Why Choose an IICRC-Certified Contractor

Opting for a restoration company with IICRC certification, like SERVPRO of Mobile County, comes with several significant advantages:

1. Expert Technicians: You’ll benefit from the best-trained technicians who stay current with the latest practices, tools, and materials through ongoing training.

2. Insurance Coverage: The insurance provided protects you from liability in case of injury to a worker or any damage to your property during the restoration process.

3. Safety Standards: Certified contractors ensure that all restoration work meets the highest safety standards.

4. Clear Communication: An IICRC-certified contractor will maintain open channels of communication throughout each step of the restoration process.

5. Versatile Capabilities: IICRC-certified contractors are equipped to handle jobs of varying sizes, ensuring that your specific needs are met.

6. Peace of Mind: Above all, IICRC certification provides confidence in the professionalism, skill, and integrity of the contractors you trust with your home. Unlike regulated trades like electrical or plumbing work, damage restoration does not require state licensing, which means anyone can claim to be a contractor without the necessary skills or equipment. The IICRC helps consumers identify trustworthy and effective restoration professionals.

When you choose SERVPRO of Mobile County, you can rest assured that you’re working with a dedicated team committed to excellence and customer satisfaction.

SERVPRO of Mobile County promise, 15/1/3

15 minutes- when you will hear from our First Responder

1 Hour- First Responder will be onsite.

3 Hours- Crews will be onsite.

At SERVPRO of Mobile County, we are proud of going the "extra mile" to ensure our customers receive top of the line service.  One way in which we do that is through our highly trained team members.  Our crews undergo extensive training to receive IICRC Certification in a number of areas including Water Damage Restoration, Fire and Smoke Restoration, Trauma and Crime Scene Cleanup, Antimicrobial Remediation, Lead Renovator, Commercial Drying Specialist, Applied Structural Drying Technician, Journeyman Water Restorer, Master Water Restorer, Carpet Repair and Installation, Upholstery and Fabric Cleaning, and Health and Safety Technician.  Our team members also hold OSHA 10 and OSHA 30 certifications.  

At SERVPRO of Mobile County, the work we do each day can be tough.  More often than not, it involves strenuous physical labor, a strong stomach and mental fortitude.  We understand how taxing that workload can be on our team members.  We make it a priority to help them build traits that can contribute to their work success and happiness. One way in which we do that is through our Motivational Mondays.  Each Monday we gather together first thing as a team to listen to inspirational advice, stories and lessons.  It doesn't just pertain to work.  It's all about building character and life skills that can contribute to their overall well-being.  Keeping our workers motivated and happy means consistent, quality service for our customers.  Just one more way SERVPRO of Mobile County strives to be a step above the rest!

When water damage strikes, it is never convenient.  And disasters don't keep regular business hours, so neither do we!  At SERVPRO of Mobile County, we have crews on standby 24/7 to make sure we can quickly answer your call.  We jump into action and within 3 hours of the initial call we are on-site at your home or commercial property to make it "Like it never even happened."  Our IICRC certified team members have the training, resources and experience to handle any situation.  We don't take holidays either...  So whether its Christmas or Thanksgiving, day or night, SERVPRO of Mobile County is always ready when disaster strikes!

After a fire or water damage, there may be repairs that need to be made.  Affected flooring or drywall may need to be replaced, making it necessary to temporarily move contents.  At SERVPRO of Mobile County, we carefully package and box your contents.  All items are carefully inventoried using our electronic iCat Inventory System. In this photo you can see clothing that was carefully boxed into wardrobe boxes to be transported back to our facilities for cleaning if necessary. We utilize the cutting edge technology of the Esporta washing system to remove soot and odors from affected textiles and soft contents.  Once cleaned, items are re-boxed taken to our climate controlled storage facility to await delivery to your home once repairs/restoration are complete. 

Our team has been working non-stop since the beginning of March tackling COVID-19 cleaning jobs.  From proactive cleaning to suspected and confirmed cases, they suit up everyday to help fight the spread of this virus.  They work late nights and long hours, even weekends.  We thought they deserve a reward for their dedication, so we held an Employee Appreciation event that included a cash machine!  SERVPRO of Mobile County Co-Owners T. John Mayhall and Christopher Mayhall served as chefs for this fabulous evening of games and fun.  The highlight of the evening was when each employee took their turn in our "cash machine" and tried to see how much loot they could walk away with!  We can't wait to do this again and enjoy great times with our work family!

At SERVPRO of Mobile County, we are so thankful to have the opportunity to help the members of our community when they need us.  We truly appreciate being given the opportunity to take care of your home.  We recently decided to start a new initiative to show our customers how much we appreciate their business.  At the end of each job, we will be leaving behind a small token of our gratitude in the form of a thank you note and gift.  We realized that "one size fits all" didn't work and we ordered gifts catered to each customer.  From decks of cards for the grown ups to punch balloons for the kiddos and treats for all your furry critters, its just one small way we try to put a smile on your face!  Thank you for choosing SERVPRO of Mobile County to care for you!

