Flooding and Water Damage Restoration in Citronelle, AL

At SERVPRO of Mobile County, we understand that even a minor water damage in your Citronelle home can feel like a disaster.  That is why we have systems in place to ensure that you receive the fastest response times possible when a water loss strikes your home.  One of our First Responders will arrive on-site to assess the damage within in one hour and within three hours one of our IICRC Certified crews will be on-site to begin the mitigation work.  Whether it be a simple summer storm or a tropical system, we have seen it all and SERVPRO of Mobile County has been Here to Help®.  

Clear Communication

Our goal is to help you navigate the restoration process and make it as stress free as possible for you.  One way in which we do that is through our Job File Coordinators (JFC).  You will have a JFC assigned to your job at the start and they will touch base with you daily to relay job updates and answer any questions you may have. 

Streamlined Service

Dealing with multiple vendors can be a headache and we wanted to make sure we could cover all your needs under one roof!  With our licensed Construction Services division, we can handle not just the mitigation, but any necessary repairs and reconstruction as well.  All the services you need in one convenient location!  At SERVPRO of Mobile, we can truly make it "Like it never even happened." 

SERVPRO of Mobile County

Flooding or Water Damage? Call Us Today – (251) 343-0534

24 Hour Emergency Water Removal Service

Flooding or water damage can affect your Citronelle home or business, day or night, without warning. That’s why we provide immediate emergency water damage restoration services 24 hours a day, 7 days a week – 365 days a year.

Faster to Any Size Water Emergency

SERVPRO has over 2110 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your Citronelle home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

Highly-Trained Water Restoration Specialists

As water damage specialists, we have the experience, expertise, and the advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Locally Owned and Operated

SERVPRO of Mobile County is locally owned and operated so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Citronelle community and want to do our part in making our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

3. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

4. Drying and Dehumidification

We use specialized equipment to remove the remaining water which is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

5. Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. We can clean restorable items using a number of specialized cleaning techniques. We also disinfect with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

You can trust SERVPRO of Mobile County to understand your water emergency and quickly respond with the equipment and trained professionals you need right now. SERVPRO recognizes how troubling a water loss can be for a homeowner. Give us a call at (251) 343-0534 and we can answer any questions you have. SERVPRO can help restore your home, making it “Like it never even happened.”