and other land-based platforms. Once a hurricane becomes a threat to land, it is monitored U. S. Air Force and NOAA hurricane aircraft. These forecasts are important to help those in the storm’s potential path make preparations and evacuations if necessary. For more information on how you can be Ready for Whatever Happens® click here to be taken to the official National Preparedness website.

Annual Maintenance Plans

8/16/2019 (Permalink)

Routine maintenance is a must to keeping your business running in peak condition. Services needed may vary based on a number of factors, but not matter the industry, you have tasks that must be completed on a routine schedule. At SERVPRO of Mobile County, we offer a complete line of cleaning services to meet the needs of each client. From carpet and tile to dryer vent and duct cleaning, to strip and wax and even textile cleaning, we can handle it all. We are continuously expanding or service offerings to be your one-stop shop. Let us create a customized annual maintenance plan for your business based on the services and frequency you need. Having a plan in place can help reduce personnel management cost and reduce budgetary surprises. Give us a call today to let us create a plan just for you!

Emergency Response for Water Loss

8/1/2019 (Permalink)

When it comes to a commercial water loss the stakes are much higher and the variable much different than when dealing with a residential loss. Water damage in one area of a building can quickly move between joined walls and floors and lead to many offices or units being affected. It is critical that the remediation process begin as quickly as possible. In addition to the stress of the monetary and physical damage to the building, you also have to juggle the stress of displaced tenants or businesses. Someone having to leave their home or cease business operations can create a whole new level of anxiety and worry. At SERVPRO of Mobile County, we understand that time is of the essence. The quicker we begin, the faster everyone can get their lives back on track. We have worked tirelessly to develop a system of operations that ensures we are on-site and ready to begin work within 3 hours of receiving an emergency call. We know that our response time can help to drastically reduce damage and we take that responsibility very seriously. We can also help you set up an Emergency Ready Profile before damage strikes to make sure you are prepared before the emergency. This FREE service allows us to evaluate your building and compile critical information in to a readily accessible mobile app. The best way prevent damage is to prepare for the worst and hope for the best! Call us today to schedule an ERP consultation and protect your property!

Fire on the Water

7/29/2019 (Permalink)

When we discuss fires, most people think of their homes and businesses, but we don’t think about fire mixing with water. At SERVPRO of Mobile County, we realize that our customers live in an area abundant with a variety of wetlands and rivers, as well as Mobile Bay and the Gulf of Mexico. A vast number of you use boats frequently to explore these areas for recreational and occupational purposes. Most people have never even thought about the possibility of their vessel catching fire, but it happens more often that you would think. According to Boat U. S. Marine Insurance, nearly 32% of all boat fires were caused by an electrical malfunction, making it the most common source. Believe it or not, only about 5% of boat fires are attributed to a fuel source. It is important to maintain your boat properly and check regularly for loose or frayed wiring. You should have it inspected regularly by a professional as well. Make sure to follow all U. S. Coast Guard guidelines, and always have a fire extinguisher on the boat.

Picking a Fire Extinguisher

7/29/2019 (Permalink)

The crews at SERVPRO of Mobile County are always here to help you if you should ever experience a fire in your home. We take pride in being able to quickly help restore your home and contents to preloss conditions, however we hope you never have to go through this experience. We know first-hand the devastating consequences of fire and we have set a goal to help increase awareness of ways to protect yourself against this formidable foe. We often talk about the importance of having working smoke alarms but the importance of having a working fire extinguisher is often neglected. Many people may think they are just for commercial buildings, but everyone should have on in their home as well. Do you know that they are different types of fire extinguishers? Household extinguishers are classified as either A, B, or C - or a combination of the three - based on what types of fires they fight. The category tells you if the extinguisher is good for ordinary combustibles, flammable liquids or electrical fires. Many of those sold at home improvement stores are a combination of all three so that they are effective for any type of fire that may occur in your home. The main difference in these extinguishers are size. You may think that the biggest is always the best option, however if it is too big for you to hold and maneuver with comfortably, you may want to go with a smaller option. There are also rechargeable extinguishers with a metal valve and disposable (one-time use) versions with a plastic valve. The rechargeable option is more expensive initially but having it refilled is cheaper than purchasing a new disposable one should you have to use it. The National Fire Protection Association recommends that you have an extinguisher for each room in your home. They also recommend that you have an emergency fire plan in place, and you go over it regularly with your family. For more tips on how you can protect and prepare for a fire, visit their website by clicking here.

Residential Packouts

7/29/2019 (Permalink)

After the fire is out and the smoke is cleared the real work is ready to begin. At SERVPRO of Mobile County, we are here to help you every step of the way. Everyone thinks about the cleanup and restoration that is involved after a fire, but the process is much more involved than you may expect. It is not just the structure that is affected but also personal belongings as well. The first step after a serious fire, is to remove all of the contents and transport them to our climate-controlled warehouse. We use a revolutionary new software system called iCat to electronically photograph and catalogue each item as we pack it up. This system means that we know exactly where each item was located in the house and what box it was packed in to. Not only does this allow us to place the items back in the corresponding rooms when we bring it back, but it also allows us to quickly locate anything you may need during the cleanup process. You even have access to the inventory log via the online site while it is being cleaned and stored at our facility. This is just one more way that SERVPRO of Mobile County is committed to providing the best service to our clients!

All About Soot

7/22/2019 (Permalink)

As defined by the Merriam-Webster Dictionary, soot is “a black powder formed when something is burned : the very fine powder that colors smoke”. Most of us know what soot is, but did you know there are various types of soot based on what has burned and what started the fire? At SERVPRO of Mobile County, we clean each item based on its material composition as well as the type of soot. In order to provide the best results, you must determine the type of soot before you begin the cleaning process to ensure the proper methods are used. Contents may be affected by:

Wet soot - results from an oxygen-starved, low smoldering fire with high moisture levels.
Dry soot - caused by high-heat, high oxygen fires with natural materials.
Protein soot - typically a fire in the kitchen caused by overcooked meat. This is usually hard to see but covers all surfaces with a sticky, hard to remove residue.

When it comes to cleaning up after a fire, even a small one, it is a job best left up to the experts. Our team has undergone extensive training to understand how each type of fire can leave behind its own calling card. We have the tools and knowledge to make it "Like it never even happened."

A Few Alarming Facts

7/22/2019 (Permalink)

After the fire is out and we step in, the team here at SERVPRO of Mobile County takes great pride in being able to help our clients get their lives back on track as quickly as possible. However; we also take great pride in sharing the knowledge we have gained to educate our community members on how to lessen the impact of unforeseen disasters. We can’t ensure that you will never experience a fire or water loss, but we can help you safeguard your family and your property as much as possible. Safety, prevention and planning are key to minimizing property loss and injury. One of the easiest and most effective ways to protect your family is by having properly working smoke alarms. According to the National Fire Protection Association (NFPA):

3 out of 5 deaths in a residential fire occurred in homes without properly working smoke alarms.
No smoke alarms were present in nearly 2 out of 5 home deaths.
In homes with smoke alarms that did not operate properly, nearly half of those malfunctions were due to missing batteries or disconnected wires.
One-quarter of smoke alarms failures were due to dead batteries.

The NFPA recommends that you test your smoke alarms monthly. Make sure your smoke alarms are on a connected system so that if one sounds, they all go off. It is also recommended that you replace your smoke alarms with new ones every 10 years.

Commercial Sprinkler Malfunction

7/19/2019 (Permalink)

For most commercial buildings, sprinkler systems provide an invaluable benefit. Not only can they protect your investment in the event of a fire, but they can provide savings on insurance, code compliance and tax deductions. But for all the value they provide, commercial sprinkler systems may also pose the risk of water damage in the event of fire or malfunction. When working properly, these systems are triggered at the first sign of fire to prevent a total loss to the structure. This may leave behind a wet mess, but it is much better than the alternative. But what about when there is no fire and sprinkler systems malfunction? This can cost your business thousands in unnecessary cleanup and mitigation. There are some steps you can take to ensure that you don’t have unexpected damages from your sprinkler system. Here are some of the most common causes of sprinkler malfunction:

Overheating – since sprinkler systems are activated by heat, it is important to install the proper system if your ceiling temperatures may rise over 155 degrees Fahrenheit
Freezing – as with any pipe system that holds water, sprinkler systems may freeze in extreme weather. You can prevent damage by insulating the pipes or adding antifreeze.
Corrosion – like any other water-based system, your sprinkler pipes could be subject to corrosion. Annual inspections can diagnose any compromised areas.
Mechanical damage – if your system is properly installed or maintained, problems could arise. Mechanical damage can result from overly tightened fittings or errors during installation.
Human error – hanging items from sprinkler systems is one of the most common causes of malfunction.

It is important to know where sprinkler shut offs are located in the event that they are triggered. Shutting the water off as soon as possible can minimize damage and business interruption. At SERVPRO of Mobile County, we offer a FREE service to help you plan for unexpected events such as these. Our Emergency Ready Profile compiles all your important information regarding shut offs and emergency standards. Call us today at 251-343-0534 to schedule your consultation.

Causes of Commercial Water Damage

7/15/2019 (Permalink)

When it comes to your business, water damage can come in many shapes and forms. At SERVPRO of Mobile County, we talk a lot about being prepared for the unexpected. Our FREE Emergency Ready Profile service can help you prepare for what to do should disaster strike, but there are many ways you can proactively prevent water damage from ever occurring. One of the best ways to ensure you don’t experience a water loss in your business is to be informed. Knowing the most common causes can help you stay ahead of disaster. The top three sources of water damage in a commercial structure are:

Malfunctioning sprinkler systems
Broken pipes and plumbing
Backed up sewer lines

If you experience a water damage in your business, remember we are always Here to Help® 24/7. We are your commercial water damage specialists and can handle any size job, ANYTIME! Call us at 251-343-0534.

Summer Grilling Safety

6/5/2019 (Permalink)

Summer Grilling Safety

Summer is here and that means its time for lazy days, pool fun, beach time and of course, loads of grilling! Nothing says summer better than a barbecue with family and friends. At SERVPRO of Mobile County, we want to remind you to keep safety in mind while you enjoy all of the fun that comes with outdoor entertaining. Each year grilling accidents account for approximately $123 million in property damage. Nearly all of those losses resulted from structure fires with May through August being the peak months, accounting for nearly 50% of those fires. Here are some tips to keep you and your property safe while enjoying summer grilling fun.

Make sure to clean your grill regularly to prevent flammable buildup.
Keep grills away from structures including balconies and covered porches.
Check gas grills regularly for leaks or breaks in the lines.
Be sure fires are completely out before leaving the grill unattended.

Rising Water Bill?

6/5/2019 (Permalink)

Have you noticed a change in your water bill? It could be a slow climb or a sudden increase, but either way it may be an indicator that you have a water leak. One of the most common reasons for a large water loss is a hidden leak in pipes that may be concealed by walls, flooring or cabinets. If you notice a change in your water bill, you may want to take a closer look around your home for signs of hidden water leaks. Some things to look for are discoloration, bubbling or flaking paint, damp carpets, buckling or cupping wooden floors or a must smell. If the water leak has been going on for an extending period of time, you may already have mold which can result in a musty, “off” smell. The only way to detect the exact source is to use a moisture meter or cutting drywall. If you experience a water damage give SERVPRO of Mobile County a call and we can make it “Like it never even happened.”

Storm Response - Nebraska

4/11/2019 (Permalink)

In March of 2019, the crews at SERVPRO of Mobile County once again packed up and headed out to help those affected by Mother Nature’s fury. This time, we ventured to Nebraska and Iowa to help residents begin the recovery after catastrophic flooding occurred. A rare confluence of circumstances came together resulting in the epic floods. An extremely cold winter caused a buildup of ice and snow, as well as frozen impermeable ground layers and thick ice covering the waterways. A round of storms and warm weather rapidly melted the snow and ice producing enormous runoff in short periods of time. River ice broke into giant chunks, crashing into and compromising dams, levee systems and packing together to further jam waterways. It was an unbelievable combination of events, with each new one causing further problems. This “bomb cyclone” left behind more than $1.3 million in damages. In addition to roads, dams and other infrastructure it is estimated that more than 2,000 homes and nearly 400 business were damaged. Our prayers go out to all of those affected as they begin to rebuild. We were honored to serve you.