Recently, we were honored to be asked to speak to the Saraland Area Chamber of Commerce regarding COVID-19 cleaning and how we can all work together to prevent the spread. In addition to detailing our processes and services, we also discussed CDC Guidelines and how area business can better protect themselves, their employees and their customers.  Obviously, amid the new COVID-19 era of "social distancing"  the meeting looked a little different as it was held remotely via video call.  SERVPRO of Mobile County Co-Owner, T. John Mayhall presented the agenda and although we couldn't get together in person, it was still a great opportunity to visit with some of our favorite people and share the knowledge that we have gained during this pandemic. 

When it comes to taking care of our customers, we pride ourselves on being there for them every step of the way.  At SERVPRO of Mobile County, we realize that the work doesn't just stop after the mitigation.  Often, after a water damage there may be construction (put back), painting and other repairs to return a structure to preloss conditions.  After our IICRC Certified team completes the mitigation and drying process, that is when our licensed construction team steps in.  They can make the necessary repairs and finishing touches to ensure that it is truly "Like it never even happened," for our customers!  

At SERVPRO of Mobile County we believe that everyone in our community plays an integral role in the health of our economy.  We always do what we can to promote and support local businesses.  This has become even more of a focus for us as the COVID-19 pandemic took hold of our nation.  Many businesses throughout the U.S. were forced to shut down or greatly alter their business model to comply with the restrictions set by local, state and national government.  It has become more important than ever for everyone to "support local" and help these business owners keep moving forward as we move past these unprecedented times.  We are in this together!

As we continue to navigate through the COVID-19 pandemic, we are thankful more than ever for those essential workers out there making things happen every day.  From healthcare workers and first responders, to store workers and restaurant employees, SERVPRO  of Mobile County is so thankful to those individuals that make it possible for us to go out there everyday and continue to do our jobs.  Our teams were honored to be recognized by the Southwest Mobile County Chamber of Commerce for their role as essential workers fighting the spread of COVID-19.  We are so proud to be able to serve our community and so appreciative to be recognized for our contributions. 

When the COVID-19 pandemic hit the US, area schools were shut down for the rest of the school year.  This left many working parents trying to juggle their job and schooling their children.  With multiple children comes the need for multiple electronic devices for their online curriculum.  We appreciate how hard our team members work each day to make this company a success.  Without them, we couldn't do what we do each day and we knew we had to be Here to Help^® in any way that we could.  This led to the distribution of iPads to employees that needed additional devices in their home.  Helping others isn't just a business philosophy revolving around our customers, its core value that applies to every aspect of who we are!

With the recent coronavirus outbreak, SERVPRO of Mobile County has been working tirelessly to help prevent the spread of COVID-19.  We have been performing proactive cleanings, as well as disinfection to stop the spread of active pathogens.  Working together, we can all do our part to help Flatten the Curve.  Here are some tips that you can use to keep yourself and those around you safe. 

At SERVPRO of Mobile County, we believe strongly in giving back to the community we serve.  In addition to our Feeding Firefighters program, we also host an annual fundraiser to benefit University Hospital's Arnold Luterman Regional Burn Center.  We are currently working on several more programs that we hope to get in place over the next year to help even more local causes.  

As part of the SERVPRO Disaster Recovery Team, SERVPRO of Mobile County travels to those areas hardest hit during a catastrophic event.  We are proud to be able to help people when they need it the most following a natural disaster.  This photo shows a home that was damaged by Hurricane Florence.  We traveled to North Carolin to help homeowners such as these get their lives back on track.  

When you call SERVPRO of Mobile County, you are not only getting the nationally recognized name of SERVPRO, you are a local family owned and operated franchise.  We are involved members of the this community and its not just our business its our family name on the line!  We are proud to be here to serve our family, friends and neighbors.  

No job is too big for SERVPRO of Mobile County.  We have the knowledge, experience and equipment to take care of any commercial loss.  From multi-unit building to expansive square footage, high roof space and many other unique variables, we have tackled it all!

At SERVPRO of Mobile County, we take pride in continuously expanding our service lines to meet the needs of our clients.  One such way that we do that is through our innovated soft contents cleaning system.  Our advanced Esporta washing machine can clean a variety of soft contents, from textiles to leather goods and even porcelain.  Once clean, you can't exactly throw all these items in the dryer, so we developed our own unique drying room to finish out the cleaning process.  Our solution was to build this one of a kind chamber that utilizes the same principles of drying that we use on structures after a water damage!

At SERVPRO of Mobile County, serving others isn't just a motto we follow in our business...its a way of life!  Has your boss ever cooked for you?  Owner, T. John Mayhall took his time to cook his team a yummy breakfast.  He didn't just order in because he wanted to show his appreciation for all they do by serving them himself!