The Water Damage Restoration Process

When water damage strikes, you want it taken care of as quickly as possible.  At SERVPRO of Mobile County, we understand that time is of the essence when it comes to minimizing damage and downtime.  Whether it is a small residential loss or a large commercial job, we have the capabilities and knowledge to handle it all!  Our technicians are IICRC certified in Water Restoration and we follow all industry standards as set by the IICRC s500. We also have a full arsenal of equipment at our fingertips to make sure we are “Ready for whatever happens” including:

  • Fleet of 15 Service Vans/Box Trucks
  • Specialized Floor Drying Systems
  • Wall Cavity Drying Systems
  • Industrial Desiccant
  • Air Movers – 578
  • Dehumidifiers – 142
  • Air Scrubbers – 22
  • Portable Generators (550 Watts) – 3
  • Ozone Machines – 4
  • Thermal Foggers – 4
  • UVLV Foggers – 4
  • Esporta Textile Wash System

We recently added Construction Services to our ever-expanding line of services to ensure that we can handle every step of your water damage from start to finish!  No more dealing with multiple vendors.  We have streamlined the process so that we can TRULY make it “Like it never even happened.”

Water or Flood Damage?
Call Today – (251) 633-7500

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.