Vacation Prep - Preventing Water Damage

4/10/2019 (Permalink)

As we enter Spring and Summer, vacation season is officially in full swing. Kids are out of school and the weather is prime for creating family memories. We all do our best to make sure our home is safe while we are away. Exterior lighting, security systems and now days even smart phone operated appliances to keep away intruders. For more of us, water damage never crosses our mind. Did you know that a ½ inch supply line flows at a rate of 50 gallons of water per minute? Just for reference, a standard tub holds roughly 80 gallons of water. Imagine your bathtub completely emptying in your home every 2 minutes! Just imaging what damage could be done if this happens on the first day of your vacation and you don’t know until you arrive back home days later. At SERVPRO of Mobile County, we have seen the damage that can ensue. Not only flooding of the entire footprint of the home, but also mold. If left untreated, a water loss can cause mold growth to begin in as little as 24-48 hours. We recommend that as part of your pre-travel checklist, you add turning off the main water supply to your home. The best way to prevent disaster is to be prepared!

Mold Remediation Protocol

3/13/2019 (Permalink)

One common question we get from customers who suspect a mold issue is what exactly the remediation process will entail. The answer is, quite simply, we don’t know. The process for properly remediating mold can be different in each situation based on a variety of factors. When you call SERVPRO of Mobile County, we will schedule an inspection with one of our certified project managers. Once on-site, they will evaluate your situation based on all of the unique variables that can affect the remediation plan. Factors that may affect the treatment process include space affected, location within the structure and materials affected. We are IICRC certified and follow all OSHA guidelines to restore the health and safety of your living area or workspace. If you suspect a mold problem in your home or business, contact our offices today at 251-343-0534 to schedule an inspection.

Mold Mistakes

3/12/2019 (Permalink)

So, you found mold in your home or office and you need a professional to handle it, but how do you choose? It is important to always hire a professional remediation company to ensure that the mold issue is properly addressed. The biggest mistake you can make is not hiring qualified professionals – at SERVPRO of Mobile County, our technicians have undergone extensive training and received their IICRC certification. Here are some things to look out for during the process to make sure it is being handled in the right manner:

Proper containment – mold is spread very easily and the space where the work is being performed should have barriers up to prevent spreading
Leaving mold behind – even if all visible mold is removed, there could be mold in hidden spaces that has not been treated
Treatment – not treating the affected space to prevent future growth

If you suspect you may have a mold issue, give us a call to schedule an inspection today!

Odor Removal

2/18/2019 (Permalink)

If you have mold growth in your home or office, it may not always be visible. Often, the first telltale sign that you have a mold issue is a musty, damp smell. Mold likes to lurk in hidden spaces or nooks and crannies where it can’t be seen. It is common for leaks to occur behind walls or in concealed spaces. You may not know you have a problem until something smells “off” in your home. When you have a mold issue the first thing you want to do is call in a qualified mold specialist like SERVPRO of Mobile County to handle the issue. Our certified crews have been specifically trained and received IICRC certification in the proper methods to remediate mold growth and prevent future occurrences. Once the mold issue has been resolved, you may still be left with an unpleasant odor. SERVPRO of Mobile County also has the training and equipment to rid your home of the last reeking remnants of your mold damage! We can also take care of odors caused by pets, smoke or other contaminants. Contact us today for more information on our odor removal services.

Emergency Planning for Commercial Clients

2/7/2019 (Permalink)

Did you know that nearly 50% of businesses never reopen after a business interruption? As part of our menu of comprehensive commercial services, SERVPRO of Mobile County offers a free emergency planning utility known as the SERVPRO Emergency READY Program® (ERP). This exclusive service offers numerous benefits for our commercial clients in the event of an unforeseen disaster. The ERP can dramatically reduce downtime and costs associated with a water or fire loss. How does it work? Sales representatives provide free consultations to our clients and compile pertinent information into an easily accessible app for Apple and Android devices. The app includes detailed information on shut offs, photos, relevant contacts and even insurance information. At SERVPRO of Mobile County, we are ready for whatever happens and we developed our Emergency Ready Plan (ERP) to help make sure you are ready as well! If you would like to prepare your business before disaster strikes, call SERVPRO of Mobile County and ask to speak to your local sales representative.

Businesses Back on Track Faster

2/4/2019 (Permalink)

At SERVPRO of Mobile County, we are dedicated to helping our customers through some of the most difficult times they may face. When your business is interrupted by water or fire damage, we know how stressful the situation can be. We take our job very seriously and realize its not just about the cleanup. Its about the process and its about getting your business back on track as fast as possible. We provide 24/7 service and the fastest response times in the area. We guarantee that:

You will receive a call back within 15 minutes of calling our offices to report the loss.
Within 1 hour a first responder will be on-site to evaluate the situation.
Within 3 hours a crew will be on site to begin the mitigation process.

When it comes to commercial services, we don’t just take care of fire and water either. At SERVPRO of Mobile County, we offer a wide range of commercial services including mold remediation, biohazard cleanup and specialized cleaning. From standard carpet and tile cleaning to post-construction and customized cleaning packages, we offer services to fit a variety of needs. No job is too big or too tough for us to handle!

Cause and Effect

12/27/2018 (Permalink)

When you experience water damage in your home, it is important that you call in a qualified, professional mitigation company to properly handle the damage. Although it may look like something that you can easily handle yourself, there are hidden damages that can show up over time and have far reaching consequences. A little hidden moisture underneath flooring or behind the walls can easily create a domino effect of damage, such as buckling floors or even mold. It is important to also note that your insurance company may not cover those ensuing consequences if the water damage wasn’t properly mitigated by a qualified and licensed restoration company. At SERVPRO of Mobile County, all of our team members have undergone extensive training and are IICRC certified in the all areas of water damage mitigation. In addition to IICRC training, we participate in continued education on both the regional and national level as part of the SERVPRO franchise network. We are always up to date on the latest techniques and technologies to make water damage “Like it never even happened.” We will also work directly with your insurance company to alleviate that burden and stress for you. If you experience water damage, call the experts at SERVPRO of Mobile County at 251-343-0534.

Water Damage Culprits

12/12/2018 (Permalink)

Water damage in your home can cause unnecessary stress and expense. Nobody wants to have to deal with a water loss, but sometimes its unavoidable. At SERVPRO of Mobile County, we are always Here to Help® should the unexpected ever strike your home, but we want to help you minimize the risks of that happening. The first step is understanding what the most common causes of a water loss in a residential structure.

Toilets – faulty supply line/overflow
Washing machine – 50% caused by burst supply lines
Water Heaters – flush tank every six months and have inspection every 2 years
Plumbing lines
Sinks
Sump Pumps

If you are going on trips it is always a good idea to turn off the water to prevent major damage should anything occur while you are away. If you do experience water damage in your home call SERVPRO of Mobile County right away to minimize the damage.

Protecting Your Pipes

12/11/2018 (Permalink)

Although it could be 80 degrees on Christmas Day here in the South, that doesn’t mean we can forego cold weather preparation. Sure, you may think you will never need to know how to prevent frozen pipes, but weather can turn on a dime. In Mobile, it can change seasons between breakfast and lunch so, it is always better to be safe than sorry! At SERVPRO of Mobile County, we know that the best protection is to prepare for the unexpected. Preventing frozen pipes is easy to do and it could save you massive damage and outrageous expenses. Did you know that each year in the U. S., a quarter of a million people will have at least one or more rooms in their home affected by water due to frozen pipes? According to the Institute for Business and Home Safety, claims payments for those types of losses have totaled more than $4 billion collectively! Freezing pipes caused by cold weather is much easier to prepare for than other weather threats such as hurricanes, tornadoes, and flooding. Taking just a few simple steps can virtually guarantee that you won’t have water damage caused by frozen pipes. CLICK HERE to be taken to the Red Cross’ website for more information.

What To Do Until Help Arrives

12/10/2018 (Permalink)

Despite your best efforts to learn and implement precautions to prevent a water damage, it is often out of your control. At SERVPRO of Mobile County, we often talk about preparedness tips to prevent or minimize the impacts of a water loss situation. But we also want you to understand the best ways to reduce the impacts after the damage has occurred. Before doing anything you need to make sure that the home is safe to enter. After a catastrophic flood event there may be electrical hazards, structural safety issues and contaminated water present. However, after a water loss due to burst pipes, leaking water lines or other household causes, your first step would be to locate and stop the source of the loss. Wipe wood, furniture or other belongings to remove excess water. If possible, place styrofoam or wooden blocks underneath furniture to prevent it from sitting in standing water. Relocated smaller contents to an unaffected area of the house. Move any rugs or floor coverings as well. At SERVPRO of Mobile County, we guarantee that a technician will be on-site beginning work within 3 hours. Until help arrives, utilizing these tips could help you minimize costs and save contents after a water loss.

Its All In the Name

11/13/2018 (Permalink)

Choosing a company to take care of your home is a big decision. From insurance coverage to maintenance, pest control and remediation, you want to make sure you find the most qualified candidates to care for your investment. Often, choosing a remediation company can be a daunting task because the decision must be made after a stressful event such as fire or water damage. When you choose SERVPRO of Mobile County, you have the peace of mind that comes along with the SERVPRO name. For nearly 50 years, SERVPRO has been synonymous with remediation and restoration excellence. We have led the industry in innovation and customer satisfaction. We follow all IICRC standards and make sure our highly trained team is always up to date in all certification areas. SERVPRO of Mobile County is the clear choice when the unexpected happens, but don’t take our word for it! Check out our online reviews and see for yourself what your friends and neighbors have to say.

Our Team

11/13/2018 (Permalink)

At SERVPRO of Mobile County, we understand that equipment, knowledge and techniques are vital to providing great customer service. However, none of that matters without the team to stand behind it all. We are committed to providing our employees with ongoing education and certification opportunities to not only help them grow, but to help them provide better service to each of our customers. Knowledge is powerful in our line of work and we are lucky to have the support of a national franchise system that has been leading this industry for nearly five decades. This pool of wisdom allows us to draw from each other’s real-world experience and, combined with ongoing IICRC training and certification, truly gives us the leading edge. If you experience a fire or water damage, call SERVPRO of Mobile County.

We Have Seen it All

11/13/2018 (Permalink)

When it comes to handling water damage in the Mobile area, nobody has more experience than SERVPRO of Mobile County. Our experience means that we have seen it all and handled it all. From minor water damage from leaking pipes to full-fledged weather-related flooding situations and even catastrophic hurricane recovery, we have done it all. No job is too large or too complicated for our highly trained team to handle. Each one of our team members have been IICRC certified in water restoration and they are driven by our unique customer service principles. We understand that a water damage can be a traumatic experience, no matter the size. We have set procedures and systems in place to ensure we make the process as stress free as possible for our customers. At SERVPRO of Mobile County, it isn’t just about cleaning up. It’s about caring for and helping everyone that calls on us. If you experience a water loss in your home, give us a call at 251-343-0534.

Fast Response

11/13/2018 (Permalink)

When you are standing ankle deep in water in your home, you need help and you need it now! At SERVPRO of Mobile County, we are committed to providing you with the fastest response times available! As part of that commitment, we have developed our own policies and procedures to ensure that you are taken care of in a timely manner. We have set in place our 30/1/3 rule to guide our response and honor our quick service pledge. This rule means that you will receive a call back within 30 minutes of the initial call reporting the loss. Within an hour, one of our First Responders will be on-site to evaluate the situation and develop a treatment plan for your home. Finally, within 3 hours, our crews will be on-site to begin the mitigation process. When you call SERVPRO of Mobile County, you know you will receive the fastest service possible when you need it most!

