Flooding and Water Damage Restoration in Citronelle, AL

At SERVPRO of Mobile County, we understand that even a minor water damage in your Citronelle home can feel like a disaster.  That is why we have systems in place to ensure that you receive the fastest response times possible when a water loss strikes your home.  One of our First Responders will arrive on-site to assess the damage within in one hour and within three hours one of our IICRC Certified crews will be on-site to begin the mitigation work.  Whether it be a simple summer storm or a tropical system, we have seen it all and SERVPRO of Mobile County has been Here to Help®.  

Clear Communication

Our goal is to help you navigate the restoration process and make it as stress free as possible for you.  One way in which we do that is through our Job File Coordinators (JFC).  You will have a JFC assigned to your job at the start and they will touch base with you daily to relay job updates and answer any questions you may have. 

Streamlined Service

Dealing with multiple vendors can be a headache and we wanted to make sure we could cover all your needs under one roof!  With our licensed Construction Services division, we can handle not just the mitigation, but any necessary repairs and reconstruction as well.  All the services you need in one convenient location!  At SERVPRO of Mobile, we can truly make it "Like it never even happened." 

SERVPRO of Mobile County

Flooding or Water Damage? Call Us Today – (251) 633-7500

24 Hour Emergency Water Removal Service

Flooding or water damage can affect your Citronelle home or business, day or night, without warning. That’s why we provide immediate emergency water damage restoration services 24 hours a day, 7 days a week – 365 days a year.

Faster To Any Size Water Emergency

When water damage strikes, a fast response is critical. Day or night, Citronelle residents and business owners can expect us to respond immediately to your water emergency.

Highly-Trained Water Restoration Specialists

We are water damage specialists. We get started quickly to get your property dry and back to pre-water damage condition. We use advanced water removal and drying equipment and scientific drying principles to get you property dry quickly, including documenting the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Locally Owned and Operated

SERVPRO of Mobile County is locally owned and operated so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Citronelle community and want to do our part in making our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

The restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the equipment and resources that may be needed.

2. Inspection and Damage Assessment

We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

3. Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. We start this process as soon as possible to minimize further damage and to help prevent mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

You can trust SERVPRO of Mobile County to understand your water emergency and quickly respond with the equipment and trained professionals you need right now. SERVPRO recognizes how troubling a water loss can be for a homeowner. Give us a call at (251) 633-7500 and we can answer any questions you have. SERVPRO can help restore your home, making it “Like it never even happened.”