Leaders in Fire Restoration

11/13/2018 (Permalink)

What makes SERVPRO of Mobile County a leader in fire restoration? For, starters we are part of a national franchise system that has set the standard in the industry. We are proud to be part of this networks serving the greater Mobile area because it means we can provide the best service possible to our clients. We understand each variable of a fire loss and we have the knowledge to develop the most effective treatment plan possible based on each customer’s needs. We have worked hard to expand our facilities and technologies to ensure that we can care for you during each step of the recovery. We can take care of everything from board ups and structure cleaning to packout, contents cleaning and storage. We have even invested in a state of the are Esporta machine that means we can now clean soft contents that would have previously been deemed unsalvageable. If you are ever faced with a fire in your home, SERVPRO of Mobile County wants you to know we truly are Here to help.®

Experts in Clean

11/13/2018 (Permalink)

At SERVPRO of Mobile County, we understand that cleaning needs come in all shapes and sizes. We offer a full range of specialized cleaning services to meet all of those unique needs. From carpet and tile cleanings to post construction cleaning, we have the experience, equipment and skilled team members to take care of it all. We also offer customized annual maintenance packages designed specifically for our commercial customers. You choose the services and frequency and eliminate the hassle of trying to decide on when tasks will be completed. Our Esporta washing system can clean a wide variety of textiles and soft contents, even those that may have been damaged by mold, soot or sewage. When you choose SERVPRO of Mobile County to handle your specialized cleaning services you get peace of mind knowing that you have the industry experts taking care of your needs. We have seen it all and cleaned it all!

Global Warming and Flood Forecasts

9/4/2018 (Permalink)

Global Warming and Flood Forecasts

Despite the torrential summer thunderstorms, we are accustomed to and the risk for tropical activity, Alabama doesn’t make the top 10 when it comes to states most at risk for future flooding. The National Oceanic and Atmospheric Administration (NOAA) recently published a report detailing the risk of flooding for each state due to effects of global warming. Sea levels have been rising over the last century due to warming ocean temperatures and melting land-based ice. The ramifications of this could include an inundation of coastal flooding; however, Alabama isn’t among the states that bear the greatest risk. This is because changing rain and snowfall patterns could also increase the risk of inland flooding. So what states could be affected by the influence of global warming? The top 10 most at-risk states as reported by NOAA (in rank order) are:

Florida
Louisiana
California
New Jersey
New York
Virginia
South Carolina
North Carolina
Georgia

For more information on climate change and its impact on flooding, visit NOAA’s website by CLICKING HERE. Remember, if you are ever impacted by a flood, SERVPRO of Mobile County is always just a phone call away. We are available 24/7, 365 days a year to help you with your water damage situation!

Out of the Blue

9/4/2018 (Permalink)

When the dark clouds roll in and thunder begins to boom, we all know it's time to take cover. As a rule, we have always been told, “if you can hear thunder, you can be struck by lightning.” You might think that you could never be struck by lightning on a beautiful blue-sky day, but this is a fallacy. The first thing to note is that there are different types of lightning. The most common type of lightning is what we would expect. It is “cloud to ground” lightning that you would see when those dark storm clouds appear. However, this is another lesser known phenomenon known as “positive lightning”. About one in twenty cloud to ground lightning bolts is positive lightning. These bolts originate in the tops of positively charged storm clouds and reverse the charge of typical lightning bolts. These bolts are far stronger than your typical lightning and can stretch out across the sky to strike nearly 10 miles from the origin of the storm. Although rare, this means that you could be struck “out of the blue”. At SERVPRO of Mobile County, we want to help you be more informed about all extremes of severe weather that you can encounter. Be aware of the weather conditions in your general area, not just directly above. To stay informed about current weather conditions, you might want to consider downloading a weather app on your smartphone or device. There are loads of resources out there. For more information on recommended weather apps, CLICK HERE.

Water Spouts and Tornadoes

9/4/2018 (Permalink)

Tornadoes are a common component of severe weather and they can bring immense destruction with them. Living in a coastal community, the threat of tornadoes is less than other regions of the nation, but with so much water surrounding us, waterspouts are a common occurrence. So, what’s the difference? Are water spouts just a tornado over water? To truly understand waterspouts, you must first know that they are broken down into two different categories. There are fair-weather waterspouts and tornadic waterspouts. Tornadic water spouts start from intense rotating thunderstorms and these are the most dangerous but fortunately, the least common. Fair weather waterspouts spring from slow moving developing storms and occur much more frequently. Both require high humidity and a warm water temperature to develop. It is important to remember that waterspouts can move over land and become a tornado. Alternately tornadoes can move from land to water and become waterspouts. Waterspouts are most common from late spring to early fall. If they do move over land they can still cause damage, though in general, not as extensive as a tornado that has developed over land. They are generally weaker by the time they reach land. If you are impacted by storm damage, SERVPRO of Mobile County is always “Here to help”. Contact us any time of the day or night at 251-343-0534.

Wind Coverage

8/23/2018 (Permalink)

Most of us take out a homeowner’s policy when we purchase our home. We often assume that everything is covered, but that is a misconception. At SERVPRO of Mobile County, we want to help you be better informed when it comes to protecting your home. There are many situations that aren’t covered by your average policy. Many homeowners don’t realize this until the damage has been done. In addition to flood and mold coverage, wind damage is often an additional rider that you must add to your policy. Even if your policy does cover wind damage that can be attributed to a natural disaster, there may be stipulations such as the age of the roof at the time of the event. It is important to know that each insurance carrier covers wind damage differently and it is important to discuss with your agent exactly what your policy covers. If you experience roof damage during a storm, call SERVPRO of Mobile County. We can help with temporary tarping until the restoration process can begin.

Let Us Handle the Worry

8/23/2018 (Permalink)

After a catastrophic storm event, you may feel like your life is in shambles. It can be overwhelming, stressful and confusing. Where do you begin to pick up the pieces? That is where SERVPRO of Mobile County can help! We have vast experience in handling storm situations. As part of SERVPRO’s national Disaster Recovery Team, we have traveled all over the country to help those in need. Not only does this mean we are experts in triaging damage and quickly creating plans of action, but we are familiar with the insurance process as well. As a preferred provider for numerous carriers, we know what they want and how to get the job done quickly. We will take the burden off you by acting as an intermediary between you and your insurance company for any claims that are covered. We also know that many flood claims resulting from storm situations may not be covered by insurance. We are here to help you through those situations too. When it comes to disaster recovery, SERVPRO of Mobile County wants to help you when you need it most. Let us handle the worry for you, so you can get your life back on track faster.

Lightning and Fire

8/23/2018 (Permalink)

It doesn’t have to be a catastrophic event to cause catastrophic damage! We all know that the weather here in Mobile can turn on a dime. This means that strong thunderstorms, with damaging winds and lightning can pop up on a moment’s notice. These storms often cause extensive damage especially when they are loaded with lightning. On average over 22,000 residential home fires are reported each year due to lightning strikes. These fires account for an average of nine deaths and nearly $451 million in property damage each year. The good news is that there are things that you can do to protect your home from lightning strikes. Click Here to find out how to protect your investment, and remember, should you ever experience a fire in your home, SERVPRO of Mobile County is always Here to Help.® We are available 24/7 to take care of your fire restoration needs!

Staying in the Know with SERVPRO of Mobile County

8/19/2018 (Permalink)

Severe weather can come out of nowhere. Here in Mobile, we are all too familiar with forceful pop up thunderstorms that can strike at any time, especially in the summer. How do you stay ready? Watching the weather while you are getting ready for the day, doesn’t always keep your prepared. With today’s technology there are a wide variety of ways to receive notifications and SERVPRO of Mobile County wants to make sure you are “Ready for whatever happens”. If you have your email linked to your mobile device and receive up to the minute notifications, this may be a great option for receiving severe weather alerts. If you are like many of us and don’t want to have to think emails when you aren’t at work, text messaging may be a better choice. Text messages area a great way to make sure you receive alerts. Just always make sure to go to your device settings and allow notifications. If you set your phone to do not disturb during certain hours, make sure that text message notifications from your platform of choice are set to allow. As far as what service you use, the options are almost limitless. From local news stations to national outlets such as NOAA and apps such as Weather Underground, the best thing to do is try them out and stick with the one that works best for your needs. For a listing of services that offer severe alerts via email and text, you can visit weather.gov by CLICKING HERE.

We Can Handle the Load

8/19/2018 (Permalink)

From hospitality to hospitals, SERVPRO of Mobile County has helped clients from all industries take care of their textile and laundry needs. As one of the only providers of the Esporta laundering system along the Gulf Coast, we have the technology and expertise to handle the load! No job is too big or too complex for us to tackle. The Esporta laundry machine is an innovative approach to traditional washing that provides options never available using traditional systems. The Esporta uses specifically formulated detergents based on the item being cleaned and the contaminant. We can even wash items affected by mold, sewage and soot. The results speak for themselves. The Esporta removes 99.9999% of contaminants. The size capacity and cleaning capabilities also mean that we can handle ANY size job. We have dedicated team members trained in all aspects of the Esporta laundry service to ensure the best results and fastest turn around times to meet all of your commercial needs. Contact us at 251-343-0534 today to learn more about our laundry services.

Commercial Fire Safety

8/13/2018 (Permalink)

We talk a lot about residential fires but at SERVPRO of Mobile County, we also handle a large volume of commercial fires. There are a variety of scenarios that you may encounter when discussing a fire in a commercial building. From multi-tenant buildings to schools and restaurants, there are a multitude of planning and safety tips we could cover. For the focus of this article we are going to concentrate on kitchen fires in the restaurant and hospitality industry. With large ovens, open flames, cooking oils, electrical equipment and the hustle and bustle of large numbers of employees, the fire hazards abound. According to the National Fire Protection Agency, nearly 8,000 establishments reported a fire every year, resulting in an annual average of nearly $246 million in property damage annually. A fire in your business can lead to lost productivity and revenue and we want to help you be better protected. Here are some safety tips to help protect your investment:

Install an automatic fire suppression system.
Keep portable fire extinguishers on hand as backup.
Schedule regular maintenance on electrical equipment.
Regularly inspect cooking systems for grease buildup.
Train your staff on proper use of fire extinguishers.
Store flammable liquids properly.
Be prepared: have an emergency plan in place.

SERVPRO of Mobile County also offers our FREE Emergency Ready Plan service to help you develop a customized emergency plan for your facility. Call us today at 251-343-0534 to schedule a consultation.

What is a Hurricane?

8/13/2018 (Permalink)

A hurricane is defined by the Merriam Webster Dictionary as “a tropical cyclone with winds of 74 mph hour or greater that occurs especially in the western Atlantic, that is usually accompanied by rain, thunder, and lightning, and that sometimes moves into temperate latitudes.” A cyclone is “a storm or system of winds that rotates about a system of low atmospheric pressure, advances at speeds of 20-30 mph and often brings heavy rain.” This means that a hurricane is always a cyclone, but a cyclone is not necessarily a hurricane. A cyclone can also be a typhoon or a tornado. Cyclones that occur in the North Atlantic, Caribbean and northeastern Pacific are known as hurricanes. The most active tropical-cyclone basin in the world is the Northwest Pacific and when these storms occur there, they are known as typhoons. In the Indian Ocean and South Pacific they are simply referred to as cyclones. No matter what they are called, they can all bring about devastating effects and SERVPRO of Mobile County wants you to know we will be Here to Help.® As a member of the SERVPRO Disaster Recovery Team, we have countless hours helping those affected by catastrophic events. From fires to floods and even hurricanes, we can handle it all!

What Mold Needs

8/13/2018 (Permalink)

Mold is that four letter word that nobody wants to hear when it comes to their home or business, yet it is more common that you might think. Mold is a natural occurrence in our environment and exists almost everywhere. It is relatively harmless unless the natural balance is unsettled allowing for uncontrolled growth. So how can you prevent it? The first step in prevention is understanding the “perfect environment” that would allow mold to flourish. To grow, mold only needs three main ingredients: food, moisture and optimum temperatures. Mold “feeds” on any organic substance, especially porous surfaces such as textiles. When combined with moisture and temperatures between 70 and 90 degrees, the conditions are perfect for an explosion of mold colonies. Knowledge is your best defense; however, you can’t always prevent mold growth. If you find that you have an issue with mold, contact SERVPRO of Mobile County at 251-343-0534 to schedule an inspection.

Choosing a Mold Remediation Specialist

8/13/2018 (Permalink)

If you experience a mold issue in your home or business, proper remediation is vital to preventing future problems. You may be asking yourself where to begin when it comes to choosing a qualified mold remediation company. As an IICRC certified mold remediation specialist, SERVPRO of Mobile County wants to help you know what to look for when choosing a restoration company. First, make sure that the company you choose can explain the remediation plan from start to finish. Once you have hired them to complete the project, you want to make sure that they are always wearing OSHA approved PPE (personal protective equipment). They should also take proper safety precautions when it comes to protecting areas of your home not affected by mold contamination. This means that they should be using approved materials such as plastic sheeting to prevent mold spores from migrating. Other equipment such as HEPA air scrubbers and vacuums, and commercial strength dehumidifiers may also be necessary. The best way to ensure that your home is restored to a safe and healthy environment is to hire a qualified a certified mold remediation expert. SERVPRO of Mobile County has years of experience and extensive training to ensure that they can help you with all your mold remediation needs. If you have mold concerns, contact us at 251-343-0534 to schedule a consultation.

Water Damage Deception

8/1/2018 (Permalink)

Commercial water damages have many aspects that make them unique from a residential cleanup. They usually encompass a much larger space, and involve multiple units or multi-floor facilities. At SERVPRO of Mobile County, we have the resources and skilled team members to handle any commercial job, no matter how large. We are also experts at the tricks water can often play in a large, multi-tenant building. Water is extremely sneaky and can often seep in between levels and walls within a large structure. We have state of the art tools to check every nook and cranny water can find to hide in. When you call SERVPRO of Mobile County to handle your water damage, you can rest assured that every last inch of your facility will be dried to preloss conditions!

Tips for Homeowners

8/1/2018 (Permalink)

When fire strikes, the recovery process can be overwhelming. It’s not an everyday situation and knowing what to do next can cause an enormous amount of stress. At SERVPRO of Mobile County we are always here to help when it comes to fire restoration, but also want to help prepare you for every step of the process. Here are some tips to ensure that you are “Ready for whatever happens”.

Before disaster strikes, you should be familiar with your insurance policy and coverage. Do you have replacement coverage for current market value or “actual cash value” that covers the depreciated cost of your belongings.
File your claim as quickly as possible following a fire loss.
Keep track of living expenses. All homeowners policies include a “loss of use clause”. This allows for you to be reimbursed for living expenses beyond what you would have spent were you still able to live in your home.

Recovering from a fire damage can be a long process and dealing with your insurance company can be stressful if you don’t have knowledge in hand.

Commercial Cleaning Experts

7/24/2018 (Permalink)

When it comes to cleaning your office or commercial workspace, having a regular janitorial service is great for the day to day maintenance, but for heavy duty situations you really need an expert. Whether it’s carpet and tile cleaning, duct cleaning or deodorization, SERVPRO of Mobile County can get the job done. Everyone knows we are experts in cleaning up after fire or water, but we are also highly trained in the specialized maintenance services that our commercial clients require. At North Mobile County, we have worked hard to set ourselves apart as the experts in commercial cleaning. As we like to say, “If we haven’t cleaned it or don’t know how to clean it, we will figure it out.” This approach to continually learning new skills to meet the needs of commercial and industrial businesses has led us to expand our services and gain the experience to truly be the best at what we do. From airplanes, to industrial warehouses and even textiles from work rigs, we have done it all. Give SERVPRO of Mobile County a call to find out more about how we can help you get your business in pristine condition.

iCat Inventory System

7/24/2018 (Permalink)

When you experience a fire in your home it can be a very traumatic situation. The stress is often intensified when you have to move out all of your belongings in order to begin the recovery process. At SERVPRO of Mobile County, our goal is to make this process as easy as possible for you. One way in which we do that is through our iCat inventory system. This electronic inventory tool allows us to catalog each item we pack up and note the location to ensure accurate tracking of your contents. Each item is photographed and receives a unique barcode as it is being packed by our crew. Once it is at our shop, the item is cleaned and receives a new label, allowing our team to place the item in the correct room upon its return to your home. During this entire process, you have the ability to view the contents through the web access and request any items that you may need during the cleanup. Using this innovative inventory process gives our customers piece of mind by knowing where their contents are at all times. It is just one more way that SERVPRO of Mobile County goes above to provide the best level of service for our customers.

Covered in Mold?

7/16/2018 (Permalink)

When your home is covered in mold, it is too late to ask if you are covered FOR mold. For most people who take out a homeowners policy, they don’t think of all the various scenarios that could cause damage in their home. There are often gaps in their coverage that go unnoticed until the unexpected occurs. Unfortunately, mold growth is commonly falls into this category. At SERVPRO of Mobile County, we want to help you be prepared before it’s too late. Mold coverage can vary from company to company and even policy to policy. So how do you know if you are covered? It’s very important to read your entire policy or go through it with your insurance agent. You should look closely at the specific language used especially in reference to the cause of the mold issue. Most policies have a long list of exclusions for the causes of mold. For example mold growth resulting from rot, corrosion, wear and tear, deterioration and neglect are some of the most common reasons that mold remediation may not be covered. The key to ensuring that you are protected is education and communication. There are many resources, such as United Policyholders, designed to help you learn more and empower you with the knowledge to know what questions to ask. Once you know what you want to ask, speak with your agent and communicate your concerns and/or questions. And as always, if you experience a mold issue in your home, contact SERVPRO of Mobile County at 251-343-0534 to schedule your inspection.

Commercial Losses and the SERVPRO Difference

7/16/2018 (Permalink)

When it comes to large commercial losses they often present many more challenges than a residential job. For most commercial water damages, the size and scale of the building alone means that there is much more area to be dried. Often the building involves multiple floors affected and displaced tenants or customers. At SERVPRO of Mobile County, we have the resources, knowledge and skilled team members to take care of any size commercial loss. We have spent years developing operating procedures and processes to ensure the fastest response times and most efficient treatment plans. The SERVPRO Difference means that your business is back up and running as quickly as possible. To further help minimize business interruption and damages associated with emergency situations, contact us today to learn more about our FREE Emergency Ready Program. We will develop a customized emergency plan for your business to help you prepare for the unexpected.

After the Storm

6/4/2018 (Permalink)

We will be here to help you through each step of the way.

At SERVPRO of Mobile County, we talk a lot about storm preparedness and what you can do to protect yourself and your property. What happens after the storm though, if your home or business does suffer damage? First, we want you to know that our teams are ready to roll out as soon as it is safe to help those affected. Our crews move in to the hardest hit areas and begin a triage process to assess damage, so that we can begin the cleanup process. Our project managers evaluate the impact and create a custom job plan based on each individual situation. We pride ourselves on fast response in order to mitigate the damage. Each scenario is different and we know that one plan of action does not suit all. Depending on a number of factors, the first steps may include tarping structures (if necessary), ripping out affected materials and setting up fans and dehumidifiers to begin the drying process. By starting the mitigation, we are able to help our clients reduce costs and prevent further damage. No matter what happens, know that SERVPRO of Mobile County is always here to help our customers after the storm clouds have cleared!

Heads or Tails

6/4/2018 (Permalink)

At SERVPRO of Mobile County, we know all too well that fire can be your worst enemy when it comes to your home. But there are two sides to this coin. Fire is also one of man’s greatest accomplishments and a necessary friend. Harnessing the power of fire for centuries has allowed for the evolution of our society. From cooking our food to powering industrial progress, fire has been instrumental in the development of our culture and our customs. As Spring gives way to summer that can be seen even more clearly as we embark on one of the greatest joys of summertime, backyard grilling. It’s about more than cooking...grilling is a custom. A way to gather friends and family, celebrate holidays and enjoy food, fellowship and fun. However; when you grilling your way through the “dog days” of summer, we would like to remind you to be safe and take the proper precautions to prevent any grill related disasters. According to FEMA statistics, grilling accounts for nearly 10 deaths and over $37 million in property loss each year in the United States. For ways to keep your fun times from going up in smoke click here for safety guidelines from the National Fire Protection Association.

Document Drying with SERVPRO of Mobile County

6/4/2018 (Permalink)

At SERVPRO of Mobile County, our goal is to be your one stop shop for any cleaning or restoration issue that may arise. We pride ourselves on being at the forefront of technologies and cleaning methods to fulfill this goal of being a premier restoration and cleaning company. We are continuously looking for innovative ways to save contents that would have previously been labeled as unsalvageable and discarded. One of the most amazing procedures we have in our arsenal is out document drying process. We have become such a digital world, that many of us don’t even think of all the paper items we have around our home or office that could be lost. Family heirlooms, historical photographs, maps or books. Many offices still have paper files that could contain vital information. Now, we can salvage these vital documents using a carefully controlled vacuum freeze-drying method. This same drying process is used by the Library of Congress and is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration. In many situations, your documents may not only be exposed to water, but also serious contaminants such as bacteria, viruses, pesticides to name a few. Not only do we dry your documents, but we also use a gamma irradiation process to ensure that your documents are safely and effectively sterilized.

Water Damage by Numbers

6/4/2018 (Permalink)

Whether it is a small loss or a complete flood situation, water damage is always an unsettling experience. Nearly 93% of all losses could have been prevented and we want to help you protect your home or business from the unexpected. From leaking pipes to a natural disaster, the term “water damage” can cover a variety of situations. It is important that you check your homeowner’s policy and truly understand your coverage limits. If you think it will never happen to you, think again. According to statistics set forth by the American Insurance Association, nearly 40% of current homeowners have experienced some form of a water damage loss. It is the second most common reason for filing an insurance claim in the United States and causes billions in property damage each year. The most common cause of water damage is completely preventable! Broken pipes and hoses from ice maker lines, dishwashers and washing machines are the number one culprit. Did you know that nearly 250 gallons of water can escape from a 1/8-inch crack in a typical household pipe in a 24-hour period? You can visit your local home improvement store to replace old pipes with new materials for an easy fix. Nobody can ever predict the future, but knowledge is always your best line of defense! If you experience water damage, remember that SERVPRO of Mobile County is available 24/7 to help…call us at 251-343-0534.

Crawfish for a Cause 2020

5/9/2018 (Permalink)

DIP Seafood knocks it out of the park every year with their delicious crawfish cooked up hot and fresh on-site!

Each year we have looked forward with anticipation and excitement to our annual charity event, Crawfish for a Cause. Over the event's 7 year history, we have raised over $50,000 cumulatively for local causes. For 2020, we were thrilled to be moving in a new direction, naming the City of Mobile Fire-Rescue Department's Firefighters Safety Foundation as a our beneficiary. Among other exciting changes, this was the first year that the event was to be held at the Arthur R. Outlaw Mobile Convention Center on May 16, 2020 from Noon until 3pm. However, due to the current COVID-19 pandemic, it is with heavy hearts that we must announce this year's event has been cancelled. We will not let this slow us down or lose momentum. We will simply use this as motivation to make Crawfish for a Cause 2021 our best in the history of the event!

Hurricane Preparedness

5/9/2018 (Permalink)

Are you prepared?

The flowers are blooming, the air is thick with humidity and pollen and school is just about to be out for the summer, you know what that means??? Well for us here along the Gulf Coast, it means it’s time to start thinking about hurricane season! Hurricane Season runs from June 1 through November 30 with the height of the season falling around the middle of September. Even though our minds are more focused on barbecues and beach trips, it is best to go ahead and create a plan so that you are fully prepared if Mother Nature turns her fury our way. If you aren’t sure of where to begin, there are lots of resources out there to help you find your way. A great place to start is Ready.gov and RedCross.org. These sites will help you create a supply list, communication plans and even design an evacuation plan should it be necessary. If you own a business, you can contact SERVPRO of Mobile County to create an Emergency Ready Profile. This is a free service that compiles vital emergency information, photographs of crucial shutoffs, and contacts into an easily accessible app form. Residential customers, you can create your own ERP by visiting clicking here. Having a plan in place can help you minimize damage and recovery times!

Did You Know

5/7/2018 (Permalink)

Of course everyone knows what mold is and most of us know the hazards that indoor mold growth can pose. Here at SERVPRO of Mobile County, we undergo extensive training in order to receive IICRC Certification in the remediation of mold. We like to think the knowledge this affords us, as well as our extensive experience in the field makes us an unstumpable foe. However; even the experts can learn something new each day. We like to stress the importance of continued growth and learning to our team members. In that spirit, we went on the hunt for some of the most interesting facts regarding mold that we could find. Did you know…

Mold isn’t so happy about happy meals....mold will not grow on a McDonald’s hamburger.
Mold damage can cause more than half a trillion dollars per year.
Mold produces VOCs (Volatile Organic Compounds)....this is what creates the "nasty" odors associated with mold

Commercial Mold Loss in Prichard, AL

3/13/2018 (Permalink)

Mold in Prichard, AL

It’s that four letter word that no home or business owner wants to hear….NO, not THAT four letter word! We are talking about Mold. And although it may not have been on the list of four letter words that your Mom told you not to say, it's just as nasty. Mold is a sneaky threat that can creep up on your home or business and ravage it before you even know its there. Here is a photo from a recent commercial loss that was handled by SERVPRO of Mobile County. As you can see there was some water damage that occurred from a roof leaf. The moisture and warm temperatures in the ceiling cavity created the perfect environment for mold growth. Left untreated this could have affected the entire building and become a much bigger problem. Thankfully these business owners called the experts at SERVPRO of Mobile County. We were able to effectively and safely treat the affected area and prevent future problems for our client.

More Than You Think

3/8/2018 (Permalink)

Everyone knows us for fire and water cleanup, but at SERVPRO of Mobile County we do so much more. We spend extensive time and resources training our team members to deal with a variety of complex cleanup situations. One of the areas that we focus on is known as Biohazard Cleanup. Often, even if people realize that we focus in this specialized area of cleaning they only associate it with human waste or sewage, but it can include more than you think. Some of the areas that we specialize in are:

Blood-borne pathogens
Sewage Backup
Arson/Vandalism

All of our technicians are IICRC certified in biohazard cleanup methods. This means we follow all OSHA, EPA, federal, state and local guidelines to ensure that we properly clean and dispose of all biohazard contaminants on site. Our team member are also trained to compassionately deal with customers who may be going through a very traumatic personal experience. Call us at 251-343-0534 for more information.

We Are Family

3/8/2018 (Permalink)

Over 150 plates and 30 Boston Butts Sold! Thank you to everyone who supported our SERVPRO family.

We Are Family! At SERVPRO of Mobile County we are so lucky to love the community we serve. We enjoy being able to give back through events such as Crawfish for a Cause and SERVPRO Serves: Feeding Firefighters. Supporting the greater Mobile area is an awesome honor, but it is even more amazing to be able to support a member of our very own SERVPRO of Mobile County Family! After one of our employees lost everything in a house fire, we immediately came together to raise funds, collect donations and do everything we could to help this special person get back on their feet. We hosted a BBQ event, selling plates and whole Boston Butts to raise money. It was truly humbling to see the community come together for us and give back to help one of our own. Thanks to the hard work of our employees and donations from local businesses and individuals, we were able to raise nearly $5,000 and a large assortment of household items and clothes. We are so grateful for your support!

Green Cleaning in Mobile, AL

3/4/2018 (Permalink)

Spring is means it’s time for the heavy duty scrubbing that we have neglected over the past few months. Do you dread the thought of all that cleaning? Maybe you don't know how to best clean certain areas or you don't have the proper tools to do the job. Whatever the case don't forget that green means clean! Let SERVPRO of Mobile County wipe your worries away and get your home or office in tip top shape to kick off the summer season. And you can rest assured that all of our cleaning methods are effective and safe for you, your home and our environment. When we say GREEN CLEANING, we aren’t just talking about the color of our uniforms! We will make it, "Like it never even happened."

Protecting Your Home from Mold

2/19/2018 (Permalink)

For most homeowners, mold isn’t something they think about until it is too late. They don’t realize that it’s often what you DON’T SEE that leads to a costly and worrisome battle with mold. Here at SERVPRO of Mobile County, we take pride in restoring homes after a loss, but we also want to help you prevent disasters before they occur. Mold is actually much more preventable than many other remediation disasters. Here are some tips to help you prevent mold growth in your home:

Keep the humidity level in your home low, preferably no more than 30-50%.
Use and maintain bathroom ventilation systems.
Use both air conditioners and de-humidifiers.
Use exhaust fans in bathrooms
Use exhaust fans when using appliances (stoves, dishwashers, etc.)
Routinely check indoor sources of moisture (leaky pipes, appliance hoses, faucets, toilets).
If you notice water or condensation, quickly pinpoint the source and repair
Check all entrances for leaks, stains, and odors.
Clean bathrooms with mold killing products like bleach and keep them dry.
Watch your water bill; if it is unusually high you may have a leak

Turn off your main water valve when you travel.

If you do suspect a mold problem in your home or business contact SERVPRO of Mobile County at 251-343-0534 to schedule an inspection!

Why Mold is a DIY Don't

2/19/2018 (Permalink)

For the weekend warrior, the slayer of Pinterest projects and the ruler of home renovation projects, the idea of hiring someone to do work for them is almost inconceivable. For them, their home is their most treasured possession and letting anyone else put their hands on their sacred space would be an unforgivable act. However; even for the most dedicated do it yourselfers, there are some home projects that are better left to the experts. One of those projects is mold. We have been asked more than a few times if it is safe to clean up household mold on your own. The answer is no. Not well, not if, not but, not maybe, but just NO. When you call in a certified company like SERVPRO of Mobile County, you are protecting not just your investment but your family, pets, friends and anyone else who enters your home. Why is it so important to call a qualified professional? Mold is a remediation process that involves many variables and a fluid plan of action to account for any unforeseen obstacles. Our team members have undergone extensive training to receive IICRC certification in mold remediation. We have specialized equipment and treatment solutions to eliminate mold and prevent regrowth or spreading in the future. Our team members also wear OSHA certified PPE gear to protect themselves and their health. We have the tools, resources and knowledge to get the job done. Don’t risk the health and safety of your family. If you have a mold issue call SERVPRO of Mobile County and let us help!

SERVPRO of Mobile County Knows Property Management

2/19/2018 (Permalink)

At SERVPRO of Mobile County, we work with a wide range of property managers. The term property management is defined as:

The process of managing property that is leased to a tenant. This includes handling all of the day-to-day activities that are centered around this specified property. Properties may include residential, commercial and/or industrial real estate including single family dwellings, apartment complexes, hotel facilities, condominium units and shopping centers.

We know that property management encompasses an exponentially large pool of possible remediation/maintenance scenarios. We have developed customized cleaning services to meet the needs of each vein of the property management industry. We have undergone additional training targeted towards facing the unique mitigation challenges that a large or multi-tenant property may present. And we are also in the business of operating a business, so most importantly we understand that downtime means revenue lost. We have the experience to get any job, no matter how large, done quickly and efficiently.

The SERVPRO Advantage-Esporta Washing System in Mobile, AL

2/13/2018 (Permalink)

At SERVPRO of Mobile County we offer a full range of services to meet the unique needs of each commercial client. One of the ways that we set ourselves apart from the competition when it comes to commercial cleaning services is our Esporta washing system. From laundry and lines to delicate drapes and textiles, the esporta can clean it all. Using a patented hydraulic quadrant system, this amazing system can even clean leather goods, sports equipment and so much more. Each item that is cleaned is washed in a unique mix of detergents specifically customized to the type of item and contaminant. The Esporta can clean items that would have been discarded using previous washing methods. From heavy soot and sewage to mold and mildew, the Esporta can effectively remove 99.999% of contaminants. If you have specialized cleaning needs, contact the experts at SERVPRO of Mobile County.

National Fire Awareness Week

2/6/2018 (Permalink)

Each February a week is set aside as National Burn Awareness Week. This week is dedicated to focusing on how we can help burn victims. One way that we can help those affected is to support the resources that are available to aid in their recovery. For 7 years, SERVPRO of Mobile County focused our efforts to help raise funds for our local burn center through our annual Crawfish for a Cause event. The USA Medical Center's Arnold J. Luterman Regional Burn Center is the only facility of its kind within a 250 mile radius to offer complete patient care from injury through recovery. This family friendly event offers all you can eat crawfish and beverages, live music and a silent auction. Tickets include all you can eat crawfish and beverages.

Are you Ready?

2/6/2018 (Permalink)

We all know that the best time to prepare for a disaster is before it happens. Having a plan of action in place can help us protect our property and our loved ones. In the insurance industry, the number of claims and claims costs can be drastically reduced when you give your customers the tools to minimize or prevent many common risks. Being prepared is especially important for property owners and businesses. Downtime means lost revenue and that have a big impact on your bottom line in 2018. Research has shown that as many as 50% of businesses never reopen after after experiencing a disaster. We can help get you ready for the unexpected in 2020. Call SERVPRO of Mobile County to schedule your FREE Emergency Ready Profile consultation. We come to you and put together a customized plan with all of the resources you need to get your customer or business ready for the unexpected. This no cost service gives you all of the tools you would need in a disaster situation at your fingertips. The entire plan is available in an easily accessible app form for all Apple and Android devices. Call us at 251-343-0534 for more information!

Crawfish for a Cause

1/4/2018 (Permalink)

We are honored to present a check The Arnold Luterman Burn Unit.

When it comes to property and contents affected by fire damage, the team at SERVPRO of Mobile County are experts at making it “Like it never even happened.” We know how devastating a fire can be and often it is much more than material belongings that are affected. What we do is just one step in the recovery process and we wanted to give back to others in our community that help care for victims of fire. This drove us to host our 1st Annual Crawfish for a Cause event back in 2014. What began as a humble crawfish dinner at a local restaurant has grown to a full scale family affair with over 400 in attendance last year! Over the event's history, we donated more than $50,000 to the USA Hospital's Arnold Luterman Burn Center. This facility is the only one of its kind within a 250 mile radius to offer life saving wound care for burn victims. Utilizing the latest technologies, their staff of amazing medical professionals provide complete care from injury through recovery. For 2020, we decided to move in a new direction to give to those who protect our community from fire on the front lines. We named the City of Mobile Fire-Rescue Department as our beneficiary. Unfortunately, we were forced to cancel this year's event due to the current COVID-19 pandemic. We are looking forward to making 2021 our biggest year yet to raise funds for these brave men and women that serve our community each day!

Magic of SERVPRO in Mobile, AL

1/4/2018 (Permalink)

On-site helping a business reopen their doors quickly.

Most consumers don’t understand the science of drying that is involved in water restoration. To many it is simply like magic. Their home is wet, the SERVPRO of Mobile County cavalry comes to the rescue in their green vans and it is dry. Damage seems to magically disappear, but the truth is much more involved than industry outsiders may realize. When you experience a water loss and call SERVPRO of Mobile County, the first thing we do upon arriving on the scene is to evaluate the situation. Utilizing exclusive DryBook Mobile technology, we key a variety of variables in to our tablets and formulate a customized plan of action based upon each customers’ unique situation. There are a multitude of factors that affect how we formulate our plan of attack. First, what category of water is involved? Clean water from a supply line, for example is handled completely differently than a sewage backup. The location of the affected areas and the materials involved contribute to the level of remediation versus replacement. The time of year, humidity levels and length of time the water sat also play a role in drying times. All of our first responders are Certified Water Restoration technicians who have extensive training in evaluating all of these variables to give our clients the best results. It may look like magic but it’s actually the science that makes SERVPRO the leader in the industry.

Fire Leads to Water

1/4/2018 (Permalink)

The leader in Fire and Water Restoration.

Fire restoration is our business. We are so glad that we can be there to help people put the pieces back together after a fire. There is so much more involved than simply repairing the damage and cleaning up the soot. Often times fire damage and water damage go hand in hand. Obviously the way to put out a fire is with water. As firefighters spray a blaze to put the flames out, many times contents that were not affected by the fire itself can end up as collateral damage. At SERVPRO of Mobile County, we have crews that have been highly trained and certified in both Fire Damage and Water Damage. From the moment we arrive on site, we communicate with our clients every step of the way and let them know exactly what to expect. A fire is a very traumatic and stressful experience and we realize we are there not only to clean up, but also to console our clients as much as we can. You can rest assured that from the packout process through the cleaning and delivery back to their homes, we will be there to assist with all of their questions and concerns. And our state of the art processes and technologies, including the Esporta washing system, means we can clean their contents better than ever before. From various soot damage to the formidable staining that soot and water can lead to, we can do it all.

How to Thaw your Pipes!

1/2/2018 (Permalink)

http://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/winter-storm/frozen-pipes

Fire Holiday Dinner

1/2/2018 (Permalink)

At SERVPRO of Mobile County we are proud to serve the greater Mobile area and we want to honor those who give so much to take care of our community. From this desire to give back, we developed our SERVPRO Serves: Feeding Firefighters program. As part of this program, we draw two lucky fire stations each month to receive lunch on us! During December, we took it a step further and provided home cooked holiday dinners to four fire stations. We whipped up holiday meals complete with all the trimmings to show our appreciation, but we felt like the ones being rewarded. We so enjoyed getting to know so many of our brave local firefighters and providing them with a small token of our thanks. We look forward to delivering many more meals in 2020. To keep up with our winners, be sure to follow us on Facebook and Twitter.

Are You Ready?

1/2/2018 (Permalink)

Call your SERVPRO Sales Rep for your Free ERP Plan set up.

We all know that the best time to prepare for a disaster is before it happens. Having a plan of action in place can help us protect our property and our loved ones. In the insurance industry, the number of claims costs can be drastically reduced when you give your customers the tools to minimize or prevent many common risks. Being prepared is especially important for property owners and businesses. Downtime means lost revenue and that can have a big impact on your bottom line. Research has shown that as many as 50% of businesses never reopen after experiencing a disaster. We can help you get ready for the unexpected! Call SERVPRO of Mobile County to schedule your FREE Emergency Ready Profile consultation. This no cost service gives you all of the tools you would need in a disaster situation right at your fingertips. The entire plan is available in an easily accessible app form for all Apple and Android devices. Call us at 251-343-0534 for more information.

When a Storm Hits, SERVPRO of Mobile County is Ready

12/27/2017 (Permalink)

Flood Damage in Mobile, AL

SERVPRO of Mobile County specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property after the storm.

Faster Response

Since we are locally owned and operated right here in Mobile Alabama, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams. Just in the past year alone, SERVPRO of Mobile County has assisted in the floods of Baton Rouge, Hurricane Harvey, Hurricane Nate and the flooding in Kansas City. SERVPRO of Mobile County is the leader in water and Storm Damage.

Water Damage Timeline

12/27/2017 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of North County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Mobile County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –251-343-0534

Water Damage Timeline

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.
Water is absorbed into walls, floors, upholstery, and belongings.
Furniture finishes may bleed, causing permanent staining on carpets.
Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.
Metal surfaces begin to tarnish.
Furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.
Doors, windows, and studs swell and warp.
Metal begins to rust and corrode.
Furniture warps and shows signs of mold.
Paint begins to blister.
Wood flooring swells and warps.
Serious biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Mobile County

SERVPRO of Mobile County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Can you Spot Water Damage?

12/12/2017 (Permalink)

We have specialized tools to help locate unnoticeable leaks

In general, a house is one of the biggest investments you will make in your lifetime. In order to protect that investment, you should vigilantly look out for household problems and address them before they worsen.

One such dreaded homeowner issue is water damage. If left unattended, residential water damage can detrimentally impact the structure or spawn other complications, including mold that poses a health risk to inhabitants. Here are several methods for detecting water damage within your house.

1. Check the Floors
No matter what kind of flooring you have, it will manifest signs of water damage. For tile and wood, look for cracked, buckling or warped flooring. When it comes to carpet, be wary of damp spots, gradual rises, soft spots or the smell of mold and dampness.

2. Look for Stains
Water stains on the floor around the bathtub, toilet or sink, as well as stains on ceilings and walls, are some of the most obvious signs of water damage. Unusual stains could indicate there is a leaky pipe or drain inside the wall. Cracks in the drywall or areas that appear swollen and are soft to touch also may signify trouble. Peeling paint is another sign of loose water within wall spaces. As the drywall gets saturated, paint can lose adhesion.

3. Inspect Outside
Observe the exterior of your house. What you want to look for are pools of standing water that can indicate poor drainage in the yard, gutter spouts that aren’t transporting water far enough from the house or leaky rain gutters. Any of those issues could threaten the foundation of your house. Additionally, common signs of water damage on the roof may include pools of water; cracked, curled or missing shingles; or broken flashing.

4. Watch for Rust and Mold
Inspect your water heater and check for rust on the tank or damp spots on the floor. A rusted tank could indicate a slow leak. Additionally, corrosion around pipe connections could be caused by water seepage. Visual signs of active mold growth mean moisture is contacting microscopic mold spores, often in the nooks and crannies of your home. Finally, don’t rely solely on sight. When water stagnates, mold and bacteria can grow, producing a musty, unpleasant smell.

Ready for Whatever Happens

9/5/2017 (Permalink)

At SERVPRO of Mobile County, our job is all about being “ready for whatever happens.” Our whole business is driven by and centered around emergency situations. From small water leaks to large catastrophic storms we have a plan in place to ensure our clients are taken care of quickly and efficiently. September is National Preparedness Month and it serves as a great reminder of the importance of having an emergency plan in place. You should always hope for the best, but prepare for the worst. Although it is our business, many people don’t think about making emergency preparations for their home and family until it is too late. SERVPRO has partnered with the Red Cross to provide resources to help you get your plans in place. For even more resources and tips, you can also check out https://www.ready.gov/september. Nobody can predict the future, but they can prepare for the unexpected. Having a plan in place can ensure safety and help you recover faster!

Disaster Preparedness

9/5/2017 (Permalink)

Hurricane Season officially runs June through November. As everyone’s thoughts turn to hurricane preparedness during this time, we want you to know that your local SERVPRO is ready for “whatever happens”. We have worked extensively to develop advanced response systems, to ensure that we are always “faster to any size disaster”. Our highly trained team members are ready to move 24/7 to help when it is needed most. In the event of catastrophic situations, we have a team of over 1600 franchises that make up our Disaster Response Network. They can provide support and added resources to help us aid clients in the event of a natural disaster. At SERVPRO of Mobile County, we have seen it all and we know that being prepared is the first step in minimizing damage to your home or business. The first step is to develop an emergency plan for your property and have all the supplies on hand to ride out a storm and the aftermath. Also make sure you have nailed down any evacuation plans and set up a family communication plan should you happen to get separated during a storm. If you own a business, call us today to set up a consultation for your FREE Emergency Ready Profile to reduce damage and minimize down time.

Ready for Whatever Happens

8/24/2017 (Permalink)

At SERVPRO of North Mobile County, our job is all about being “ready for whatever happens.” Our whole business is driven by and centered around emergency situations. From small water leaks to large catastrophic storms we have a plan in place to ensure our clients are taken care of quickly and efficiently. September is National Preparedness Month and it serves as a great reminder of the importance of having an emergency plan in place. You should always hope for the best, but prepare for the worst. Although it is our business, many people don’t think about making emergency preparations for their home and family until it is too late. SERVPRO has partnered with the Red Cross to provide resources to help you get your plans in place. For even more resources and tips, you can also check out https://www.ready.gov/september. Nobody can predict the future, but they can prepare for the unexpected. Having a plan in place can ensure safety and help you recover faster!

Commercial ERP Plan

8/23/2017 (Permalink)

We offer a full range of service options geared towards our commercial clients’ needs. From scheduled maintenance plans to mold, fire and water mitigation, we are here to help. We have strategically developed procedures and systems to ensure that no job is too big for us to handle. We truly want to be your "one stop." If it needs to be cleaned, maintained, or restored; we can do it. We also offer an amazing free service to help you prepare for the unexpected and protect your company. Did you know that nearly 50% of businesses never reopen after a business interruption? We understand how critical it is to be prepared and we developed our Emergency Ready Plan (ERP) to help make sure you are “Ready for whatever happens”. Our ERP is designed to help you quickly and easily access crucial information in the event of an emergency. From everyday disasters to catastrophic events, the SERVPRO Ready Plan app puts everything you need at your fingertips. You can easily manage the situation and, with the help of our SERVPRO team, get back on track faster. Together we can reduce downtime and make it “Like it never even happened.” Call us today to schedule your FREE Emergency Ready Plan consultation. Our Sales Reps at SERVPRO of Mobile County will be pleased to walk you through the process.

Residential Fire

8/23/2017 (Permalink)

Fire is one of our most valuable resources. We use it to cook our food, heat our homes, power our world and so much more. However, when it comes to our homes, fire can also be one of our worst enemies. Each year, according to the National Fire Protection Agency (NFPA), nearly 358,300 home-owners experience a fire. Nearly, $10.3 billion in property damage and 3,280 deaths were due to residential fires in 2015 alone. Residential fires accounted for three-quarters of all structure fires during 2015. At SERVPRO of Mobile County, we have seen first-hand the devastation that fire can cause. We take pride in helping customers get their lives back on track in the wake of a disaster; but our wish is that they never go through that experience. Knowledge is power when it comes to prevention and we want to share information that can help you protect your home. Cooking is the leading cause of residential fires followed by home heating. When cooking be sure to never leave anything on or near the stove and use caution when frying. If you have central heating, make sure to have ducts cleaned regularly to prevent buildup and reduce the chance of fire. Dryer vents should also be cleaned annually. Clothes dryers cause an estimated 2,900 fires each year, causing over $35 million in property losses. Call us today to schedule your HVAC or dryer vent cleaning and protect your home.

Why SERVPRO of Mobile County is the Leader in Storm Recovery

8/23/2017 (Permalink)

Living here along the Gulf Coast, we are all familiar with natural disasters and the havoc they can wreak. We have seen the fury of hurricanes, bringing with them damaging winds, flooding rains and rising waters. After the storm has passed and the clouds have cleared, everyone moves into cleanup mode. But with such widespread damage affecting so many, who do you call to help? At SERVPRO of Mobile County, we have developed a strategic process and triage system to ensure that we are there to help when you need it most. At the local level, we have developed standard operating procedures to ensure that we are ready to roll and help our customers quickly. We work closely with all insurance companies to make sure that we get your life back on track as soon as possible. We have the manpower, the training, and the resources to make it "Like it never even happened.” In the event of a catastrophic situation, such as a hurricane or other natural disaster, we also have a highly trained system of back up support to ensure we are there for our clients. Our national network includes over 1700 strategically located franchises, trained and certified in storm cleanup. We come together to set up mobile command units where we can dispatch crews to assist in our efforts and ensure nobody is left waiting. Our commitment to being the best in the industry is unwavering and we are always ready to help when you need it most.

Caring for Your Contents

8/20/2017 (Permalink)

A fire can be one of the most stressful situations you will ever experience as a homeowner. Even a small fire can have widespread effects. Multiple areas of your home may be damaged by the soot residue and odor. You may even be uprooted and forced to live in a hotel or other temporary housing as the cleanup begins. At SERVPRO of Mobile County, we know how stressful this can be and want to reassure you that we will care for your contents as if they were our own. In many cases, it is more secure and cost-efficient to bring your contents to our facilities to be cleaned. Your items are carefully cataloged, packed securely and brought to our climate controlled warehouse to await cleaning. We then use our state of the art ultrasonic cleaning system to remove all soot staining and smell before repacking. If necessary, contents can be stored at our facility until you are back in your home. You can rest easy knowing your belongings are well cared for as you focus on putting your life back together.

Mold Myth

8/20/2017 (Permalink)

Despite the myths perpetuated by the media in recent years, it is impossible to tell what types of mold are dangerous simply by looking at the color. The so called “killer black mold” that made headlines for its dangerous health effects was Stachybotrys. Mold has been around for millions of years and there is almost always a small amount of mold in the air and on many surfaces. All mold has the same biological structure, consisting of millions of tiny spores that bind together to create colonies. These spores are what give each variant of mold its unique coloring. Colors can range from black and brown to green, orange and yellow. When disturbed, the colonies release spores into the air, which can affect those with allergies, asthma, chronic lung illnesses or compromised immune systems. In those healthy individuals with normal immune systems, the effects are much milder. More severe health effects attributed to what became known as killer black mold have not been proven according to the CDC (Centers for Disease Control). All mold should be treated immediately as the long-term ramifications can be much more detrimental than short term exposure. Mold growth should always be remediated by a trained, certified professional to properly treat the problem and avoid further spreading of the issue. Here at SERVPRO of Mobile County, our technicians have been trained and certified in Mold Remediation and we follow IICRC and OSHA standards to ensure that your home is safe, healthy and mold free.

Mold and Textile

8/20/2017 (Permalink)

In the past, textiles affected by mold or sewage were often labeled as unsalvageable and simply tossed away. Now, thanks to the advanced technology of the Esporta Washing System, this is no longer the case. The Esporta offers a one of a kind clean by utilizing a four-quadrant system and specially formulated cleaning solvents. This innovative process allows us to remove 99.9999 percent of contaminants, which is equivalent to food grade quality. Historically washing machines used a system of agitation and standard cleaning solutions to beat items against each other and “grind” out the contaminants. The Esporta has a unique system of chambers that hold the contents securely while water and cleaning solutions are pushed through the chamber, flushing out the contaminants. This allows us to clean a wider variety of items, from leather goods to porcelain dolls. The Esporta also uses a unique blend of solutions that are adjusted for each item based on the contaminant, the level of contamination, and the type of item being cleaned. Benefits include minimized claims costs, reduced claim turnaround time and increased customer satisfaction. This revolutionary system is exclusive to the restoration industry and SERVPRO of Mobile County are proud to be the only provider along the Gulf Coast.

What Matters Most- STORM

8/20/2017 (Permalink)

2 SERVPRO technicians green words say water damage

At SERVPRO of Mobile County, we feel blessed to be a part of the national network that makes up our Disaster Recovery Team. It has been our honor to serve with SERVPROs from around the country to help so many in the wake of devastating natural disasters. Since joining the Disaster Recovery network, we have been able to assist in cleanup efforts following Hurricane Sandy and the floods in Baton Rouge, Houston and Kansas. We know that what we do means so much to those that we help, but it means so much more to us. The human connections we have made during these situations are permanently etched in our memories and our hearts. These people, who are going through the hardest of times have given us beautiful reminders of the strength of the human spirit. We were truly humbled by the tenacity, the courage and the optimism that we witnessed. Being part of storm team has helped us more than those that were in need. It has been a great reminder of what matters most!

Is Your Business Prepared for a Disaster?

8/13/2017 (Permalink)

We offer a full range of service options geared towards our commercial clients’ needs. From scheduled maintenance plans to mold, fire and water mitigation, we are here to help. We have strategically developed procedures and systems to ensure that no job is too big for us to handle. We truly want to be your "one stop." If it needs to be cleaned, maintained, or restored; we can do it. We also offer an amazing free service to help you prepare for the unexpected and protect your company. Did you know that nearly 50% of businesses never reopen after a business interruption? We understand how critical it is to be prepared and we developed our Emergency Ready Plan (ERP) to help make sure you are “Ready for whatever happens”. Our ERP is designed to help you quickly and easily access crucial information in the event of an emergency. From everyday disasters to catastrophic events, the SERVPRO Ready Plan app puts everything you need at your fingertips. You can easily manage the situation and, with the help of our teams at SERVPRO of Mobile County, get back on track faster. Together we can reduce downtime and make it “Like it never even happened.” Call us today to schedule your FREE Emergency Ready Plan consultation. 251-343-0534

The Costly Effects of a Fire

8/13/2017 (Permalink)

Minimizing Secondary Soot and Smoke Damages

7/26/2017 (Permalink)

Minimizing Secondary Soot and Smoke Damages

DO:

Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
Brush vacuum loose soot particles from upholstery, drapes and carpet.
Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
If electricity is off, empty freezer and refrigerator completely and prop doors open.
Clean and protect chrome on kitchen and bathroom faucets, trim and appliances with light coating of Vaseline or oil.
Wash house plants on both sides of leaves.
Change HVAC filter.
Tape double layers of cheesecloth over air registers.

DON’T:

Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of Mobile County.
Don't attempt to clean any electrical appliances, TV sets, radios, etc. that may have been close to fire, heat or water without first consulting an authorized repair service.
Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water. They may have been contaminated.
Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Even if your property didn’t suffer fire damage, there may be soot particles and residues left to clean up. If cleaned improperly, the odor and effects can linger long after the fire has been extinguished. From the structure itself to the contents inside SERVPRO of Mobile County utilizes the latest technology and training to, make it "Like it never even happened."

Commercial Maintenance Plan

7/17/2017 (Permalink)

Summer is also a great time to make sure you have an annual maintenance plan in place for your business. Take advantage of the slower pace of summer and have us come out to set up a strategic plan to tackle the routine maintenance services that keep popping up on your to-do list. We will develop a customized plan based on your needs and budget requirements. We handle everything for you and set up recurring appointments based on your schedule. Call us today to set up your FREE consultation. For a complete listing of the commercial cleaning services we offer view our website. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO of Mobile County to make your space look its very best.

Why We Don't Test For Mold?

7/14/2017 (Permalink)

Most people think a company that remediates mold would also do the testing of mold? Here at SERVPRO of Mobile County, we do not, and this is why:

Given we are a Cleaning and Remediation Company, we have determined being a certified Industrial Hygienist (IH) is veering too far from our profession. Mold remediation and mold testing require different sets of training, certifications, and professional equipment. For remediation purposes, the Institute of Inspection Cleaning and Restoration Certification (IICRC) offers a course called Applied Microbial Remediation Technician. In this course, technicians learn how to properly remediate mold, not test for it. For testing purposes, you must have a 4 year bachelor’s degree in the particular field as well as specific IH courses. We are trained professionals in remediating your mold concerns and that is where we focus our expertise.

In addition, a company that does both testing and remediation of mold could potentially be perceived to be skewing test results and protocols to serve their own needs (i.e. - to provide their own “passing” remediation status or inflate a remediation protocol to increase the cost of the job). To avoid this, we not only have another company do the testing, but we also have the customer call in the IH rather than bringing them in ourselves as a subcontractor of our services. This ensures that the IH is working for the customer’s best interest. At SERVPRO of Mobile Northwest, we make sure our customers can be fully confident they are receiving the most ethical and trustworthy service.

So what do you do if you find Mold?

If you believe that you have a mold problem, contact SERVPRO of Mobile County to evaluate your site and assess the source and extent of the issue. We will provide you with a written assessment of our findings and recommendations of next steps. If the mold issue is severe enough, your next step may be to contact an Industrial Hygienist. The IH will test the area for mold and create a remediation protocol and report with their findings. Adhering to the protocol from the IH, we will properly remediate the site to ensure a return your home or business to preloss condition.

Hurricane Season 2020

6/26/2017 (Permalink)

Hurricane Season officially arrives each year on June 1 and ends on June 30. As everyone’s thoughts turn to hurricane preparedness during that time of the year, we want you to know that SERVPRO of Mobile County is ready for “whatever happens”. We have worked extensively to develop advanced response systems, to ensure that we are always “faster to any size disaster”. Our highly trained team members are ready to move 24/7 to help when it is needed most. In the event of catastrophic situations, we have a team of over 1600 franchises that make up our Disaster Response Network. They can provide support and added resources to help us aid clients in the event of a natural disaster. At SERVPRO of Mobile County, we have seen it all and we know that being prepared is the first step in minimizing damage to your home or business. The first step is to develop an emergency plan for your property and have all the supplies on hand to ride out a storm and the aftermath. Also make sure you have nailed down any evacuation plans and set up a family communication plan should you happen to get separated during a storm. If you own a business, call us today to set up a consultation for your FREE Emergency Ready Profile to reduce damage and minimize down time.

What to Do with Water Damage?

6/25/2017 (Permalink)

If you experience water damage, give SERVPRO of Mobile County a call. We are available 24/7 and guarantee the fastest response times around. No matter what time of day or night you call us, we will return your call within 15 minutes. Within one hour a first responder will be on-site to evaluate the damage and determine a treatment plan. Within 3 hours, we will have a crew and equipment on at your home or business to begin the cleanup process. Time is of the essence when it comes to handling water damage. The faster the work begins, the greater the chances of salvaging certain materials. Our team members are IICRC certified in Water Restoration and Advanced Structural Drying. They have the training and knowledge to handle any situation from residential to commercial. Our fleet of vehicles and large inventory of drying equipment also means that they have the resources to take care of any size loss! Whether its a flooded room or a flooded warehouse, we can make it "Like it never even happened."

Who Do You Call After The Fire Trucks Have Left?

6/25/2017 (Permalink)

SERVPRO cleans up the fire damage left behind from brutal flames, smoke and that lifesaving fire hose.

Did you know SERVPRO of Mobile County cleans up all the chaos after the firemen leave your home? We clean the fire damage left behind from the brutal flames, smoke, soot, water and fire retardant. After the smoke clears, we are there to start putting the pieces back together. At our initial assessment, we determine the affected areas and create a custom plan for cleaning the structure as well as any contents that may have been affected. Contents that are damaged may be cleaned on-site or packed and moved to our climate controlled warehouse to await cleaning. As items are packed they are logged with our iCat electronic inventory system. This allows us to quickly know track the items quickly and accurately. After being cleaned at our facilities, they are packed back into boxes and stored to await delivery to your home. We handle every step of the process for you, so that you can focus on getting your home and your family!

If you have suffered from a fire damage or smoke damage and do not know who to turn to, call SERVPRO today. 343-0534

We will walk you through the process every step of the way, and make it "Like it never even happened."

Wood Floors After Water Damage

6/24/2017 (Permalink)

If you have water damage at home, call SERVPRO of Mobile County. Water Damage Cleanup is not a to do it yourself situation. Having IICRC Certified experts on-site means that we have expert techniques and tools to salvage many items that would be lost without the proper know how. warped hardwood floors are a great example. We have specialized floor drying systems that help pull moisture from within the wood itself as well as a range of air movers and dehumidifiers to create a customer drying plan based on the affected space and materials. It is important that you call us as soon as possible. The quicker we arrive on-site to begin the extraction and mitigation, the greater the chances that we can save your hardwoods. Here are some things you can do until we arrive:

Remove as many wet items including rugs and furniture if possible. You can use towels are rags to dry up as much of the excess water as you can. Place fans in the rooms to keep the air moving and if you have a dehumidifier on hand, place it in the affected area. Opening windows may also help if it is not hot or humid outside.

If you experience water damage, SERVPRO of Mobile County is always just a phone call away at 251-343-0534.

Mold In My Summer Rental

5/9/2017 (Permalink)

Did you unlock your front door of your summer rental and smell a musty odor?

Every year home owners from all over come back to their Dauphin Island or Mobile Bay rental unit, and find the horrible smell of mold and mildew has taken over their awesome condos and vacation homes.

One quick tip to help avoid arriving to the unwelcome smell of musky mold and mildew is to use the Air Conditioners and Dehumidifiers. If you have the luxury of being able to check in on your unit during the off season, then the air conditioning and dehumidifiers can really help you keep your unit dry.

If you do not have the ability to monitor your vacation home everyday in the off season, call SERVPRO of Mobile County a few days to a week before you plan on opening the unit back up. We can fix your mold issues and have you enjoying your property in no time! 251-343-0534

Professional Hoarding Services

3/15/2017 (Permalink)

When discovering a hoarding situation at a home of a family member or friend, it is necessary to find the right professional help to assist with the dilemma. You need a company that specializes in cleaning services from packing to biohazard cleaning. SERVPRO of Mobile County is first call you should make. Here are the top reasons why you should call SERVPRO.

Ensure Safe Removal of Items

Hoarders typically collect excessive amount of items, including newspapers to trash. As these items pile up in a home. This can create a serious safety hazard, plus offer an environment for unwanted pests. It is best to hire a company with knowledge to remove the debris in a safe manner.

Avoid Contact with Hazardous Materials

Hoarder homes become a breeding ground not only for pests, but for possible unsafe pathogens. During a cleanup, proper protective equipment should be worn to protect the body. SERVPRO of Mobile County has the necessary tools to safely complete the job.

Perform Complete and Thorough Cleaning

SERVPRO of Mobile County has the knowledge and resources to restore the home to a nearly pristine condition. By doing so, the company will provide a safe living environment for all that reside in the home.

We will make it, “Like it never even happened.”

Who can restore important documents and paperwork for medical records or legal proceedings in Mobile County?

2/19/2017 (Permalink)

We can save your records and paperwork after a disaster.

SERVPRO can!

SERVPRO of Mobile County uses a process called Sublimation when saving your important documents. What we do is first stabilize your records by freezing them and then inventory or cataloging takes place.

The actual process of sublimation is a freeze drying procedure that causes the ice in the frozen documents to convert directly to vapor using a combination of temperature control and pressure. The vapor is then immediately extracted which allows the vapor to bypass the liquid state and ensures your document will be dry.

Most documents will never look brand new again, but the document restoration service SERVPRO provides does produce a usable document that can then be restored or filed and reused in its original capacity.

For your document restoration needs in Mobile, call SERVPRO of Mobile County today! 251-343-0534

We will make it, "Like it never even happened."

We Can Handle It All!

2/9/2017 (Permalink)

No commercial water cleanup job is too big for SERVPRO!

They are right there in plain sight...in hotels, offices, retail spaces we frequent. They are easily seen but we rarely notice them. They quietly sit, causing no problems until you accidentally set them off. What are we talking about? Why commercial sprinkler systems of course! Most are fixed to the ceiling so it seems like it would be a rare event, but they are set off by accident quite frequently. When it occurs, it usually results in a substantial water damage situation that requires an arsenal of equipment and clean up crews.

SERVPRO of Mobile County has the capacity to handle any sized water damage even gigantic factories, warehouses and office buildings.

Our team is IICRC Certified and trained to do the job quickly to minimize business downtime.

Call SERVPRO of Mobile County today for your commercial water cleanup! 251-343-0534.

We are here to make it, "Like it never even happened."

Sewage Cleanup

1/5/2017 (Permalink)

Did you know that SERVPRO of Mobile County also cleans up sewage backups?

Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO of Mobile County team members have specialized training and equipment to quickly and safely clean contaminants like sewage.

Water damage can be classified by the three types of contaminated water. SERVPRO of Mobile County technicians will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

Water from a clean source like a broken water line
If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

May contain bacteria and viruses
Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

May contain untreated sewage, harsh chemicals, and microbes
Water from flooding rivers or sewer backup

SERVPRO Water Mitigation Process

12/21/2016 (Permalink)

SERVPRO of Mobile County can provide a solution to your property's (regardless of whether it's your home or business) water damage needs.

- Uniformed employees will arrive on-site usually within four hours of notification to begin providing a resolution to the water damage situation

- Technicians communicate their assessment with the property manager or owner in detail before beginning the cleanup and restoration process

- Professionals utilize industry guidelines, knowledge, training and industrial equipment to examine the extent of the damage

- Restoration services include moisture detection, water extraction, dehumidification and contents inventory

- Closing the event work order in a timely manner through electronic claims reporting, consistent communication and professional restoration techniques

- SERVPRO of Mobile County is available 24 hours a day, 365 days a year. Contact us at 251-343-0534.

Why Choose SERVPRO...

12/21/2016 (Permalink)

At SERVPRO of Mobile County, all of our employees that enter your home are trained to safely clean and restore your home or business after it's faced a loss.

Below are the steps that we take for Cleaning and Restoring Your Home or Business in regards to a water loss:

- Identify the Source/ Type of Water

- Measure Temperature and Humidity for Drying Analysis

- Survey the Extent of Damage and Inspect the Premises for Hidden Moisture

- Perform Emergency Water Extraction

- Move and Block furniture and Contents

- Inspect Carpet Pad/Carpet and Provide Service

- Apply Necessary Treatments (Disinfectants/Deodorization)

- Utilize Advanced Drying and Monitoring Equipment

- Dispose of Refuse

All of our technicians are IICRC certified and have extensive knowledge about our services and equipment. Even if we can’t do the job we will help in finding a service who can handle it.

The Dangers of Mold and why SERVPRO of Mobile County is the Fastest and Best

12/1/2016 (Permalink)

You have just found mold in your home or business! The first question everyone asks is, who do you call? There are many mold remediation companies in our area, but the one true difference between them all is, SERVPRO of Mobile County has the FASTEST response time and the highest standards. Your health and safety are our primary concern.

Did you know in as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Mobile County has the training, protective gear, and specialized equipment necessary to handle your mold problem. Down to every square inch, SERVPRO of Mobile County will make sure your home or business is eradicated of all the mold and find the source of the problem.

Have a Mold Problem? Call us at 251-343-0534.

If you have a mold problem in your home or business, your primary focus should be safety:

Significant mold growth can occur in 48-72 hours.
Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

Stay out of affected areas.
Turn off the HVAC system and fans.
Contact SERVPRO of Mobile County at 251-343-0534 for professional mold remediation services.

What NOT to Do:

Don’t touch or disturb the mold.
Don’t blow air across any surfaces with visible or suspected mold growth.
Don’t attempt to dry the area yourself.
Don’t spray bleach or other disinfectants on the mold.

Minimizing Water Damage - Quick Response

12/1/2016 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Mobile County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Need Emergency Service? Call Us 24/7 –251-343-0534

Water Damage Timeline

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.
Water is absorbed into walls, floors, upholstery, and belongings.
Furniture finishes may bleed, causing permanent staining on carpets.
Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.
Metal surfaces begin to tarnish.
Furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.
Doors, windows, and studs swell and warp.
Metal begins to rust and corrode.
Furniture warps and shows signs of mold.
Paint begins to blister.
Wood flooring swells and warps.
Serious biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Mobile County

Our Highly Trained Restoration Specialists can restore your Home

12/1/2016 (Permalink)

SERVPRO of Mobile County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

Present accurate information to consumers and conduct business with honesty and integrity.
Require a technician on all jobs who has been formally trained and passed all required tests.
Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
Maintain liability insurance to protect all parties in the event of an accident.
Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Mobile County

SERVPRO of Mobile County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you have a fire or water emergency, please call us now at (251) 633-7500

Archived Blog Posts

Ensuring Adequate Coverage: Protecting Your Home Against the Unexpected

Leave Sewage Clean Up To The Professionals

Navigating Water in Your Crawlspace

Keep Your Dryer Vents Clean

Elevate Success with Commercial Cleaning

Moisture Meters Provide Greater Accuracy

Let Us Handle Your Biohazard Cleanup Needs

Dry Floors Faster with the Mat System

The Esporta Washing System

The Importance of Flood Cuts in Remediation

Make Sure Your Restoration Company is IICRC Certified

Call SERVPRO of Mobile County After Any Storm

Difference Between Mitigation and Remediation

Tips to Keep Your Carpet Looking Beautiful

Remember to Check Your Fire Extinguisher!

Always Hire a Professional for Water Mitigation

Fire Safety in the Workplace

The New Age of Textile Cleaning

Creating a Fire Safety Escape Plan for your Family

How to Protect Your Pipes

Holiday Fire Safety

Finding Hidden Damage

Preventing the Thanksgiving Plumbing Nightmares, Mobile AL

Thanksgiving Kitchen Preparation Plumbing Ideas

Thanksgiving Bathroom Preparation Plumbing Ideas

Thanksgiving Plumbing Preparation Tips after the Plumbing Failure

Where to Find Mold Lurking in Your Commercial Business?

How Long Does it Take to Dry?

How to Get Rid of Mold in My House in Mobile, AL

What to do When your Kitchen Floods?

National Preparedness Month

Youth Preparedness- Teaching them to be Ready!

Is your Business Ready for a Possible Disaster?

Why SERVPRO is a Top Choice for Post-Disaster Cleanup and Restoration

How Do You Prevent Mold In Your Home?

What to Do After A Storm?

What Matters Most After the Storm Clears?

What is the SERVPRO Disaster Storm System?

What Do I Do if an Employee Tests Positive for Covid-19 in Mobile, AL?

Water Damage When You Weren't There To Stop It

Covid 19-Delta - Expert Level Cleaning Services

Customer Communication – Why It Matters

Watch Out for Mold in Our Hot and Rainy Summer Weather

Storms, Heat & Humidity in The Deep South Can Cause Structural Damage in Many Ways

Summer Grilling and Safety

Why Does Heat Lightning Happen in the Summer?

Fire Damage and Water Damage Go Hand-in-Hand

Emergency Planning for Commercial Clients

When and How to Use Fire Extinguisher

Commercial Fire Protection

What To Do When You Have Interior Flooding

Before Help Arrives When Your home is Flooding

Are You Prepared For Hurricane Season?

Reconstruction From Start to Finish

Apartment Fire Restoration

Alabama Enters Tornado Season, Are You Ready Mobile, AL?

Mold Problems? Leave Mold Remediation to the Experts at SERVPRO of Mobile County

Certified Covid-19 Cleanings, Mobile, AL

Why Choose SERVPRO of Mobile County?

A New Year Brings Opportunity for Reflection and Growth, SERVPRO of Mobile County

When Will It Be Dry?

Holiday Water Damage

COVID-19 and the Holidays

Certified: SERVPRO Cleaned: Flu Season and COVID-19

The Speed of Fire

Customized Annual Maintenance Plans in Mobile, AL

SERVPRO of Mobile County Priority Service Agreement

IICRC Certified Master Water Restorer

October 4-10 is National Fire Prevention Week 2020

Finding Hidden Water Damage in Your Mobile, AL Home or Business

IICRC Certification - Why It Matters

Water Damage FAQs

Dedication to Customer Safety

Disaster Preparedness - Know Your Risks, Be Prepared

Floor Drying Systems at SERVPRO in Mobile, AL

Youth Preparedness - Teach them to be ready!

Fall Increase in Property Claims

What to Do After Hurricane Sally Passes in Mobile County?